### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Business Process Management Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Process Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Business Process Management Software Articles [![Trends 2021 Followup: No-Code And Low-Code Market Signals](https://learn.g2.com/hubfs/no%20code.jpeg "Trends 2021 Followup: No-Code And Low-Code Market Signals")](https://www.g2.com/articles/trends-2021-no-code-low-code-market) [ ### Trends 2021 Followup: No-Code And Low-Code Market Signals ](https://www.g2.com/articles/trends-2021-no-code-low-code-market) It’s been over six months since G2 published its 2021 digital trends series. That means more than half a year ago, my fellow analysts and I put our most overconfident hats on and called some shots for our respective B2B software markets. [ ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC ](https://learn.g2.com/author/adam-crivello) by Adam Crivello [![2021 Trends in Software Development](https://learn.g2.com/hubfs/laptop%20with%20code%20trends%202021.jpg "2021 Trends in Software Development")](https://www.g2.com/articles/software-development-trends-2021) [ ### 2021 Trends in Software Development ](https://www.g2.com/articles/software-development-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC ](https://learn.g2.com/author/adam-crivello) by Adam Crivello [![Automating HR with Robotic Process as a Service](https://learn.g2.com/hubfs/tim-gouw-bwki71ap-y8-unsplash.jpg "Automating HR with Robotic Process as a Service")](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) [ ### Automating HR with Robotic Process as a Service ](https://www.g2.com/articles/automating-hr-with-robotic-process-as-a-service) To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.  [ ![Courtney Moran](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney Moran") CM ](https://learn.g2.com/author/courtney-moran) by Courtney Moran ## Business Process Management Software Glossary Terms [![Risk Identification](https://learn.g2.com/hubfs/G2CM_GI814_Glossary_Article_Images-%5Brisk_identification%5D_V1a.png "Risk Identification")](https://www.g2.com/glossary/risk-identification-definition) [Risk Identification](https://www.g2.com/glossary/risk-identification-definition) Risk identification detects and records potential harm to business assets or systems. Learn about its elements, types, best practices, and benefits. by Holly Landis [![Process Management](https://learn.g2.com/hubfs/G2CM_GI332_Glossary_Article_Images-%5BProcess_Management%5D_V1b.png "Process Management")](https://www.g2.com/glossary/process-management-definition) [Process Management](https://www.g2.com/glossary/process-management-definition) Process management is how businesses analyze and optimize their systems and workflows. Learn more about the five stages and best practices. by Kelly Fiorini [![Business Process Management (BPM)](https://learn.g2.com/hubfs/G2CM_GI181_Glossary_Article_Images-%5BBusiness_Process_Management%5D_V1a.png "Business Process Management (BPM)")](https://www.g2.com/glossary/business-process-management-bpm-definition) [Business Process Management (BPM)](https://www.g2.com/glossary/business-process-management-bpm-definition) Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve, and optimize business processes. by Keerthi Rangan ## Business Process Management Software Discussions 0 [What do operations managers actually want from a BPM platform that process architects and IT teams keep overcomplicating during selection?](/discussions/what-do-operations-managers-actually-want-from-a-bpm-platform-that-process-architects-and-it-teams-keep-overcomplicating-during-selection) I’m digging into what operations managers actually want from a BPM platform that process architects and IT teams keep overcomplicating during selection. The pattern I’m seeing is practical: less architecture, fewer abstract requirements, and more visibility into work getting done. From[](https://www.g2.com/categories/business-process-management)[business process management software](https://www.g2.com/categories/business-process-management) reviews, I’d summarize the ops wishlist this way: 1. **Mobile approvals:** [](https://www.g2.com/products/jotform-workflows/reviews)[**Jotform Workflows**](https://www.g2.com/products/jotform-workflows/reviews) helps when managers need to approve requests and see status without a complex interface. 2. **Task visibility:** [](https://www.g2.com/products/cflow/reviews)[**Cflow**](https://www.g2.com/products/cflow/reviews) gets credit for a clean UI and organized task views. 3. **Fewer email chains:** [](https://www.g2.com/products/kissflow/reviews)[**Kissflow**](https://www.g2.com/products/kissflow/reviews) is useful for clearer approval accountability. 4. **Less chasing across departments:** [](https://www.g2.com/products/quixy/reviews)[**Quixy**](https://www.g2.com/products/quixy/reviews) helps automate departmental processes and access MIS data. 5. **Less repetitive work:** [](https://www.g2.com/products/microsoft-power-automate/reviews)[**Microsoft Power Automate**](https://www.g2.com/products/microsoft-power-automate/reviews) works well in Microsoft environments, though troubleshooting can be frustrating. I’m curious what operations teams wanted most that got deprioritized once selection became more technical. Ops managers want the process to run and to see where it's stuck. That's mostly it. The overcomplication creeps in when architects model every theoretical edge case that happens twice a year, and the thing becomes unusable for the normal path. My take: design for the common case, handle exceptions manually at first, automate them only once they prove frequent. What percentage of your volume is actually the weird edge cases? Usually it's tiny. Answered: Hasitha Varre on July 18, 2026 [Your answer](/discussions/what-do-operations-managers-actually-want-from-a-bpm-platform-that-process-architects-and-it-teams-keep-overcomplicating-during-selection/comments/new?remote=true) 0 [Appian vs Nintex for a team that wants to build internal process applications without needing a dedicated developer for every workflow