Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: Insider One
Does Insider offer predictive segments to target users?Does Insider offer predictive segments to target users?
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Yes, Insider does offer Predictive Segmentation capabilities to enable brands to target users with AI-backed predictions based on their behaviors and personal interests. These are the predictive segmentation options that Insider offers:
1. Likelihood to Purchase
2. User Engagement
3. Customer Lifecycle Status
4. Discount Affinity
5. Attribute Affinity
6. App Push Engage
Learn more - https://academy.useinsider.com/docs/audience-predictive-segments
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Question on: Insider One
Is it possible to send personalized product recommendations on web push?Is it possible to send personalized product recommendations on web push?
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Yes indeed, brands can use Insider's marketing automation solution, Architect, to send product recommendations on web push. Brands can send these recommendations based on user's interests and affinities to ensure that these recommendations are contextual and personalized. Not just that, with Architect, brands can send recommendations across web push, app push, email, SMS, and WhatsApp - all in a single campaign too, as desired by the brand and the goal of the campaign.
Learn how easy it is to send recommendations across channels - https://useinsider.com/individualize/journey-orchestration/
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Question on: Insider One
How can Insider help personalize experiences while respecting customers’ privacy?How can Insider help personalize experiences while respecting customers’ privacy?
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Since brands and retailers could no longer use third-party cookies to track website visitors’ behavior or collect data to help them build personalized experiences, marketers are now relying on first-party data for contextual targeting.
Insider’s cookieless personalization solution allows them to continue benefiting from a personalized online experience. Insider makes this happen by letting brands obstruct all user-activity tracking before explicit consent is provided, ensuring compliance with global regulations like GDPR and CCPA.
So brands can still deliver relevant experiences for ‘opted-out’ customers by triggering personalized onsite experiences based on contextual data – such as device type or page URL – which does not contain user information.
Learn more about Insider's Cookieless Personalization - https://useinsider.com/cookieless-personalization-solution/
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








