Inbound Call Tracking Software Resources - Page 7

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Inbound Call Tracking Software Articles

8 Free Call Tracking Tools to Engage Prospects

I evaluated 20+ free call tracking tools using G2 Data and reviews to finalize the 8 best free call tracking software options for 2027. These are CallRail, Call Tracker, CallTrackingMetrics (CTM), Clear Ring, Nimbata, Retreaver, Ringostat, and WhatConverts.

by Mahima Chavan

Inbound Call Tracking Software Discussions

Question on: WhatConverts

Is there any way to record the calls made by our marketing team?

As the firm expands, we'd want to be able to track outbound calls made by our marketing staff. It might be useful for marketing training and other purposes. WhatConverts, on the other hand, I don't believe is capable of doing so. If anyone knows how to do it more easily, please let us know.

You could create a tracking number that points to your outside destination numbers and have your outbound callers dial the tracking number. But it would need to be set up each time for each recipient's number. It would be a very clunky and impractical process. I don't believe they currently have an outbound dialer or outbound call connector.

Answered: Ben D on October 13, 2022

WhatConverts is built to track all inbound leads with full marketing attribution including phonecalls. However, recording outbound phonecalls is normally a feature found in outbound sales software, I would look into outbound call tracking software.

Answered: Michael Cooney on December 1, 2021

See more answers (1)

Question on: CallRail

How do I check my text messages to my tracking numbers ?

Can't figure this out maybe it is super easy and I am blind

Text messages arrive via email and previously we’re available in the Lead Center. However, with new pricing texting isn’t available in the basic plan.

Answered: Alexander Babenchuk on July 22, 2021

Question on: WhatConverts

Would it be possible, when integrating with Google Ads, to make 2 integrations? One for each form?

For example, I have one contact form on the site and one form within the WhatsApp button. If I could set up an integration for the form on the site and one for the WhatsApp form, it would help a lot. This way, we could differentiate directly from the Google Ads panel itself, knowing how many contacts came through WhatsApp and how many through the other form, without needing to extract the spreadsheet through WhatConverts.

The question you ask is not clear. WC offers a good integration of Google Ads that is easy to configure. WC sends calls and text messages as conversions in Google Ads. You can also track forms, chats, and other conversions. The direct Google Ads integration only creates a single conversion action.

Answered: Ben D on October 13, 2022

It is possible to separate using Google Analytics Integration to pass the two forms to Google Analytics. Then you create the "Goals" for the two different forms, and from there you can send each form with a separate conversion action from Google Analytics to Google Ads.

Answered: Jenn L on July 21, 2021

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Inbound Call Tracking Software Reports

Mid-Market Grid® Report for Inbound Call Tracking

Fall 2026

G2 Report: Grid® Report

Grid® Report for Inbound Call Tracking

Fall 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Inbound Call Tracking

Fall 2026

G2 Report: Grid® Report

Momentum Grid® Report for Inbound Call Tracking

Fall 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Inbound Call Tracking

Fall 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Inbound Call Tracking

Summer 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Inbound Call Tracking

Summer 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Inbound Call Tracking

Summer 2026

G2 Report: Grid® Report

Grid® Report for Inbound Call Tracking

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Inbound Call Tracking

Summer 2026

G2 Report: Momentum Grid® Report