Conversational Support Software Resources
Discussions and Reports to expand your knowledge on Conversational Support Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Conversational Support Software Discussions
I wanted to use my chromebook from a work from home job but they stated that this device was not compatible with chromebook. This was the onlu computer that I had at that time and I wa not pleased that I had to purchase a whole other computer because the job that i applied for was not accepting chrombooks at the time and I would not have been able to start the job if I did not have a backup computer or if I didnt go and purchase a computer. Im not sure what other computers you guys are not compatible with but I hope that in the future you guys will be compatible with more devices maybe we can even get to the point where we can do gladly on a celluar devices so that maybe we can take calls on the go.
the fresh desk is a good application as its the same for the fresh chat but with calls, so how can we merge both in use at the same time so we can provide the best service and saving the AHT for the agent as he will be able to use the same application is calls and chats
I would love to be able to recall emails in case they contain errors