--- title: Zuora Reviews meta_title: 'Zuora Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how Zuora works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 311 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Zuora Reviews **Vendor:** Zuora **Category:** [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 311 ## About Zuora Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways. ## Zuora Pros & Cons **What users like:** - Users find Zuora to be **exceptionally user-friendly** , appreciating its clear UI and easy customization for invoices. (15 reviews) - Users appreciate the **flexibility and automation** of Zuora, making subscription billing efficient and scalable for their needs. (10 reviews) - Users value the **flexible subscription management** offered by Zuora, enabling seamless customization and automation of billing processes. (7 reviews) - Users value the **automation features** of Zuora, enhancing efficiency and simplifying complex pricing and billing processes. (6 reviews) - Users appreciate the **enhanced efficiency** of Zuora, benefiting from automated processes and flexible pricing models. (6 reviews) - Users value the **seamless integrations** of Zuora, enhancing efficiency through robust connections with platforms like Salesforce. (6 reviews) - Reporting (6 reviews) - Time-saving (6 reviews) - Users value the **easy integrations** with Salesforce, enhancing their subscription management and overall business efficiency. (5 reviews) - Users appreciate the **efficiency improvements** of Zuora, enabling easy operations and timely completion of tasks. (5 reviews) **What users dislike:** - Users find Zuora's **difficult learning curve** and complex interface to be overwhelming, especially without technical expertise. (7 reviews) - Users find the **learning difficulty** of Zuora overwhelming, especially for those unfamiliar with complex SaaS systems. (6 reviews) - Users find the **steep learning curve** of Zuora challenging, particularly for those new to complex SaaS systems. (5 reviews) - Users find Zuora's **complex features** overwhelming, resulting in a steep learning curve and time-consuming setup. (4 reviews) - Users find the **complexity** of Zuora challenging at first, often requiring time to learn and adapt effectively. (4 reviews) - Complex Processes (4 reviews) - Users experience **integration issues** with Zuora, leading to delays and complications with custom billing systems and backend processes. (4 reviews) - Users experience **poor customer support** due to slow ticket responses and difficulty with software integrations. (4 reviews) - Steep Learning Curve (4 reviews) - Users face **access limitations** with Zuora, particularly regarding integration and visibility into payment details. (3 reviews) ## Zuora Reviews ### 1. Order Management Lead **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** One reason I like Zuora is that the subscriptions are easily managed through amendments. The Zuora community also provides great resources for any type of information I may need. **What do you dislike about Zuora?** Having to file a ticket for every concern is counterproductive as often times I need the information rather quickly to resolve customer issues. **What problems is Zuora solving and how is that benefiting you?** We are using it for subscription management. ### 2. Billing review **Rating:** 4.0/5.0 stars **Reviewed by:** Edily V. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Great system for to resolve billing issues. **What do you dislike about Zuora?** The system has potential, however it is not "user friendly" **What problems is Zuora solving and how is that benefiting you?** Invoicing errors billing discrepancy ### 3. Zuora Billing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Reporting is easy and super user-friendly. Zuora is perfect for any subscription business. The product is ever-evolving too. **What do you dislike about Zuora?** Unable to make line item payments, and order modifications should be able to be future dated on demand. This is already accommodated for, so big plus. **Recommendations to others considering Zuora:** Check it out! **What problems is Zuora solving and how is that benefiting you?** Revenue Recognition, Credit Memos, Subscription Management ### 4. A Platform build for subscription business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** 'The Zuora platform is purpose build for subscription business. Make it very easy to start and grow the business. **What do you dislike about Zuora?** Need more capabilities to cater to advanced and complex enterprise subscription business model. **What problems is Zuora solving and how is that benefiting you?** We use Zuora for subscription billing. The platform make it much easier and faster to get the business off the ground and up running ### 5. really informative **Rating:** 4.5/5.0 stars **Reviewed by:** denecia m. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** new billing roll outs/automated features/subscription **What do you dislike about Zuora?** manual processes /having to created amendments **What problems is Zuora solving and how is that benefiting you?** order managemnt and subscription billing, new automations ### 6. Zoura Conference **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Sale Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Ease of use to help manage subscriptions **What do you dislike about Zuora?