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Christine B.
CB
Financial Analyst
Enterprise (> 1000 emp.)
"My experience with ZoomShift"
What do you like best about ZoomShift?

We use ZoomShift throughout the organization, organizing employee schedules, night shifts, overtime, and breaks. It is a very versatile and functional software, it is quick to create schedules and we can use it from our phones. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

We honestly needed software that would allow us to eliminate the clutter we had in working hours and we found ZoomShift to be perfect, there is no question about this product. Review collected by and hosted on G2.com.

ZoomShift Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

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ZoomShift Reviews (39)

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Reviews

ZoomShift Reviews (40)

View 1 Video Reviews
4.8
40 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, which simplifies scheduling and enhances team communication. Many appreciate the responsive customer support that aids in quick problem resolution. However, some users note a common limitation regarding the lack of advanced features compared to pricier alternatives.

Pros & Cons

Generated from real user reviews
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Cindy M.
CM
Employer of record
Small-Business (50 or fewer emp.)
"Super helpful, Simplified 24/7 Care Scheduling, Needs human for chat help."
What do you like best about ZoomShift?

I find ZoomShift very helpful in managing the complex task of scheduling caregivers around the clock. The software's ability to assign titles, positions, and locations has been extremely beneficial in organizing our CLS hours and health and safety coverage, making scheduling a no-brainer. Also, the company's responsive support made the initial setup process smooth, and the software has greatly simplified my scheduling tasks. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

I find it frustrating that I can't access chat support from a real person. While some AI chatbots are decent, they often don't offer much more than what you would find in a typical FAQ section. When I seek out chat help, it's usually because my issue is a bit more complicated and requires human understanding. Review collected by and hosted on G2.com.

Vignesh P.
VP
Application Development Team Lead
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Top-Notch Support"
What do you like best about ZoomShift?

The best things about the ZoomShift application include its ease of use and intuitive interface, robust mobile app for staff, and excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The worst aspects often revolve around a lack of advanced features found in more expensive enterprise solutions and some minor user interface clunkiness. Review collected by and hosted on G2.com.

Steven M.
SM
"Efficient Staff Scheduling with Easy Setup"
What do you like best about ZoomShift?

I like the ability to manipulate the scheduling on the website, and the fact that every staff member has an app to fully manage their work schedule. The drag-and-drop feature makes it easy to change shifts between staff members. It's a great solution to our previous paper-based exercise, saving us a considerable amount of time. It's also easy to set up, and offers great value for money by allowing us to change the number of staff running at any one time, which helps save costs. I would definitely recommend ZoomShift to others, as I've already done. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

We'd like to have better integration between ZoomShift and our payroll system, we use the Payroll report for payments but find the csv file mangement slower than a manual entry - not entirely a ZoomShift issue. Review collected by and hosted on G2.com.

Catherine N.
CN
HR and Administration Officer
Mid-Market (51-1000 emp.)
"Reliable Platform for Attendance and Payroll Management"
What do you like best about ZoomShift?

Actually, Zoomshift is a good platform that I would recommend to any company. It consistently delivers on time, provides payroll reports, and has helped us track our employees' attendance effectively. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Sometimes, it carries over several hours of overtime, especially when someone works the night shift. This results in a lot of manual work for us, as we have to make edits in payroll. Review collected by and hosted on G2.com.

Molly M.
MM
"Effortless Time Management Made Easy"
What do you like best about ZoomShift?

I use ZoomShift for clocking in and out and managing timesheets. I appreciate its ease of use, which makes it simple for employees to figure out how to clock in and out. It also makes fixing employee time shift mistakes straightforward. The setup was easy, which was a big plus for my team. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

There is nothing that I dislike Review collected by and hosted on G2.com.

Anne L.
AL
HR Manager
Mid-Market (51-1000 emp.)
"Simple and functional"
What do you like best about ZoomShift?

Zoomshift allows us to create, adjust, and keep a staff schedule that is changing daily. It notifies employees when changes happen and we are able to customize the schedule to exactly how we need it. It's an absolutely PERFECT fit for what we need for our seasonal business. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

It would be absolutely amazing if it integrated with our payroll, but this doesn't compromise its effectiveness for us. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Mid-Market (51-1000 emp.)
"Helpful Overtime Alerts, But Room for Improvement"
What do you like best about ZoomShift?

The scheduling, reports, overtime alerts and double booking alerts are useful features. And the customer support is super helpful and fast. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

It would be an improvement if overtime being rounded to 30 minutes or an hour rather than tracked by the minute. Review collected by and hosted on G2.com.

Bobby S.
BS
Owner and Operator
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use"
What do you like best about ZoomShift?

The ease to use it. I can find everything I need and do not have to search Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

Nothing at this point, it covers everything that I need for my business. Review collected by and hosted on G2.com.

Alex M.
AM
Operations Manager
Small-Business (50 or fewer emp.)
"Great Experience"
What do you like best about ZoomShift?

It is so easy to process payroll and keep track PTO. I've brought the program to my new company after using it at my previous company. The clock in station for the team is also really simple. I use it nearly daily. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

There isn't much I dislike. The support staff is helpful whenever there is a small glitch. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market (51-1000 emp.)
"Best App for Shift Management and Automated Notifications"
What do you like best about ZoomShift?

best application for shift swaps and shift managements. the most important feature is automated emails SMS and notifications for shift remainders schedule updates timesheet and team communications. Review collected by and hosted on G2.com.

What do you dislike about ZoomShift?

The most important issue is frequently having login problems and slow load times means it can be lacks offline access also. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

20%

ZoomShift Features
Reporting
Labor Forecasting
Shift Scheduling
Time & Attendance Tracking
Performance
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ZoomShift
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