Core HR Software Resources

Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is to hit preview. At this point you might want to say a little prayer that it doesn't get stuck for the next several hours. When it does get caught in the preview process, set a timer so you can call them in 1 hour and let them know it is stuck. Once it unsticks and the preview completes. Download again (we do this as a PDF) and compare against your first totals. Assuming everything is still looking correct, you can finalize and submit. At this point TriNet will process payroll and make some random changes, It might be double paying an employee or not paying an employee, you never know. However, if you have set up your payroll to require review before final processing (I recommend this), you will have your payroll sent to you with a one hour time frame to review. This might work if you only have a few employees. For us, with over 100 employee, now the fun begins. You are playing beat the clock in a variation of Where's Waldo. This is your ONLY chance to catch the errors before the payroll is submitted. If you miss your one hour time window and you don't catch the mistakes.. it gets processed and you have to work on fixing it retroactively. This fix can require all sorts of forms or other hoops to jump through including having your case closed before it was resolved, waiting on hold for 20 minutes to over an hour, and many other shenanigans. In short, this is probably the worst payroll experience I have ever had with any company.

ADD THE PUNCH, BUT DO A TPA ADJUSTMENT FORM. SIGNED BY THE EMPLOYEE.

They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with the circular arrows on the face. If these syncs are not occurring regularly you probably have a network issue with the clock or a poor signal.