** Nothing really. A lot of good features. **What problems is Zuora solving and how is that benefiting you?** Maintaining engagement with customers ### 7. Zuora Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I've been impressed by the amout of support Zuora makes available to its customers. **What do you dislike about Zuora?** There are many features that are not available out of the box and must be custom developed. **What problems is Zuora solving and how is that benefiting you?** We are using Zuora to assist with reducing the manual effort to bill customers and have bee able to make our operations more efficient. ### 8. Zuora User experiance **Rating:** 4.5/5.0 stars **Reviewed by:** Alpana M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Zuora Calculate the Subscriotion Usages Automatic **What do you dislike about Zuora?** Zuora Amandment process not track able fromUI **What problems is Zuora solving and how is that benefiting you?** Subscription billling and usages ### 9. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** It's simple and easy to use. You don't need to know accounting to understand it. **What do you dislike about Zuora?** Can not put complex query in Data Source. You can use Reports for more complex query, but it's as easy to use. **What problems is Zuora solving and how is that benefiting you?** I am an integration developer. I like the reference documentation provided for API. It's easy to understand. ### 10. New User learning RevPro **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I like the ability to easily pickup RevPro reports and the ease of use. **What do you dislike about Zuora?** Some of the features/ reports I usually look at are burried deep in menus and not so intuitive to find. **What problems is Zuora solving and how is that benefiting you?** We are using RevPro to run our business and track our revenue. RevPro helps us with SSP and allocation. ### 11. Using Zuora for billing purposes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I like that there are quite a bunch of things that can be automated and integrated with other systems. It is quite easy to use after you understand the logic **What do you dislike about Zuora?** It can be slow sometimes especially when created bill runs. It also has some limitations. **What problems is Zuora solving and how is that benefiting you?** We use it for billing purposes, cash collections ### 12. Truly industry leading subscription billing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Zuora has a best in class subscription billing and management tool with a very intuitive and easy to use user interface. I am also very impressed with API options to push/retrieve data out of Zuora. **What do you dislike about Zuora?** We like the features we are currently using in Zuora. **What problems is Zuora solving and how is that benefiting you?** Subscription billing Automatic payment processing ### 13. Clean and Crisp - Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I really love the ease of use and user experience. **What do you dislike about Zuora?** No clear ETA of product roadmap enhancements. **Recommendations to others considering Zuora:** The client services group is great to work with! I would recommend asking for product demonstrations early on in the process. **What problems is Zuora solving and how is that benefiting you?** Facilitated access our B2B customers to go in and self-serve their accounts. ### 14. Ease of Use and Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** We just recently implemented Zuora. With an accelerated implementation strategy, we were able to partner with them and get it up and running with minimal interruption to the fiedl **What do you dislike about Zuora?** Need the ability to have more than one AR GL to interface with different types of AR **What problems is Zuora solving and how is that benefiting you?** Linking with salesforce - ### 15. Quick Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** There is not much time required to complete the Zuora integration (generally with in 2 weeks)! **What do you dislike about Zuora?** Would love to see more documentation and screenshots that explain the set up required for a Zuora integration **Recommendations to others considering Zuora:** Faster implementation time **What problems is Zuora solving and how is that benefiting you?** Zuora is a great partner (SP) for us at Amazon Pay. ### 16. Easy to use Subscription Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I like the integration between Salesforce and Zuora so our sales teams can sell, upgrade and renew all of our customers. **What do you dislike about Zuora?** Some of the Core Zuora features aren't always immediatly available right away in Zuora CPQ. **What problems is Zuora solving and how is that benefiting you?** Streamlining the sales process and simplifications with sales options. ### 17. Zuora **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Exceptional customer support, very responsive and customer focused **What do you dislike about Zuora?** API transition to REST generates significant additional work for long time customers without a corresponding improvement in functionality. In some cases features are lacking. **What problems is Zuora solving and how is that benefiting you?