# Are there any Employment Law Firms that are finding success with Birdeye?

While I appreciate the Chatbot  which allows us to qualify potential clients better it still requires me to do most of the manual work.  It would be so helpful to have some of the questions to be automated.

##### Post Metadata
- Posted at: about 6 years ago
- Author title: Director of Legal Operations



## Comments
### Comment 1

Thanks for the question! Our chatbot, Robin, has the ability to auto-respond with custom FAQs.  You can customize the questions and answers. 
Read about it here: https://birdeye.com/updates/now-automate-your-customer-queries-using-chatbot-faqs/).  It's a great way to automate the responses yet still be personalized since you can customize each answer.  

We work with thousands of legal industry clients, and I'm happy to chat further with you if you want to contact me at jennifer@birdeye.com.

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Senior Director, Customer & Field Marketing




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