Incident Management Software Resources

xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. Organizations rely on xMatters to maintain operational visibility and control in highly complex IT environments. By providing toolchain integrations with hundreds of IT management, security, and DevOps applications, xMatters allows organizations to automate key processes and streamline workflows.

Yes, Flow Designer is available for all product tiers at no additional charge: Free, Starter, Base,& Advanced.We want every customer to get the most value from our digital service availability platform. That’s why we provide important new features like Flow Designer for free.

Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise applications to resolve issues more quickly. Flow Designer empowers customers to build resolution processes through a simple drag and drop interface. Whether the user is a software developer or an IT generalist, they can create and manage incident workflows in a fraction of the time needed for traditional coding. We’ve turned hours of coding into minutes of “drag, drop & done.”In short, Flow Designer makes it easier to automate incident management, which in turn frees up IT to focus on business objectives.