** Transforming business model from hardware focused to subscription software model ### 18. Great for standard subscriptions, billing and revenue management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** API Integrations. Low touch system that doesn't need to be managed by developers. Easy to use product catalog **What do you dislike about Zuora?** More complex subscription scenarios require customized code **Recommendations to others considering Zuora:** deploy orders **What problems is Zuora solving and how is that benefiting you?** The biggest benefit so far is the time to close accounting periods has drastically decreased ### 19. CyberSource + Zuora **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** The integration between CyberSource and Zuora is fantastic! I also love the CyberSource Account Updater Service with Zuora. **What do you dislike about Zuora?** The integration from Zuora and CyberSource's Decision Manager. Once they complete this integration its going to be amazing. **What problems is Zuora solving and how is that benefiting you?** Generating more stickiness with my clients ### 20. large volume subscription **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I really like the flexible, future product orientation **What do you dislike about Zuora?** too much is an add on, no data audit/direct data push capability **Recommendations to others considering Zuora:** ensure you get a demo and sit with a Zuora expert, utilize the community **What problems is Zuora solving and how is that benefiting you?** B2B billing, self care with Sales Force ### 21. Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I really like that there's a lot of flexibility via APIs **What do you dislike about Zuora?** The amount of time to finalize requirements and get a better understanding of offerings. **Recommendations to others considering Zuora:** Request a detailed implementation plan and complete explanation of all add-ons. **What problems is Zuora solving and how is that benefiting you?** Self service for activation/deactivation ### 22. A lot of data, but hard to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** The ability to bill our customers automatically **What do you dislike about Zuora?** there is a lot of data in Zuora about our customers that I would like to access but it is not always easy to do so. **What problems is Zuora solving and how is that benefiting you?** billing preview has helped us predict mrr ### 23. RevPro 3.0 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Currently using RevPro 3.0 & impressed with the recast capabilities & the inbuilt algorithms **What do you dislike about Zuora?** Zuora Prof Services is pricey & the bill adds up as we span over several quarters **What problems is Zuora solving and how is that benefiting you?** Compliance with 605 & 606 & integrated management reporting ### 24. Awesome integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Ability to do subscription at ease. sandbox and a lot more features. Zuora connect is easy to use **What do you dislike about Zuora?** sign up process is a bit more difficult. **Recommendations to others considering Zuora:** Definately one of the best softwares to use **What problems is Zuora solving and how is that benefiting you?** getting subscriptions in with ease ### 25. New to Zuora **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Still new to the product, but the idea is a good one for SaaS businesses. **What do you dislike about Zuora?** Still new to the product, but there seems to be a number of kinks to work out. **What problems is Zuora solving and how is that benefiting you?** Order to Cash for our SaaS business. ### 26. Integrity of numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Zuora has added integrity to our numbers. We were deep in spreadsheets that allowed for too many errors and risk of errors. **What do you dislike about Zuora?** The reporting. But hopeful for some upgrades that will make things smoother. **What problems is Zuora solving and how is that benefiting you?** Billing and Rev Rec ### 27. amazing application with great UI and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** their user intelligence and reporting functionality is phenomenal **What do you dislike about Zuora?** None so far since whatever application we have used is amazing **Recommendations to others considering Zuora:** Go for it **What problems is Zuora solving and how is that benefiting you?** Subscription based usage has become very easy to account for. finding the subscription management very simple ### 28. Perfect SaaS Billing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Ease of using the portal Number of Custom fields available for all business need. **What do you dislike about Zuora?** Limitations of reporting structures. Limitation of subscription records per account. **Recommendations to others considering Zuora:** Define Product Catalog keeping your future busines needs in mind. **What problems is Zuora solving and how is that benefiting you?** Invoicing our dealers ### 29. One stop Revenue Management solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Zuora Revpro is one stop revenue manqagement solution that will handle the revenue allocations and with user friendly UI **What do you dislike about Zuora?** The UI is bit slow and i hope the new UI has better performance **What problems is Zuora solving and how is that benefiting you?