--- title: Zylo Reviews meta_title: 'Zylo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Zylo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 53 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Zylo Reviews **Vendor:** Zylo **Category:** [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 53 ## About Zylo Zylo is the enterprise leader in SaaS Management. Companies such as AbbVie, Adobe, Atlassian, Intuit, Salesforce, and Yahoo leverage Zylo's AI-powered platform and unparalleled professional services to fuel centralized SaaS inventory, license optimization, and renewal management. With more than 40M SaaS licenses and $40B in SaaS spend under management, Zylo is fueled by more data than any other provider. Only Zylo's enterprise SaaS management platform delivers comprehensive and continuous visibility into your SaaS inventory alongside prescriptive insights and workflows that empower you to manage and optimize licenses and complex renewals. Alongside the platform, Zylo offers a suite of professional services to drive cost savings and avoidance through SaaS negotiations and manage your SaaS system of record with best-in-class strategy and execution to drive ROI and free up resources. Having raised more than $72.5M to date, Zylo is backed by leading SaaS investors, including Bessemer Venture Partners, Menlo Ventures, Baird Capital's Venture Team, Spring Lake Equity Partners, High Alpha, GGV, Slack Fund, Salesforce Ventures, MassMutual Ventures and Coupa Ventures. ## Zylo Reviews ### 1. Excellent Software and Excellent Spport **Rating:** 4.5/5.0 stars **Reviewed by:** Cory B. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Zylo?** Honestly, having all our renewals in one place is a game changer. No more hunting through inboxes or spreadsheets trying to figure out what's renewing when — it's all right there. Contract tracking is solid too. Getting contracts in is way easier than I expected — you can either use the AI upload feature or just hand it off to the concierge and let them handle it. Either way, your data actually stays up to date via watching dashboards and reports, which is the part that usually breaks down with these tools. **What do you dislike about Zylo?** I am still looking for some functionality to pull license costs per person/department in a more complete fashion, we are close with some workaround but I can't quite allocate license costs per department yet in the way I want to allow finance to issue charge backs. **What problems is Zylo solving and how is that benefiting you?** Zylo is discovering redundant spending for me as well as recouping licenses. The renewal alerts are huge for catching renewals before its too late. This has been super important as our organization has made several acquisitions over the last 2 years and its surfaced a lot of redundancies. ### 2. Great Dashboards, but painful onboarding and rigid contract **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Zylo?** The dashboards are great, they provide an easy-to-read and consolidated view of spend and contracts. They also have a good list of connectors/integrations that can auto-ingest data. **What do you dislike about Zylo?** Performance and onboarding are the first issue. It took over a year to get our data into Zylo and kept up-to-date. They ended up offering a managed service for it (paid of course). Pricing and contracts is another issue. Much of their product isn't needed anymore if you have ChatGPT Enterprise or Claude Enterprise. Both tools can connect to your sources and interact with your data much easier and cleaner than Zylo. Price is too high for what they have to offer. The contract is the worst part. They build in a 90 day required written notice to terminate your Zylo contract. We were short by a few days and they were unwilling to accommodate, forcing us to pay for another year even though the system was no longer in use. No grace or professionalism. Not the kind of people I like to do business with, and I would not recommend them to anyone. Their lack of understanding, professionalism, and support ensured I will never do business with them again. If you choose to use Zylo, review your contract closely. And be warned, they are helpful while using the product but if you ever decide to leave them, you get the dark side of them. **What problems is Zylo solving and how is that benefiting you?** It did not solve much for us, we spent more time getting data into Zylo and keeping it updated than actually using it. ### 3. Zylo Delivers: Clean UI, Flexible Automation, and Rock-Solid Uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Zylo?** Zylo hasn't overstacked it's application. It's done a great job of focusing on the specific need of the customer. It's has a nice UI, a good team and easy to get support. It's got a decent amount of integrations. The automation gives you a ton of flexibility. The uptime is solid as well, never had any issues. Price is far. **What do you dislike about Zylo?** It does have a lot more than we need and I wish there was a better pick and choose system. **What problems is Zylo solving and how is that benefiting you?** Zylo is keeping the chaos of SAAS management to a controlled chaos ### 4. Great for Software Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Zylo?** Zylo has many fields that suit many aspects of software management. It helps to eliminate the need for many GSheets and a one-stop-shop for information. **What do you dislike about Zylo?** Zylo is always building more direct integrations so just the continued growth there would be beneficial. **What problems is Zylo solving and how is that benefiting you?** SaaS management and info into usage ### 5. A Zylo fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Zylo?** Zylo is the tool I use to manage software usage at my company. I can manage licenses, expenses, and ownership of contracts, big and small. Zylo assists me in efficiently managing software renewals with data-backed insights, resulting in the most favorable contracts year after year. Integrations, workflows, and benchmark prices are easily accessible and save me time each week. I rely on it as my only source of reliable information, and I use it daily to manage our software stack. **What do you dislike about Zylo?** I think the only limitation is that some applications don't have benchmark data available yet - however, they add new ones all the time. This can be very useful when negotiating contract renewals. **What problems is Zylo solving and how is that benefiting you?** Zylo is an excellent tool that helps me manage a large and continuously expanding software stack. With its user-friendly dashboards and insightful reports, I can easily communicate the data to the company's leadership team, enabling them to make well-informed decisions about our SAAS footprint. One of the most significant benefits of using Zylo is that it helps us reduce license bloat and avoid application redundancy. **Official Response from Amanda Peacock:** > Thanks so much for your feedback! We're so glad you're seeing success with Zylo! I've shared your feedback around Benchmarks data with our team - we're actively trying to get as many apps in there as possible and are adding more every quarter. Please let me know if there are any specific apps I can bring to the team to help prioritize. Thanks again! ### 6. Great Tool for Visibility into SaaS Spend/Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Zylo?