G2

Laxman S.

Information Technology Analyst

Small-Business (50 or fewer emp.)

10/8/2026

"Secure, Seamless Zero Trust Remote Access with Zscaler Private Access (ZPA)"

4.5/5

What do you like best about Zscaler Private Access?

What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience. Review collected by and hosted on G2.com.

What problems is Zscaler Private Access solving and how is that benefiting you?

Zscaler Private Access (ZPA) solves the challenges of traditional VPN connectivity by providing secure and seamless access to internal company applications. It allows employees to work remotely without compromising security. Its Zero Trust approach helps prevent unauthorized access and reduces security risks. From an IT support perspective, it simplifies remote access management, reduces VPN-related issues Review collected by and hosted on G2.com.