** Revenue allocations, Revenue management ### 30. RevPro for606 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Thats the only solution out there which works best with 606. There were lot of functionality around waterfall and rollforward. **What do you dislike about Zuora?** Current manual connectibity with Zuora but seems its gonna be more robost with Order **What problems is Zuora solving and how is that benefiting you?** 606 ### 31. Good integration points **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Super complete api, been working with the soap and looking forward to working with rest. **What do you dislike about Zuora?** Not a lot, the soap api docs are old, looks to be better in the rest api world. **What problems is Zuora solving and how is that benefiting you?** Subscription/Invoice/Payment management. ### 32. Revenue Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** The partnership with RevPro and the implementation team. **What do you dislike about Zuora?** our partnership with RevPro has been fantasic. However, there are many clicks needed to navigate through the system. **What problems is Zuora solving and how is that benefiting you?** Assistance with ASC 606 implentation and multiple element arrangements. ### 33. Reviewing Zuora CPQ/integration to SF **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Flexibility with objects. New to Zuora but platform seems pretty easy to learn. **What do you dislike about Zuora?** Would like to learn more about the orders functionality - so not a dislike just an unknown **What problems is Zuora solving and how is that benefiting you?** Subscription quoting / SaaS billing ### 34. Zuora Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Love the fast response time during our critical business planning and development stages **What do you dislike about Zuora?** Nothing at all. Everything has been great. **What problems is Zuora solving and how is that benefiting you?** Automating billing and account management for our pilot program - prepping for launch ### 35. Powerful but Complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Zuora?** Chances are, Zuora can do what you're wanting to get done in regards to subscription management and billing. **What do you dislike about Zuora?** It's complicated to set up and if you don't get it set up right from the beginning it can be difficult to come back from. **What problems is Zuora solving and how is that benefiting you?** We use Zuora to track our product subscriptions as well as keep track of payment info. ### 36. Useful tool for subscription management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** subscription management, revenue recognition **What do you dislike about Zuora?** the standard reports do not work. we have to use Excel to post process. Zuora should look into fixing the bookings and MRR reports. **Recommendations to others considering Zuora:** better reporting **What problems is Zuora solving and how is that benefiting you?** self-serv subscriptions ### 37. Seems like a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Ability to have more flexibility for our pricing and packaging. **What do you dislike about Zuora?** It is expensive. I don't really have anything else to add here. **What problems is Zuora solving and how is that benefiting you?** Unlock the ability to experiment with pricing and packaging. ### 38. VP, corporate controller **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** The automation of the revenue allocation process. **What do you dislike about Zuora?** I would like more of the material right functionality to be in RevPro **What problems is Zuora solving and how is that benefiting you?** Bringing in data through the TL layer has been challenging ### 39. revpro asc606 implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** customer focus of the implementation team and their listening skills. **What do you dislike about Zuora?** publicallly available documentation need improvement **Recommendations to others considering Zuora:** policy definition and upstream data issues are key to success **What problems is Zuora solving and how is that benefiting you?** asc606 implementation in telco sector ### 40. implemented and running **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** ease of use - ease of learning processes **What do you dislike about Zuora?** support is difficult to work with and quick to assume you don't know what you're talking about **What problems is Zuora solving and how is that benefiting you?** transformation from enterprise to suscription ### 41. Adaptive to Customer Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** I've always appreciated how well Zuora responds to the needs of the customer in the product features. **What do you dislike about Zuora?** Quality of Tech Support can vary with solution resolution. **What problems is Zuora solving and how is that benefiting you?** Billing System Consolidations ### 42. Great informatitive sales team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** The team is very clear about the product capabilities and features. **What do you dislike about Zuora?** The cost of the service is opaque. Difficult to understand the cost and time to implement. **What problems is Zuora solving and how is that benefiting you?