### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Benefits Administration Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Benefits Administration Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Benefits Administration Software Articles [![17 Types of Employee Benefits You Should Offer](https://learn.g2.com/hubfs/G2CM_BI134_Backlog_Images_%5BTypes_of_employee_benefits%5D_V1a.png "17 Types of Employee Benefits You Should Offer")](https://www.g2.com/articles/types-of-employee-benefits) [ ### 17 Types of Employee Benefits You Should Offer ](https://www.g2.com/articles/types-of-employee-benefits) Are you offering enough to keep your employees engaged? [ ![Lauren Pope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren Pope") LP ](https://learn.g2.com/author/lauren-pope) by Lauren Pope [![How to Create a Paid Time Off Policy That Rewards Employees](https://learn.g2.com/hubfs/_learn-pto@2x.png "How to Create a Paid Time Off Policy That Rewards Employees")](https://www.g2.com/articles/paid-time-off) [ ### How to Create a Paid Time Off Policy That Rewards Employees ](https://www.g2.com/articles/paid-time-off) No matter who you are or what industry you work in, sooner or later, you'll need a break. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello [![Benefits Administration: How to Give Employees What They Want](https://learn.g2.com/hubfs/_learn-benefits-administration@2x.png "Benefits Administration: How to Give Employees What They Want")](https://www.g2.com/articles/benefits-administration) [ ### Benefits Administration: How to Give Employees What They Want ](https://www.g2.com/articles/benefits-administration) Offering your employees enticing benefits can go a long way in recruiting top talent and retaining top performers. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello [![How to Offer Tuition Reimbursement and Invest in Your Team](https://learn.g2.com/hubfs/G2CM_FI135-Learn-Article_Images-%5BTuition_Reimbursement%5D_V1a.png "How to Offer Tuition Reimbursement and Invest in Your Team")](https://www.g2.com/articles/tuition-reimbursement) [ ### How to Offer Tuition Reimbursement and Invest in Your Team ](https://www.g2.com/articles/tuition-reimbursement) You invest in your employees during the standard 9-5 workday. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello Show More ## Benefits Administration Software Glossary Terms [![Payroll Management](https://learn.g2.com/hubfs/G2CM_GI679_Glossary_Article_Images_%5Bpayroll_management%5D_V1b.png "Payroll Management")](https://www.g2.com/glossary/payroll-management-definition) [Payroll Management](https://www.g2.com/glossary/payroll-management-definition) Payroll management is an administrative process that ensures employees are financially compensated for their work. Learn more about its types and benefits. by Holly Landis [![Year-End Bonus](https://learn.g2.com/hubfs/G2CM_GI430_Glossary_Article_Images_%5BYear_End_Bonus%5D_V1a.png "Year-End Bonus")](https://www.g2.com/glossary/year-end-bonus-definition) [Year-End Bonus](https://www.g2.com/glossary/year-end-bonus-definition) A year-end bonus is a voluntary reward given to an employee at the end of the year. Learn more about its types, benefits, and ways to calculate the reward. by Sagar Joshi [![Golden Handshake](https://learn.g2.com/hubfs/G2CM_GI417_Glossary_Article_Images-%5BGolden_Handshake%5D_V1a.png "Golden Handshake")](https://www.g2.com/glossary/golden-handshake-definition) [Golden Handshake](https://www.g2.com/glossary/golden-handshake-definition) A golden handshake is a clause in an employment agreement that provides a severance package if an employee loses their job. Learn more about its benefits. by Amanda Hahn-Peters [![Restricted Stock Unit](https://learn.g2.com/hubfs/G2CM_GI309_Glossary_Article_Images_%5BRestricted_Stock_Unit%5D_V1b.png "Restricted Stock Unit")](https://www.g2.com/glossary/restricted-stock-unit-definition) [Restricted Stock Unit](https://www.g2.com/glossary/restricted-stock-unit-definition) A restricted stock unit (RSU) is a stock-based compensation awarded to employees for their performance and tenure. Learn more about its benefits and types. by Sagar Joshi [![Admin Services](https://learn.g2.com/hubfs/s-o-c-i-a-l-c-u-t-1RT4txDDAbM-unsplash.jpg "Admin Services")](https://www.g2.com/glossary/admin-services-definition) [Admin Services](https://www.g2.com/glossary/admin-services-definition) Admin services are practices needed for employee management within an organization or industry. Learn more about admin services and best practices for HR administration. by Keerthi Rangan [![Enrollment Planning](https://learn.g2.com/hubfs/G2CM_GI043_Enrollment_planning_V1b.png "Enrollment Planning")](https://www.g2.com/glossary/enrollment-planning) [Enrollment Planning](https://www.g2.com/glossary/enrollment-planning) Enrollment planning is an institution's attempt to identify, attract, enroll, retain, and graduate a student population aligned with the institution’s purpose and goals while ensuring financial viability. Learn more about enrollment planning and best practices to follow for strategic enrollment management. by Keerthi Rangan ## Benefits Administration Software Discussions 0 Question on: Gusto [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) I work for Two Marines Moving. We are a Veteran Owned and operated Company that has been in business for 12 years. We have about 80 employees most of which are Veterans of the United States Armed services. For 11 ½ of those 12 years we have used 2 other payroll companies with no issues and were extremely happy. We recently switched to Gusto and have had nothing but a horrible experience. The most recent and worst of them all started two days ago on 3/11/2020. We were emailed from Gusto Customer Service that our Payroll had been deleted and that our CEO had to log into the system and fill out a 8655 Form in order to get our payroll processed on time and there was nothing else needed to be done from Two Marines Moving. He logged in immediately and upon viewing the document he noticed it was already signed and dated. We attempted to run the payroll and were unsuccessful. We again contacted Gusto to find out why this had happened, and they had told us that there was another document that needed to be signed along with the 8865 and that it was our fault for not noticing the form. We were then informed that the direct deposit portion of payroll will be ran a day later than planned for. We asked how Gusto could fix the mistake they made, and we were told they wouldn’t. We then had multiple levels of our management attempt to reach Gusto and fix the issue. Finally, our CEO had gotten on the phone to speak to a manager. We were again told that Gusto will do absolutely nothing and that because we had spent so much time trying to get our Veteran employees paid on time another cycle had lapsed and now they will get paid 2 days later than expected. We then informed all our employees of this mistake from Gusto and let them know that they could call their customer service to pass on any complaints. Several of our employees informed us that response given from the Gusto customer service staff was that “your management team did not process payroll on time” even though I have Emails from the customer service team at Gusto saying otherwise. How can you not only have one of the worst payrolls and customer service companies AND be liars at the same time? Is it company protocol to purposely not pay families due to the incompetence of your staff? Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for assisting with getting your employees paid. Please don't hesitate to reach out to them if you have any further questions! Answered: Andrea Garcia-Vargas on January 2, 2024 I have experienced tax payment issues continuously with Gusto. They have screwed up my quarterly reports. Taken and sat on my money for over a month before submitting it to the IRS. Causing me to personally have to deal with the IRS, pay penalties and late fees. The latest: The math on the report to my State is wrong. How the hell do you screw that up ???? Their customer support takes weeks before they contact you... buy that time you have more penalties and fees with the government. This is not acceptable at all... I will be looking for a new payroll company. I STRONGLY urge anybody to look elsewhere. Does anybody think it is acceptable for a payroll company to take weeks (several weeks) to contact you about errors in reporting payroll taxes ? NOTE: I've never been late in taxes availability in my bank account. They do take it out on time... they just don't pay it on time and do the reports properly either. Forgetting a Schedule B on a 941 is payroll skills 101. They even changed my reporting type and schedule without my authorization too !!! Answered: Richard Laframboise on May 2, 2020 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused/comments/new?remote=true) 0 Question on: OnPay [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) Many payroll providers advertise a low base price but tack on fees for common payroll necessities like year-end filings, adding employees in multiple states, or running off-cycle payroll. I want to understand OnPay's full pricing model before committing -- are there any additional fees buyers should know about upfront? OnPay does not charge any extra or hidden fees for year-end filings, W-2s, 1099s, multi-state payroll, or off-cycle pay runs ⁠— all of these are included in the Payroll Essentials base plan for a clear rate of $49 base + $6 per worker monthly. While most competitors in the payroll space charge additional fees or hide these exact necessities behind upgrades, OnPay is committed to true price transparency. This means you get unlimited monthly pay runs in one state or multiple without unexpected costs when you add a worker in a new state or run an offcycle payroll. There are also zero added charges for local tax processing, software integrations, free data migration during setup, or ongoing employee benefits administration. Your monthly cost will only change if your headcount fluctuates or if you choose to layer in optional modular add-ons like HR or time tracking. Additionally, while downloading and self-printing your year-end W-2 and 1099 forms is completely free, the only optional fee outside of your advertised monthly costs would be a $10 charge per form if you choose to have OnPay print and mail hard copies directly to your workers. Answered: Monica Thysell on June 16, 2026 [Your answer](/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc/comments/new?remote=true) 0 Question on: Paycom [How secure is Paycom's HR and Payroll data?](/discussions/how-secure-is-paycom-s-hr-and-payroll-data) We're in the retail industry, and with security being our top priority, how does Paycom support cybersecurity for Payroll and HR data? Comment deleted by user. Answered: Peyton V on June 11, 2026 Great question, and it's one we're always happy to answer because security is foundational to everything we do. Paycom uses a single database, the only one of its kind in the industry, so your HR and payroll data live in one place instead of across multiple systems. Fewer connection points mean fewer risks. We operate our own data centers and are the only HR tech company with Tier IV certification (the highest level). And we have two of them. This is backed by AES-256 encryption, multifactor authentication, 24/7 monitoring and regular testing, plus industry certifications like ISO 27001 and SOC 1, 2 and 3. You can review our full security standards here: https://www.paycom.com/about/security/ Answered: Alexis Correa on June 11, 2026 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/how-secure-is-paycom-s-hr-and-payroll-data/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/benefits-administration/resources?discussions_page=3) - [1](/categories/benefits-administration/resources) - [2](/categories/benefits-administration/resources?discussions_page=2) - [3](/categories/benefits-administration/resources?discussions_page=3) - 4 - [5](/categories/benefits-administration/resources?discussions_page=5) - [6](/categories/benefits-administration/resources?discussions_page=6) - [7](/categories/benefits-administration/resources?discussions_page=7) - [8](/categories/benefits-administration/resources?discussions_page=8) - … - [78](/categories/benefits-administration/resources?discussions_page=78) - [79](/categories/benefits-administration/resources?discussions_page=79) - [Next ›Next ›](/categories/benefits-administration/resources?discussions_page=5) ## Benefits Administration Software Reports Mid-Market Grid® Report for Benefits Administration Summer 2026 G2 Report: Grid® Report Grid® Report for Benefits Administration Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Benefits Administration Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Benefits Administration Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Benefits Administration Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Benefits Administration Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Benefits Administration Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Benefits Administration Spring 2026 G2 Report: Grid® Report Grid® Report for Benefits Administration Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Benefits Administration Spring 2026 G2 Report: Momentum Grid® Report