### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Online Community Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Online Community Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Online Community Management Software Articles [![How to Implement an Impressive Customer Marketing Strategy](https://learn.g2.com/hubfs/Customer%20Marketing@2x.png "How to Implement an Impressive Customer Marketing Strategy")](https://www.g2.com/articles/customer-marketing) [ ### How to Implement an Impressive Customer Marketing Strategy ](https://www.g2.com/articles/customer-marketing) Many companies spend a vast amount of their marketing budget on acquiring new customers. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello [![2023 Trends in Online Community Management](https://learn.g2.com/hubfs/2023%20trends%20in%20online%20community%20management%20software.png "2023 Trends in Online Community Management")](https://www.g2.com/articles/online-community-management-trends-2023) [ ### 2023 Trends in Online Community Management ](https://www.g2.com/articles/online-community-management-trends-2023) This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.  [ ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A ](https://learn.g2.com/author/alanna-iwuh) by Alanna Iwuh [![Event Management Trends in 2022](https://learn.g2.com/hubfs/Event%20management-1.jpeg "Event Management Trends in 2022")](https://www.g2.com/articles/event-management-trends-2022) [ ### Event Management Trends in 2022 ](https://www.g2.com/articles/event-management-trends-2022) This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Stephanie Graham](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie Graham") SG ](https://learn.g2.com/author/stephanie-graham) by Stephanie Graham [![The Ultimate Guide to Building an Online Community](https://learn.g2.com/hubfs/iStock-1016780008.jpg "The Ultimate Guide to Building an Online Community")](https://www.g2.com/articles/online-community) [ ### The Ultimate Guide to Building an Online Community ](https://www.g2.com/articles/online-community) Having trouble finding a community of like-minded individuals? Time to take matters into your own hands. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson Show More ## Online Community Management Software Glossary Terms [![Discussions](https://learn.g2.com/hubfs/G2CM_GI304_Glossary_Article_Images-%5BDiscussions%5D_V1a.png "Discussions")](https://www.g2.com/glossary/discussions-definition) [Discussions](https://www.g2.com/glossary/discussions-definition) Discussions help businesses create a dedicated community of users and allow members to share thoughts. Learn more about the types, benefits, and more. by Whitney Rudeseal Peet [![Customer Community](https://learn.g2.com/hubfs/customer%20community.png "Customer Community")](https://www.g2.com/glossary/customer-community-definition) [Customer Community](https://www.g2.com/glossary/customer-community-definition) A customer community is a space for customers to interact with each other and company representatives. Learn more about its benefits and how to build one. by Alexandra Vazquez ## Online Community Management Software Discussions 0 [Which service offers the best community management features?](/discussions/which-service-offers-the-best-community-management-features) Community leaders often prioritize tools that provide strong moderation, engagement analytics, group segmentation, and event support. For those comparing platforms, it helps to know which services stand out not just in popularity, but in the strength of their actual **community management features**. The platforms below are among the top-rated in the [**online community management software**](https://www.g2.com/categories/online-community-management) category: - [**Circle**](https://www.g2.com/products/circle-so-circle/reviews) — Offers clean UX and customizable spaces. How effective are its admin controls, engagement tracking, and content workflows? - [**Mighty Networks**](https://www.g2.com/products/mighty-networks/reviews) — Combines community, courses, and events in one space. Are its moderation tools and member insights strong enough for dynamic communities? - [**Gainsight Customer Communities**](https://www.g2.com/products/gainsight-customer-communities/reviews) — Tailored for customer-led engagement. What are its best features for structured support forums, product feedback, or success programs? - [**Webex Events & Webinars**](https://www.g2.com/products/webex-events-webinars/reviews) — Built for live events and sessions. Can it support ongoing member interaction and community governance outside of events? - [**Bevy**](https://www.g2.com/products/bevy/reviews) — Optimized for distributed, event-driven communities. How robust is its chapter management, speaker coordination, and permissions system? Key aspects worth comparing: - Content publishing and moderation tools - Member segmentation and role-based access - Engagement analytics and reporting - Event and activity integration - Onboarding workflows and third-party integrations Insights from users who have explored these features in real-world community settings would be incredibly helpful. I’ve heard Circle and Mighty Networks are both strong when it comes to community management features. Curious which one offers better tools for engagement, moderation, and customization. You can see more community management platforms here: https://www.g2.com/categories/community. Answered: Hayata Nakamura on June 11, 2025 [Your answer](/discussions/which-service-offers-the-best-community-management-features/comments/new?remote=true) 0 [What is the best platform to manage a large online community?](/discussions/what-is-the-best-platform-to-manage-a-large-online-community) Managing a large online community requires more than just conversation threads. It demands scalable infrastructure, strong moderation tools, flexible content organization, and seamless member management. For organizations preparing to grow or already operating at scale, the following platforms from the [**online community management