change?](/discussions/appian-vs-nintex-for-a-team-that-wants-to-build-internal-process-applications-without-needing-a-dedicated-developer-for-every-workflow-change) I’m looking at Appian vs Nintex for a team that wants to build internal process applications without needing a dedicated developer for every workflow change. The comparison seems to come down to ownership: who builds, who edits, and who maintains the workflow after launch? In the[](https://www.g2.com/categories/business-process-management)[business process management](https://www.g2.com/categories/business-process-management) category,[](https://www.g2.com/products/appian/reviews)[**Appian**](https://www.g2.com/products/appian/reviews) looks better suited for complex enterprise workflows, case management, data consolidation, and audit-heavy applications. Reviewers say it can turn business requirements into working apps quickly, but advanced UI customization still requires technical depth. Pricing is also a common concern for mid-sized organizations. [**Nintex**](https://www.g2.com/products/nintex-nintex/reviews) appears more accessible for administrators and non-technical managers, making day-to-day workflow changes. Reviewers highlight drag-and-drop tooling, AI suggestions, document automation, and approval workflows. The tradeoff is that complex workflows can become hard to manage without governance, and the mobile experience has room to improve. My working question is this: should business users own most changes, or should technical teams still control the complex pieces? These two sit at different points on the same spectrum, which is the useful thing to notice. One's a heavier low-code platform for building genuine applications, the other leans toward workflow and forms automation that's closer to the process owners. The "without a dev for every change" goal usually points to the lighter end, but only if your apps stay simple. How complex are these internal apps really? If it's mostly forms plus approvals plus routing, the heavyweight platform may be more than you'll ever touch. Answered: Hasitha Varre on July 18, 2026 [Your answer](/discussions/appian-vs-nintex-for-a-team-that-wants-to-build-internal-process-applications-without-needing-a-dedicated-developer-for-every-workflow-change/comments/new?remote=true) 0 [Which business process management platforms connect multiple systems and keep data flowing automatically between departments?](/discussions/which-business-process-management-platforms-connect-multiple-systems-and-keep-data-flowing-automatically-between-departments) Hey G2 users, I’m researching which [business process management platforms](https://www.g2.com/categories/business-process-management) connect multiple systems and keep data flowing automatically between departments. This is where BPM tools start to separate: some are connector-heavy, some are orchestration-heavy, and some are strongest around documents. In the[](https://www.g2.com/categories/business-process-management)BPM category, I’m seeing a few different paths: - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) is the connector-heavy option for Microsoft 365, external APIs, Slack, and CRM workflows. - [Appian](https://www.g2.com/products/appian/reviews) fits teams that need virtualized data across CRMs, databases, and APIs without moving everything into one system. - [Camunda](https://www.g2.com/products/camunda/reviews) works for technical teams coordinating people, systems, and microservices through process orchestration. - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) is relevant for SharePoint-heavy environments and workflow validation. - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) helps when document-dependent processes need to connect with ERP data. I’d love to hear which platform held up once integrations became genuinely complex. This is really an integration question wearing a BPM costume. The workflow engine is rarely the bottleneck, the connectors are. Before you fall for a slick process designer, check whether it talks to your specific systems natively or whether every connection is a custom API project. Which systems, exactly, do you need it to bridge? That answer eliminates more options than any feature list will. Answered: Hasitha Varre on July 18, 2026 [Your answer](/discussions/which-business-process-management-platforms-connect-multiple-systems-and-keep-data-flowing-automatically-between-departments/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/business-process-management/resources?discussions_page=4) - [1](/categories/business-process-management/resources) - [2](/categories/business-process-management/resources?discussions_page=2) - [3](/categories/business-process-management/resources?discussions_page=3) - [4](/categories/business-process-management/resources?discussions_page=4) - 5 - [6](/categories/business-process-management/resources?discussions_page=6) - [7](/categories/business-process-management/resources?discussions_page=7) - [8](/categories/business-process-management/resources?discussions_page=8) - [9](/categories/business-process-management/resources?discussions_page=9) - … - [97](/categories/business-process-management/resources?discussions_page=97) - [98](/categories/business-process-management/resources?discussions_page=98) - [Next ›Next ›](/categories/business-process-management/resources?discussions_page=6) ## Business Process Management Software Reports Mid-Market Grid® Report for Business Process Management Summer 2026 G2 Report: Grid® Report Grid® Report for Business Process Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Process Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Process Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Business Process Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Business Process Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Business Process Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Business Process Management Spring 2026 G2 Report: Grid® Report Grid® Report for Business Process Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Business Process Management Spring 2026 G2 Report: Momentum Grid® Report