Online Reputation Management Software Resources

SOCi is a powerful platform, so it's normal for there to be a learning curve when you're getting started. We recommend focusing on the features most relevant to your role first and expanding from there. SOCi University makes onboarding easy with role-based learning paths for both Admins (https://university.meetsoci.com/catalog?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJxdWVyeSI6InJvbGU6XCJBZG1pblwiIiwibGFiZWwiOiJBZG1pbiJ9.QZCUijl_UVLax5mOrHzVZcxgccygMr8geUV74f14Q4E) and Local Users (https://university.meetsoci.com/catalog?token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJxdWVyeSI6InJvbGU6XCJMb2NhbCBVc2VyXCIiLCJsYWJlbCI6IkxvY2FsIFVzZXIifQ.cRGVKV9EnuPZLz3HU8vMVu2oaNzERJ4zUG9gUYpS8I0), plus bite-sized SOCi Shorts (https://university.meetsoci.com/pages/soci-shorts), live weekly training (https://university.meetsoci.com/pages/live-training), and a full library of courses (https://university.meetsoci.com/learn/dashboard). The SOCi Central community (https://soci-central.meetsoci.com/) is always available for tips, best practices, and answers from our team and fellow customers.

I can definitely relate to this. With so many products available in SOCi, it can feel overwhelming at first, especially as a one person marketing team managing multiple communities. The onboarding process was great, and the SOCi team has always been incredibly supportive. There is also SOCi University, which has been a great resource for learning the platform. ( I hope I used the right name :) ) I can definitely relate to this. With so many products available in SOCi, it can feel overwhelming at first, especially as a one person marketing team managing multiple communities. For me, the biggest thing was getting organized. I started setting reminders, blocking time on my calendar, and making it a priority to regularly work through my SOCi dashboard. It's still a work in progress, but those small habits have made a huge difference. I genuinely love the product. It has helped me centralize marketing across all of our locations and has saved me a tremendous amount of time while keeping everything consistent.