Online Reputation Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Online Reputation Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Online Reputation Management Software Articles
The G2 on the Digital Transformation of Brand Perception
Think about the last interaction you had with a brand. Maybe you saw a targeted ad on Instagram, opened an email from your favorite retailer, or read online reviews for the latest phone model.
by Stephanie Graham
Online Reputation Management Software Glossary Terms
Online Reputation Management Software Discussions
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Question on: Broadly
What is SEO and why is it important?
What is SEO and why is it important?
SEO stands for "Search Engine Optimization" and it’s the process of helping search engines (like Google) select your business when a potential customer searches for your business type in your area. In a 2016 study, Google Reviews were found to be the #1 factor to improve your SEO.
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Question on: Broadly
Which online review sites matter?
Review Sites
The most important review sites are the ones that receive the most web traffic. Google is the world's most popular search engine, Yelp is the world's most commonly used review site, and Facebook is the world's most popular social network.
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Question on: Broadly
Why are online reviews important?
Importance of Online Reviews
88% of customers trust online reviews before choosing to make a purchase. As your local market gets more saturated, online reviews give your business a competitive edge, helping you rank higher than your peers. Online reviews are the new word of mouth.
Online Reputation Management Software Reports
Mid-Market Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Online Reputation Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Online Reputation Management
Summer 2026
G2 Report: Momentum Grid® Report