** They provide visibility into all of our SaaS applications. Their benchmarks/consultant helps us save money and stay on top of renewals. The platform also allows us to detect new apps used that have not been through proper approvals. **What do you dislike about Zylo?** Sometimes information is incorrect, although in our particular case, we are a complex company with many dynamics, making it a challenge to keep up with even with great integration. **What problems is Zylo solving and how is that benefiting you?** Zylo has solved many problems. Mainly we have had many M&As; not only do they adapt/overcome, but I can also look at payments and get pertinent info about a renewal coming up that we didn't know about. As mentioned, they help us detect new applications needing proper approval within our organization. Zylo helps with seeing cost centers and where you can consolidate one/two tools with the same functionality instead of having ten. They help with license reduction by being able to see who is utilizing their license. ### 7. Great product, easy to use, very responsive and agile team + product dev **Rating:** 5.0/5.0 stars **Reviewed by:** Nate B. | Accounting Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Zylo?** It gives great visibility into our SaaS spend. Very easy to use for all things renewals and app management. Our Finance and IT teams use it regularly! **What do you dislike about Zylo?** Lack of integrations and no ROI measurement for tools **What problems is Zylo solving and how is that benefiting you?** Managing SaaS spend and applications. Deprovisioning, license mgmt and renewal mgmt. That is keeping auto renewals from happening, duplicate spend for overlapping tools and minimizing spend on inactive users. ### 8. Zylo for SaaS Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Zylo?** I love that Zylo gives me quick access to all our SaaS tools, spending, contracts, and who owns what. The recent addition of the cost-saving module that allows us to track the effort we are making internally to reduce cost has made a difference too. Customizable dashboards make creating views from different audiences easy, so everyone has the information they need to make SaaS decisions. Finally, the Zylo team member we are working with is nothing short of AMAZING!! **What do you dislike about Zylo?** Just keep on adding great new features. I'd love to see how we can add fields ( similar to a mail merge) to template messages to renewal reminders to further enhance what is already in place. **What problems is Zylo solving and how is that benefiting you?** We use Zylo to track our spending against the budget and track upcoming renewals and utilization. When the time comes for renewal, we look at all these items to determine if we look for a new solution or renew the existing one. We have achieved significant cost savings just by looking at utilization for example by rightsizing the licenses count. ### 9. Immediate ROI, phenomenal service, and groundbreaking tool to support all maturity levels of VMO **Rating:** 5.0/5.0 stars **Reviewed by:** Tara K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zylo?** Zylo has allowed our organization to see immediate ROI in our investment within benchmarking data. In addition, the easy UI allows our teams to view data as granular or high-level data as we want to go. The reporting available on day one is groundbreaking and does not compare to any other tool I've used in my tenure. Zylo has allowed us to eliminate wasted time on old-school procurement practices, build mature procedures around their application, and understand our tech stack at a whole different level. In addition to the fantastic capabilities Zylo's products have to offer, there is something to be said about the level of services offered. Zylo exemplifies what customer service means; at every phase and with every Zylo rep I've interacted with, I have felt supported and heard, and they have undoubtedly been monstemenal to the success of our goals. **What do you dislike about Zylo?** I have no dislikes about Zylo. We are satisfied with the Zylo application. **What problems is Zylo solving and how is that benefiting you?** Zylo benchmarking allows our teams to spend less time doing manual work locating pricing information to support our renewal negotiations. It enables a level of confidence to our teams who are requesting discounts or fair market pricing. The Zylo application allows for visibility into the tech stack and shadow IT, in return it helps maintain compliance to onboarding practices. With easy reporting we can tackle the renewals ahead of time, prepare for such conversations, and maintain clean records for our contract management practices. ### 10. Great SaaS Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Technical Buyer, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Zylo?** Zylo allows for a singular interface to pull in all of our spend data for software. I can get notifications when new software is expensed, which allows me to keep a tight grip on software spend. Workflows allow us to clean up our users to make sure we aren't paying for licenses for users that no longer need them. **What do you dislike about Zylo?** Data filtering can sometimes be hard to use, but it's easy to download reports and manipulate the CSV. Also, I wish there was just a bit more customization with the way that workflow emails are sent out. Some users thing the emails are a phishing attempt, so my responses are sometimes limited. **What problems is Zylo solving and how is that benefiting you?** Zylo helps us see all of the software that is being purchased, whether through AP or expense. It's familiar with software apps, so it groups them together by apps and vendors. It helps identify opportunities for consolidation. Zylo also notifies us when contracts are up for renewal so we can begin working with vendors well in advance to the renewal date. ## Zylo Discussions - [How do you use Zylo?](https://www.g2.com/discussions/how-do-you-use-zylo) - 1 comment - [View Zylo pricing details and edition comparison](https://www.g2.com/products/zylo/reviews/zylo-review-7051589?section=pricing&secure%5Bexpires_at%5D=2026-07-18+15%3A46%3A23+-0500&secure%5Bsession_id%5D=8226259a-abb6-4ce4-a7fb-2dcaa7f2cb6b&secure%5Btoken%5D=8ff172e3919e5c2c497210550cd55d7f733e431ca5d11ff7d824807d71b7588d&format=llm_user) ## Zylo Integrations - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Zylo Features **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Zylo Alternatives - [Productiv](https://www.g2.com/products/productiv/reviews) - 4.6/5.0 (73 reviews) - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (481 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (316 reviews)