G2

Soni B.

Senior Project Engineer

Mid-Market (51-1000 emp.)

9/3/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"User-Friendly UI, Reliable Performance, and Strong Integrations"

4.5/5

Describe the project or task Zscaler Internet Access helped with:

Zscaler Internet Access provides a comprehensive solution for secure internet access, offering centralized security policies, seamless integrations, and reliable performance. It enhances user experience by simplifying security administration and improving connectivity. The platform's AI-driven capabilities further bolster threat detection and protection, making it a valuable asset for modern enterprises. Review collected by and hosted on G2.com.

What do you like best about Zscaler Internet Access?

I like best about Zscaler Internet Access is its user-friendly UI and easy policy management, which makes security administration simple and efficient. Its strong integrations with existing enterprise tools and identity platforms help streamline our workflow. the performance is reliable with fast, secure internet access and consistent connectivity. It provides good ROI by reducing security risks and simplifying infrastructure management. The onboarding process and support are helpful, with clear documentation and guidance. Its AI-driven security and intelligence capabilities also help identify threats and improve overall visibility and protection. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

The UI can sometimes feel complex when configuring advanced policies, and integrations may require additional setup and troubleshooting. Performance can occasionally depend on network conditions. pricing can be a consideration for larger deployments, and onboarding may take some time for new users. Support is generally helpful, but response times can vary. Some AI and advanced security features may also require additional configuration to get the best value. Review collected by and hosted on G2.com.

Recommendations to others considering Zscaler Internet Access:

To enhance user experience, consider simplifying the UI for advanced policy configurations and providing more intuitive integration guides. Offering flexible pricing models could benefit larger deployments. Improving response times for support and providing more detailed AI configuration guides could also enhance overall satisfaction. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access helps solve key business challenges around secure and reliable internet access, remote connectivity, and protecting users from online threats. It provides centralized security policies, improves visibility into internet traffic, and reduces the need for traditional network security infrastructure. This helps our teams work securely from different locations while improving productivity, reducing security risks, and simplifying overall IT management. Review collected by and hosted on G2.com.