Business Process Management Software Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Process Management Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.

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Business Process Management Software Articles

Trends 2021 Followup: No-Code And Low-Code Market Signals

It’s been over six months since G2 published its 2021 digital trends series. That means more than half a year ago, my fellow analysts and I put our most overconfident hats on and called some shots for our respective B2B software markets.

by Adam Crivello

2021 Trends in Software Development

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

by Adam Crivello

Automating HR with Robotic Process as a Service

To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.

by Courtney Moran

Business Process Management Software Glossary Terms

Business Process Management (BPM)

Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve, and optimize business processes.

by Keerthi Rangan

Risk Identification

Risk identification detects and records potential harm to business assets or systems. Learn about its elements, types, best practices, and benefits.

by Holly Landis

Process Management

Process management is how businesses analyze and optimize their systems and workflows. Learn more about the five stages and best practices.

by Kelly Fiorini

Business Process Management Software Discussions

Which business process management platforms connect multiple systems and keep data flowing automatically between departments?

Hey G2 users, I’m researching which business process management platforms connect multiple systems and keep data flowing automatically between departments. This is where BPM tools start to separate: some are connector-heavy, some are orchestration-heavy, and some are strongest around documents.

In the BPM category, I’m seeing a few different paths:

Microsoft Power Automate is the connector-heavy option for Microsoft 365, external APIs, Slack, and CRM workflows.
Appian fits teams that need virtualized data across CRMs, databases, and APIs without moving everything into one system.
Camunda works for technical teams coordinating people, systems, and microservices through process orchestration.
Nintex is relevant for SharePoint-heavy environments and workflow validation.
Laserfiche helps when document-dependent processes need to connect with ERP data.

I’d love to hear which platform held up once integrations became genuinely complex.

This is really an integration question wearing a BPM costume. The workflow engine is rarely the bottleneck, the connectors are. Before you fall for a slick process designer, check whether it talks to your specific systems natively or whether every connection is a custom API project. Which systems, exactly, do you need it to bridge? That answer eliminates more options than any feature list will.

Answered: Hasitha Varre on July 18, 2026

Your answer

Which business process management platforms are rated highest for reducing implementation time and ensuring user adoption?

I’m reviewing which business process management platforms are rated highest for reducing implementation time and ensuring user adoption. The balance matters because a fast rollout does not mean much if regular users never adopt the tool.

A few platforms stand out:

Microsoft Power Automate has a G2 Score of 98 overall, Laserfiche has a G2 Score of 78 with a 4.7-star rating and nearly 1,250 reviews, and Jotform Workflows has a G2 Score of 74 with a 4.5-star rating.

Laserfiche: Reviewers describe it as easy to train users on without heavy technical language.
Jotform Workflows: Strong for quick setup and low training requirements.
Kissflow: Helps users follow guided workflow steps with checkboxes and explanations.
Microsoft Power Automate: Low-friction for Microsoft 365 teams, though advanced flows require more technical skill.

For this roundup, I’m wondering which matters more in practice: time to first automation or long-term user adoption.

Those two goals quietly fight each other. The fastest implementations are the most templated, which is great until the template doesn't match how your team works, and adoption tanks precisely because it went live fast. Teams that nail both go narrow first, one real process end to end, get people using it, then expand. What's the one process you'd start with? Trying to boil the ocean on day one is the usual adoption killer.

Answered: Hasitha Varre on July 18, 2026

Long-term user adoption matters more, but it's harder to sell internally during procurement because it takes time to demonstrate. Time to first automation is easier to point to immediately, which is why it dominates evaluations even though it's often the less important metric over a 12-month horizon.

Answered: Amita Jain on September 14, 2026

Laserfiche's reviewers describing it as easy to train on without heavy technical language is underrated as an adoption driver. Training is often where BPM rollouts stall because the tool is capable but the materials assume more technical familiarity than most end users actually have.

Answered: Shubham Gupta on September 14, 2026

See more answers (2)

Your answer

Which BPM tools are worth using for a team that wants quick implementation and a platform that does not take months of setup before you see value?

I’m putting together research on which BPM tools are worth using for a team that wants quick implementation and a platform that does not take months of setup before you see value. For this angle, I’m looking at time to first useful workflow, not just total feature depth.

Here’s the speed-to-value split I’m seeing:

Fast form-to-workflow setup: Jotform Workflows is often described as quick to launch for approvals and form-based processes.
Fast no-code automation: Cflow gets credit for visual workflow building and fewer manual follow-ups.
Fast app creation: Quixy helps teams move from idea to running workflow without external developers.
Fast approval rollout: Kissflow is described as straightforward to adopt with manageable admin overhead.
Fastest Microsoft setup: Microsoft Power Automate can be quick with standard Microsoft connectors.

I’d like to know which tool helped teams prove value quickly enough to keep leadership interested.

Fast setup and long-term fit pull against each other more than vendors admit. The tools you stand up in a week are often the ones you outgrow in a year, and the ones that flex forever take months to configure. Neither is wrong, it depends on urgency. What's driving the timeline, a real deadline or just impatience? If it's real, start templated and accept you'll migrate later. That's a strategy, not a failure.