Business Process Management Software Resources
Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Business Process Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.
Business Process Management Software Articles
Trends 2021 Followup: No-Code And Low-Code Market Signals
It’s been over six months since G2 published its 2021 digital trends series. That means more than half a year ago, my fellow analysts and I put our most overconfident hats on and called some shots for our respective B2B software markets.
by Adam Crivello
2021 Trends in Software Development
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.
by Adam Crivello
Automating HR with Robotic Process as a Service
To work in human resources is to be inundated with repetitive, time-intensive and error-sensitive tasks, day in and day out. Fortunately, it’s become easier to automate these tedious tasks and allow HR personnel to focus their time and energy on expanding their strategic and creative thinking.
by Courtney Moran
Business Process Management Software Glossary Terms
Business Process Management Software Discussions
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Question on: SpiceCSM Engagement Suite
What do you mean by "low-code" or "no-code"?
Workflow Engine
The majority of the SpiceCSM platform, including the Workflow Engine, has been built to be low-code or no-code. Most configuration is done through a combination of visual elements and fill-in-the-blank menus. Users do not require extensive technical or coding knowledge to be able to create meaningful processes.
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Question on: SpiceCSM Engagement Suite
Who typically builds workflow with SpiceCSM?
Workflow Engine
Workflow can be built by anyone who understands the process. It does not require extensive technical or coding knowledge. Typically we see managers, subject matter experts, and other "citizen engineers" who are close to the process maintaining workflow processes.
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Question on: SpiceCSM Engagement Suite
What benefits does a Workflow Engine offer?
Workflow Engine
With SpiceCSM Workflow Engine, end users will have access to intuitive business processes that are easy to follow, engaging, and that can connect seamlessly to other systems. End users will see quality of life improvements from streamlined processes, and management will see the benefits of a consistent and efficient workforce.
Business Process Management Software Reports
Mid-Market Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Business Process Management
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Business Process Management
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Grid® Report for Business Process Management
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Business Process Management
Summer 2026
G2 Report: Momentum Grid® Report