** Subscription billing ### 43. Zuora **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** The team and the support we receive from all of the folks involved **What do you dislike about Zuora?** too new to know what we dislike - great experience so far **What problems is Zuora solving and how is that benefiting you?** payments, subscriptions ### 44. Good for standard recurring transactions **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** User interface is good and ability to access anywhere **What do you dislike about Zuora?** Trying to customize anything or the data reporting **Recommendations to others considering Zuora:** Spend extra time planning before implementing **What problems is Zuora solving and how is that benefiting you?** Billing and revenue recognition ### 45. Zuora Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** the ability that you have with Zuora and plug and play for integration solutions. **What do you dislike about Zuora?** more capabilities with existing partners. **What problems is Zuora solving and how is that benefiting you?** tracking of customer data and recurring reveneue generation ### 46. New user **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** What I know about the company from this conference! **What do you dislike about Zuora?** We haven't yet gone live. Ask me again in a year. **What problems is Zuora solving and how is that benefiting you?** replace our legacy ordering and billing system ### 47. Zuora review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Ease of use Great support, willing to help through the entire process. **What do you dislike about Zuora?** Would like a little more control of the custom reports **What problems is Zuora solving and how is that benefiting you?** Our billing and collecting. ### 48. Zuora **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Zuora?** Workflow is great. Looking forward to exploring other features. **What do you dislike about Zuora?** No printing vendors. Would like off the shelf mailing of invoice capability. **What problems is Zuora solving and how is that benefiting you?** Mediation for Usage Records ### 49. Great business software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** A really great tool to mamange subscription based busiuness services like selling, pricing etc **What do you dislike about Zuora?** Way more ways to manage product catalog than required **What problems is Zuora solving and how is that benefiting you?** Pricing strategies ### 50. Need more functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Zuora?** Automation of recurring subscription revenue recognition **What do you dislike about Zuora?** Limits to fields I can override or update **What problems is Zuora solving and how is that benefiting you?** Automated revenue recognition on subscription sales - no more excel spreadsheets ## Zuora Discussions - [Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?](https://www.g2.com/discussions/do-you-operate-in-india) - 1 comment, 1 upvote - [View Zuora pricing details and edition comparison](https://www.g2.com/products/zuora-zuora/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+22%3A14%3A36+-0500&secure%5Bsession_id%5D=e5209aaf-0bda-4ca0-bb91-e595759cbb97&secure%5Btoken%5D=85ef47562eafb5c9cf46c8cb0f273ab19f5c158e2fc089ec33af752cc85f03c7&format=llm_user) ## Zuora Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) ## Zuora Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling **Customer Requirements** - Quoting - Configuration - Pricing **Bill Generation** - Templates - Digital Billing - Recurring Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Reporting** - Status - Customer Credit - History **Data Management** - Updating - Data cleansing - Integration **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting **Payment failure - Failed Payment Recovery** - Failed payment prevention - Failure Detection - Instant Notifications - Automated Retry - Failure Categorization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering **Contracts** - Creation - Negotiation - Execution **Bill Processing** - Consolidation - Batch Invoicing - Management **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles **Integrations** - Accounting - ERP - CPM **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing **Customer Communication - Failed Payment Recovery** - Email/SMS Alerts - Customizable Messaging - In-app Support **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation **Revenue** - Invoicing - Matching - Recognition **Integration** - Accounting - Payments - ERP **Pricing** - Standard Price - Discounts - Optimization **Transactions** - Credits - Invoices - Payments **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management **Advance payment method update - Failed Payment Recovery** - Card Expiry - Card Account Updater - Secure Payment Gateway **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types **Workflows** - Approvals - Reconciliation **Integration - Usage-based billing Software** - Accounting - Payments - ERP **Failed payment analytics - Failed Payment Recovery** - Insight and trends - AI-driven reporting - Real-Time Tracking **Agentic AI - Billing** - Autonomous Task Execution **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top Zuora Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (959 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (816 reviews)