Email Tracking Software Resources

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Hi Lucas! With the SalesLoft chrome extension you can use push notifications to inform you about email opens, click, replies, reminders, and more. Check out this Knowledge Base article on how to get started: https://help.salesloft.com/s/article/Manage-the-SalesLoft-Chrome-Extension. You can also use the Live Feed for notifications within SalesLoft that shows events as they occur in real time. For an overview of your activity metrics, you can use the Analytics Overview tab and then further dig into your activity from those reports: https://help.salesloft.com/s/article/Your-Analytics-Overview

Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all feedback via NPS scores and account management in Slack in a shared channel for our full staff. While we hear and review all feedback, our Product team escalates top-requested features and improvements based on priority and the amount of requests we've received for those items. We release new updates or improvements to Close nearly every week and run in 6-week development cycles, sometimes planning up to a year in advance depending on the difficult in the request or new feature. I hope this helps you see how the Close team takes customer feedback and turns it into improvements in the platform!