### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Online Community Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Online Community Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Online Community Management Software Articles [![How to Implement an Impressive Customer Marketing Strategy](https://learn.g2.com/hubfs/Customer%20Marketing@2x.png "How to Implement an Impressive Customer Marketing Strategy")](https://www.g2.com/articles/customer-marketing) [ ### How to Implement an Impressive Customer Marketing Strategy ](https://www.g2.com/articles/customer-marketing) Many companies spend a vast amount of their marketing budget on acquiring new customers. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello [![2023 Trends in Online Community Management](https://learn.g2.com/hubfs/2023%20trends%20in%20online%20community%20management%20software.png "2023 Trends in Online Community Management")](https://www.g2.com/articles/online-community-management-trends-2023) [ ### 2023 Trends in Online Community Management ](https://www.g2.com/articles/online-community-management-trends-2023) This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.  [ ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A ](https://learn.g2.com/author/alanna-iwuh) by Alanna Iwuh [![Event Management Trends in 2022](https://learn.g2.com/hubfs/Event%20management-1.jpeg "Event Management Trends in 2022")](https://www.g2.com/articles/event-management-trends-2022) [ ### Event Management Trends in 2022 ](https://www.g2.com/articles/event-management-trends-2022) This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Stephanie Graham](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie Graham") SG ](https://learn.g2.com/author/stephanie-graham) by Stephanie Graham [![The Ultimate Guide to Building an Online Community](https://learn.g2.com/hubfs/iStock-1016780008.jpg "The Ultimate Guide to Building an Online Community")](https://www.g2.com/articles/online-community) [ ### The Ultimate Guide to Building an Online Community ](https://www.g2.com/articles/online-community) Having trouble finding a community of like-minded individuals? Time to take matters into your own hands. [ ![Piper Thomson](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piper Thomson") PT ](https://learn.g2.com/author/piper-thomson) by Piper Thomson Show More ## Online Community Management Software Glossary Terms [![Discussions](https://learn.g2.com/hubfs/G2CM_GI304_Glossary_Article_Images-%5BDiscussions%5D_V1a.png "Discussions")](https://www.g2.com/glossary/discussions-definition) [Discussions](https://www.g2.com/glossary/discussions-definition) Discussions help businesses create a dedicated community of users and allow members to share thoughts. Learn more about the types, benefits, and more. by Whitney Rudeseal Peet [![Customer Community](https://learn.g2.com/hubfs/customer%20community.png "Customer Community")](https://www.g2.com/glossary/customer-community-definition) [Customer Community](https://www.g2.com/glossary/customer-community-definition) A customer community is a space for customers to interact with each other and company representatives. Learn more about its benefits and how to build one. by Alexandra Vazquez ## Online Community Management Software Discussions 0 Question on: Memberium [What does Memberium do?](/discussions/what-does-memberium-do) What does Memberium do? Memberium allows you to build a custom, automated membership site using WordPress. We integrate with Keap or ActiveCampaign and use the data in those two CRMs to control access to your site content. Both platforms are established marketing automation tools that when combined with Memberium allow for unlimited flexibility and automation. For example, when someone signs up, you can trigger welcome emails. When they view a certain page, you can apply a tag in the CRM and start sending them different offers, when they complete a course, you can trigger a sequence to try to sell them on the next course, and the list goes on. What you're getting is the power of automation in Keap and ActiveCampaign brought into WordPress so you can hyper-personalize each member's experience. All of our features can be viewed by going to https://memberium.com/features where we also have a demo video you can watch to see EVERYTHING Memberium can do! Answered: Ben Denny on January 24, 2023 [Your answer](/discussions/what-does-memberium-do/comments/new?remote=true) 0 Question on: Brainly [What are the features of Brainly?](/discussions/what-are-the-features-of-brainly) What are the features of Brainly? Brainly is a platform to ask questions and get answers from brainly community. Answers are posted with some explanation also. Students will be benifited by using this platform for finding answers easily. Answered: Pratap Mattaparthi on August 5, 2023 [Your answer](/discussions/what-are-the-features-of-brainly/comments/new?remote=true) 0 Question on: Magentrix Customer Portals [What are the features of customer portal?](/discussions/what-are-the-features-of-customer-portal) What are the features of customer portal? Customer portals are meant to provide 1:1 customer support and success. When customers are successful, businesses are successful, too. Most customer portals offer a form of service ticketing, along with file storage. If managed closely, it’s just enough to service customers. To help businesses deliver on long-term customer relationships we’ve added even more self-service features: • Rewards & Redemption to motivate customer engagement • The ability to host a robust content library with easy file-sharing • Intuitive browsing so customers can easily navigate to content based on keywords, topics, and categories • A world-class learning management system (LMS) • Marketplaces and Storefronts to fulfill customer orders • Social Groups for community conversations • Detailed customer insights with Analytics • Events promotion and registration to boost participation • Customer feedback and idea-sharing •Reporting and customizations See these features in action by booking a demo: https://bit.ly/3OdEViz Answered: M N on June 22, 2022 [Your answer](/discussions/what-are-the-features-of-customer-portal/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/online-community-management/resources?discussions_page=19) - [1](/categories/online-community-management/resources) - [2](/categories/online-community-management/resources?discussions_page=2) - … - [16](/categories/online-community-management/resources?discussions_page=16) - [17](/categories/online-community-management/resources?discussions_page=17) - [18](/categories/online-community-management/resources?discussions_page=18) - [19](/categories/online-community-management/resources?discussions_page=19) - 20 - [21](/categories/online-community-management/resources?discussions_page=21) - [22](/categories/online-community-management/resources?discussions_page=22) - [Next ›Next ›](/categories/online-community-management/resources?discussions_page=21) ## Online Community Management Software Reports Mid-Market Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Online Community Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Online Community Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Grid® Report for Online Community Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Online Community Management Spring 2026 G2 Report: Momentum Grid® Report