Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: FirstHive
How many social profiles can I manage using FirstHive?Social
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The Trial version allows you to manage 3 social profiles, while the Pro version allows you to manage upto 10 social profiles. In case you wish to manage additional social profiles, please contact your account manager or mail us at: sales@firsthive.com
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The Trial version allows you to manage 3 social profiles, while the Pro version allows you to manage upto 10 social profiles. In case you wish to manage additional social profiles, please contact your account manager or mail us at: sales@firsthive.com
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Question on: FirstHive
How do I start sending SMSes using FirstHive?To start sending SMSes using FirstHive, you will need to purchase a long code (steps given inside application). Once you have purchased a long code that you can use as your sender Id. The next thing you will need to do is to buy SMS credits. You will be able to do this from Account Usage menu.
Please be aware that sending of SMSes may be governed by the local regulations prevalent in the geography.
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To start sending SMSes using FirstHive, you will need to purchase a long code (steps given inside application). Once you have purchased a long code that you can use as your sender Id. The next thing you will need to do is to buy SMS credits. You will be able to do this from Account Usage menu.
Please be aware that sending of SMSes may be governed by the local regulations prevalent in the geography.
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0
Question on: FirstHive
How do I send a new mail to customers who have opened or responded to a previous campaign?Re-marketing
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You can view the list of contacts who have opened, unsubscribed, clicked or responded to any campaign in the email/ sms campaign analytics tab. Just click on the respective metric against a particular campaign and save the corresponding list as a segment to use in your further campaigns.
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You can view the list of contacts who have opened, unsubscribed, clicked or responded to any campaign in the email/ sms campaign analytics tab. Just click on the respective metric against a particular campaign and save the corresponding list as a segment to use in your further campaigns.
Show More
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