software**](https://www.g2.com/categories/online-community-management) category are worth considering: - [**Circle**](https://www.g2.com/products/circle-so-circle/reviews) — Lightweight and modular. Is it reliable for communities with thousands of active users and multiple discussion spaces? - [**Mighty Networks**](https://www.g2.com/products/mighty-networks/reviews) — Combines social networking, events, and content. Can it maintain performance and usability as member counts increase? - [**Gainsight Customer Communities**](https://www.g2.com/products/gainsight-customer-communities/reviews) — Built for B2B engagement. How well does it support layered roles, enterprise integrations, and large volumes of interactions? - [**Webex Events & Webinars**](https://www.g2.com/products/webex-events-webinars/reviews) — Strong for digital events. Is it equipped to support always-on community interaction and not just event-based participation? - [**Bevy**](https://www.g2.com/products/bevy/reviews) — Designed for distributed communities and event-led networks. How effective is it at coordinating regional groups and managing decentralized community chapters? Helpful feedback would include: - How each platform performs under high member loads - What tools are available for large-scale moderation and analytics - Any pain points when scaling up from a smaller community - Feature reliability and vendor support at scale Experiences from organizations that have expanded their communities or migrated platforms to accommodate growth would be especially valuable. Has anyone used Circle or Mighty Networks to manage a large online community? I’d love to hear which platform handles engagement and moderation more effectively at scale. Answered: Hayata Nakamura on June 10, 2025 From my perspective, choosing a platform at scale is less about feature checklists and more about real operational resilience. I’ve seen Circle work well for focused communities, but moderation depth can become a bottleneck. Mighty Networks shines for content and events, though performance may dip as engagement spikes. For enterprise needs, Gainsight is robust but heavy. Bevy stands out for regional coordination, especially in distributed setups. In my own work building AI-driven communities like https://crush-on-ai.net/ I’ve learned that analytics, role flexibility, and vendor responsiveness matter most once growth accelerates. Migration pain is real—planning early makes all the difference. Answered: Dima Santarskiy on January 31, 2026 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-is-the-best-platform-to-manage-a-large-online-community/comments/new?remote=true) 0 [What is the leading software for managing member communities online?](/discussions/what-is-the-leading-software-for-managing-member-communities-online) Small businesses that are planning to grow membership-based communities often face the challenge of selecting the right platform. The ideal tool should support engagement, content sharing, events, and structured access without requiring a complex setup or ongoing developer support. The following platforms are among the top-rated solutions from the [**online community management software**](https://www.g2.com/categories/online-community-management) category. Input from users who have hands-on experience with these tools would be especially helpful for teams preparing to invest in a community platform: - [**Circle**](https://www.g2.com/products/circle-so-circle/reviews) — Popular for its simplicity and flexibility. How well does it support managing exclusive spaces for different membership levels? - [**Mighty Networks**](https://www.g2.com/products/mighty-networks/reviews) — Known for combining content, events, and member groups. Can it handle both public and gated experiences effectively? - [**Gainsight Customer Communities**](https://www.g2.com/products/gainsight-customer-communities/reviews) — Strong in customer engagement for B2B. Is it adaptable to smaller businesses with growing member bases? - [**Webex Events & Webinars**](https://www.g2.com/products/webex-events-webinars/reviews) — Ideal for hosting digital events. How well does it transition from live events into an ongoing member space? - [**Bevy**](https://www.g2.com/products/bevy/reviews) — Designed for managing distributed, event-centric communities. Is it practical for brands building loyalty networks or regional member chapters? Key factors to consider: - How easy is it to structure the platform around tiers, roles, or interest groups? - Are content creation and moderation tools user-friendly? - Does the platform offer CRM or marketing tool integrations? - What is the typical support experience like for small businesses? Recommendations, pros and cons, or specific use case examples would help guide business owners planning to launch a member community. I heard Circle is a top pick for managing online member communities. How well does it support engagement and customization as your community grows? Answered: Hayata Nakamura on June 9, 2025 [Your answer](/discussions/what-is-the-leading-software-for-managing-member-communities-online/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/online-community-management/resources?discussions_page=2) - [1](/categories/online-community-management/resources) - [2](/categories/online-community-management/resources?discussions_page=2) - 3 - [4](/categories/online-community-management/resources?discussions_page=4) - [5](/categories/online-community-management/resources?discussions_page=5) - [6](/categories/online-community-management/resources?discussions_page=6) - [7](/categories/online-community-management/resources?discussions_page=7) - … - [21](/categories/online-community-management/resources?discussions_page=21) - [22](/categories/online-community-management/resources?discussions_page=22) - [Next ›Next ›](/categories/online-community-management/resources?discussions_page=4) ## Online Community Management Software Reports Mid-Market Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Online Community Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Online Community Management Spring 2026 G2 Report: Momentum Grid® Report