Customer Data Platforms (CDP) Resources
Articles, Glossary Terms, Discussions, Topics, and Reports to expand your knowledge on Customer Data Platforms (CDP)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, topics to contrast viewpoints, and reports from industry data.
Customer Data Platforms (CDP) Articles
Simplifying Customer Data Platforms and Introducing Its Attributes on G2
Imagine you want to buy a new car. While looking through site after site, comparing prices, and researching which brand is best, you are likely exposed to many tailored ads and relevant content. Since the experience was so personalized, you might even think you have made the best choice for purchase. The reason behind such experiences may be due to a business using a customer data platform (CDP).
by Victoria Blackwell
50+ Customer Data Statistics for Successful Marketing Plans
Collecting customer data is crucial to any marketing strategy.
by Shruti Nair
Retail Media Advertising Trends in 2022
This post is part of G2's 2022 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
2021 Trends in Martech and Adtech
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Emily Malis Greathouse
How to Balance Consumer Privacy and Personalization in Marketing
Every day, consumers are inundated with generic advertisements on billboards, subway ads, and TV and radio commercials.
by Stephanie Graham
The G2 on Martech: Continued Growth of CDPs and How They Leverage AI
Have you ever thought “Wow, they get me,” when interacting with a brand? It could be as simple as Netflix recommending the perfect show to binge, or Amazon suggesting a product that complements what’s already in your cart. We now expect these personalized experiences from brands. However, with more content, brands, and purchasing channels out there, it becomes difficult to personalize at scale. Enter the customer data platform (CDP).
by Emily Malis Greathouse
Customer Data Platforms (CDP) Glossary Terms
Customer Data Platforms (CDP) Discussions
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Question on: Listrak
What channels do you support?Platform Capabilties
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From within our single platform, our clients execute sophisticated, data-driven campaigns in the email, web, social, mobile, and in-store channels.
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Question on: Openprise
Why should I consider Openprise?What benefits does Openprise provide?
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Boost Campaign Performance - Better segmentation, personalization, scoring, and routing mean more new opportunities.
Scale Up - Cut hundreds of hours of manual effort and shrink your database to save on licensing fees.
Simplify Your MarTech Stack - Eliminate complexity by replacing dozens of point solutions.
Unlock the Potential of Your MarTech Investments - Data-driven technologies need great quality data. Openprise delivers.
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Speed and Flexibility. Openprise offers pre-built templates/recipes to get off to a very, very fast start to improve your data. It also runs very quickly. The deduplication job runs in a few minutes in Openprise, but would take hours in the native platform.
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Question on: Openprise
What are the Openprise capabilities?What can I do with Openrpise?
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Clean Up Your Data
Nothing works when your data’s a mess. Deploy Openprise bots to:
Cleanse Data: Fix typos, formatting, and other errors to improve personalization, scoring, segmentation, and routing.
Normalize Field Values: Standardize fields with your unique values. No more creating 50 keyword filters to segment on a single field.
Dedupe: Dedupe and merge leads, contacts, and accounts based on your company’s criteria. Get attribution, routing, and scoring you can count on.
Match Leads to Accounts: Get the fundamentals down pat for lead routing, attribution, lead scoring, and account scoring.
Convert Leads to Contacts: Automate mopping up after your reps since they don’t get compensated on data hygiene.
Unify Your Data: Get a single set of values across systems. Make that 360-degree customer view a reality.
Focus on the Right Targets
Simplify your MarTech stack with Openprise. Openprise ’bots deliver:
Advanced Segmentation: Derive key fields like job level and job function from job title to make lead scoring consistent and meaningful.
Account & Lead Scoring: Test multiple scoring models simultaneously with a scientific approach.
Lead Routing & Account Assignment: No more lead pinball. Create sophisticated lead routing logic based on geography, product interest, previous account history, partner involvement, and more.
ABM Activity Analysis: Show Marketing's contribution to revenue, whether you have an ABM initiative or not.
Data Enrichment: Orchestrate how open source and 3rd party data enters your systems and how it’s standardized to your specs.
Campaign Attribution: First touch, last touch, and multi-touch attribution. Know what campaigns are delivering.
Scale Your Processes
Openprise ’bots automate the busy and boring work so your team can focus on the strategic stuff
Data Prep & List Loading: Drop in a spreadsheet, and Openprise does the rest—it’ll clean up the file, standardize values to your specs and import the data into your sales or marketing automation solution, so you get hours back in your day.
GDPR Compliance: Visibility, control, and access management. Keep your team out of the news and the courtroom.
Exception Management: Automatically detect and correct all the “oddities” in your database.
Any Custom Process: Just ask—We bet we can do it.
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You can easily connect to Marketo, Salesforce, Google Drive, and other data sources to perform data clean up/normalization, enrichment/inferring, and deduplication. No need to build integrations, just use credentials and you are off to the races.
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Customer Data Platforms (CDP) Reports
Mid-Market Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Spring 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Grid® Report
Momentum Grid® Report for Customer Data Platform (CDP)
Winter 2026
G2 Report: Momentum Grid® Report








