Experience Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Experience Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Experience Management Software Articles
Net Promoter Score (NPS): What Is It and How To Calculate It
There are two products in front of you. Five of your friends advocate for one, and none advocate for the other. Which product are you likely to choose? I'll bet my head you'll choose the one with the referrals.
by Devin Pickell
2023 Trends in Customer Support, Automation, and Customer Loyalty
This post is part of G2's 2023 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Emily Malis Greathouse, director, market research, and additional coverage on trends identified by G2’s analysts.
by Jeffrey Lin
What is Customer Experience (CX)? How to Improve CX in 15 Ways
Your mission is to retain the customers at your base.
by Ninisha Pradhan
New Experience Management Software Category on G2 Revamps Feedback Software Space
G2’s Survey and Enterprise Feedback Management (EFM) software categories are among its most populated and active in terms of vendor engagement. We are fortunate to have so much input from industry experts to ensure these categories are reflective of the market even as it fluctuates.
by Jazmine Betz
Experience Management Software Glossary Terms
Experience Management Software Discussions
0
Question on: FocusVision Decipher
How can we setup AngularJS in a effective way in the tool? Also can we create the python functions libraries and resuse it in the surveys?
For some custom setups we need an additional functionality of js but js is very basic and time consuming so as an alternative to js can we setup AngularJS in an effective way. Also as Decipher uses python does it allows us to create libraries of functions that we can use in our surveys.
Hi Abhijeet,
Loading AngularJS in a survey is typically not an issue. There are however several of our dynamic question types that also use AngularJS so depending on what questions you are displaying alongside your custom setup the library may end up loading twice, creating the possibility of a version conflict. If you create your own questions on their own page on screen this should not be an issue though.
As far as Python libraries, we do make available a prescreened list of libraries. Loading your own libraries is only supported on projects that are solely accessed through SSH, which are only supported on private instances of Decipher. This is an advanced approach and precludes the standard methods of survey management.
0
Question on: Forsta
What are the plans for coming years consider ing the likes of Decipher and Qualtrics?
?
Aeraaf, Thank you for your question!
While many research technology vendors provide software that suits basic needs, Confirmit is uniquely positioned to provide truly outstanding technology and support without the limitations other vendors impose.
• Confirmit is the most powerful Market Research tool available today. Our technology can help you achieve the results you need, no matter how challenging your requirements.
• Confirmit provides a comprehensive and highly flexible end-to-end research solution from panel management, to a comprehensive list of data collection capabilities, all the way through analysis, reporting, and data visualization.
• Confirmit staff has an average tenure of more than 10 years and they are happy to share their expertise with our clients to ensure your projects are always a success.
Our goal in the coming years is to continue on this successful path while focusing on developing products to make researchers smarter, faster, and more efficient leveraging cutting-edge technology in areas including but not limited to:
• Data collection, processing, and mapping
• Analysis, reporting, and data visualization
• Text and social analytics
• Integrations
• Digital solutions
• AI
Our recent merger with Dapresy is one example of these goals coming to fruition. As one company, Confirmit and Dapresy will be able to provide all of our clients with even greater access to compelling analytics, reporting, and data visualizations! If you’d like to learn more about our development plans, I’d encourage you to reach out to your account manager to set up a call to discuss our product roadmap in detail.
0
Question on: Forsta
reportal scripting language
Why the reportal language is differnat scripting language
Hi Giridhar, I'm assuming you are referring to the fact that with Studio we have introduced the CDL language for dashboard definitions? Our new Studio platform uses its own Confirmit Design Language (CDL) to allow for the complete definition of dashboards via a language. Having an underlying language to define the entire dashboard allows for great automation opportunities. The scripting in Reportal is more for additional dashboard enrichment. - Please let me know if you need any further clarification!
Experience Management Software Reports
Mid-Market Grid® Report for Experience Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Experience Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Experience Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Experience Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Experience Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Experience Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Experience Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Experience Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Experience Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Experience Management
Summer 2026
G2 Report: Momentum Grid® Report









