Help Desk Software Resources

Kayako's inbox plan that starts at $15/agent gives you a help desk with email ticketing, a knowledge base, live chat for your website, help center and mobile apps and the ability to provide support across Facebook and Twitter. Visit us at www.kayako.com for more plans, features, and pricing options

Yes, you can use Messenger to offer support in multiple languages. Kayako's localization features let you choose which language your team and your customers will see. You have the option to change the default language for your Kayako, as well as enable more than one language for your team and customers to choose from.

Essentials has a guided set up tour when you start your free 14-day trial, as well as step-by-step instructions for connecting your email, setting up your sales process and uploading your data. All-in-all, you can get up and running with Salesforce the same day you start your trial, without assistance from an admin or technical support. You'll also have access to tutorials from Trailhead, the fun way to learn Salesforce, which is integrated into the Essentials product to help you learn as you go.