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Vansh S.
VS
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Zoom review by Vansh"
Zoom Workplace

Zoom Workplace Reviews & Product Details

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Pricing provided by Zoom Workplace.

Basic

Free
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Zoom Workplace Integrations

(115)
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Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
AI Companion for Zoom Team Chat
Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
Play Zoom Workplace Video
AI Companion for Zoom Team Chat Collaborate smarter with Zoom Team Chat, your feature-rich, AI-first chat solution available with your paid Zoom license at no additional cost.
AI Avatars helping Scale Information
You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Play Zoom Workplace Video
AI Avatars helping Scale Information You can now scale the knowledge from meetings, trainings, webinars or anything else you like with the use of AI....and even create an AI generated video by simply uploading a script.
Welcome to Zoom Spaces
Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Play Zoom Workplace Video
Welcome to Zoom Spaces Move seamlessly from home to on-the-go to the office with Zoom Spaces, a full suite of flexible work solutions that drive collaboration and inclusivity and make the most of in-person time for the hybrid workforce.
Zoom Phone inside Microsoft Teams
This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Play Zoom Workplace Video
Zoom Phone inside Microsoft Teams This demo shows advanced call handling, AI features like call summaries, and seamless mid-call transfer capabilities—all within the Zoom for Microsoft Teams app.
Zoom Virtual Agent Concierge
Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
Play Zoom Workplace Video
Zoom Virtual Agent Concierge Discover how Zoom’s Virtual Agent acts as your business’s 24/7 concierge. It automates everyday tasks like booking appointments, checking availability, and routing calls—so every customer gets help, fast.
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Zoom Workplace Reviews (55,363)

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Reviews

Zoom Workplace Reviews (55,363)

View 74 Video Reviews
4.5
55,364 reviews

Pros & Cons

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Yatra P.
YP
omni associate
Retail
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Unmatched Quality and Versatility Across All Devices"
What do you like best about Zoom Workplace?

I started using Zoom Workplace from covid time and i am still using it. It is very easy to use and it can be used anywhere. Zoom Workplace video and audio quality is unmatched. Even in larger meetings the quality stays same. I love this app as it consists everything that one requires (chats/screensharing/meetings/calendar/ Ai summaries). The best thing about Zoom workplace is that it works across all devices from phones to computers. I also really appreciate the customer service as they act on problems really fast. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Honestly, there is not much to dislike about Zoom Workplace. There was a time when i used to use Zoom everyday and it worked really well all the days. Review collected by and hosted on G2.com.

Clyde  A.
CA
Online English Teacher
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly Platform for Online Teaching"
What do you like best about Zoom Workplace?

As an online Teacher working across multiple schools, Zoom Workplace has been reliable and easy to use. Scheduling lessons, hosting live classes, and managing multiple student groups is straightforward. Features such as screen and video capture, screen sharing, collaborative whiteboards, and breakout rooms support interactive teaching and reduce the need for repeated explanations. Recording lessons allows students to review materials independently, which helps reduce follow ups and improves lesson outcomes. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Some collaboration features, such as persistent group chats and shared file spaces, are less robust than dedicated classroom platforms. Notifications can occasionally become overwhelming when managing multiple classes, but this does not disrup core teaching workflows. Review collected by and hosted on G2.com.

Arpit S.
AS
Insurance Advisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"“Consistently great video quality and collaboration with Zoom.”"
What do you like best about Zoom Workplace?

The best thing about zoom according to me would definitely include it being very easy to use joining meetings, sharing screens, scheduling meetings, be it anything it requires very minimal effort.

Other than this, a lot of times I have noticed that even if I don’t have a strong internet connection still the video and audio quality stays very much consistent. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have noticed battery drainage issue while using Zoom on my laptop a lot and I have also heard some security issues regarding Zoom from my colleagues which made me think twice before using Zoom. Review collected by and hosted on G2.com.

Moustafa Medhat A.
MA
System Engineer
Enterprise (> 1000 emp.)
"Great Transcription and Browser Access, But Updates Can Interrupt Meetings"
What do you like best about Zoom Workplace?

Zoom Workplace is my go-to platform for meeting with my supervisor and running online classes. I find the transcription tool especially valuable, as it allows me to catch up on anything I might have missed during a meeting by reading the transcript. Another feature I enjoy is the ability to join sessions directly from my browser, which gives me access to all the same functions and features as the desktop app. Inviting others to my meetings is also very straightforward, just a single click is needed. Additionally, I appreciate being able to disconnect my audio at any time, which comes in handy on occasion. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The desktop app tends to update frequently, and I find it frustrating when it decides to update right as I’m about to join a meeting. My PC also becomes noticeably slow whenever I open Zoom. Additionally, I’m not a fan of having to manually share the audio from a specific page every time I share my screen; I wish this process were automatic. Review collected by and hosted on G2.com.

Timothy S.
TS
Special Processing Unit
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Team Collaboration and Effortless Communication"
What do you like best about Zoom Workplace?

I really enjoy using Zoom workplace and I love how it integrates and easy communication method for my team to use! It helps us get way more work done because we don't physically need to be with one another to have a meeting. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good. Review collected by and hosted on G2.com.

PK
IT Engineer
Enterprise (> 1000 emp.)
"Effortless Collaboration and Smart AI Features Make Workflows Smoother"
What do you like best about Zoom Workplace?

What I appreciate most about Zoom Workplace is the ease it brings to collaboration. The interface is straightforward, meetings proceed without issues, and all the tools I need—from chat to file sharing—are conveniently located in one place. I also value the AI features, such as meeting summaries and action items, which help save time and ensure everyone stays on the same page. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

At times, Zoom Workplace can seem a bit overwhelming because of the sheer number of features included, and it does take some time to figure out where everything is located. Additionally, getting used to managing meeting settings and notifications can be somewhat challenging in the beginning. Review collected by and hosted on G2.com.

subhash r.
SR
Network Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Reliable, Easy-to-Use Platform with Excellent Audio and Video Quality"
What do you like best about Zoom Workplace?

Zoom Workplace is the best easiest easy to use and reliability product for perform to delivers best audio and video quality on basis of internet then you can crete a meeting for day to day and one to one or one to all. and you can share your screen and video recording and good communication about all join members.it is secure to use. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There are more useful product but there are some drowbacks of this product is that is the product used all the sectors and used advanced features and admin setting but when new user are not easily used to this. when we used large meeting that used many conjume max memory and major is internet because internet is the key point of this without this we do not crete and join meetings. Review collected by and hosted on G2.com.

Nilesh P.
NP
senior 3d artist
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Reliable and Easy Meetings, but Lacks Standout Features"
What do you like best about Zoom Workplace?

Zoom proves to be a dependable choice for everyday meetings, offering stable video and audio quality even when the internet connection is just average. Joining calls is effortless, and screen sharing works quickly. Since most clients already use Zoom, compatibility issues are uncommon. Overall, it handles the essential tasks effectively without requiring much setup. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Beyond its meeting capabilities, the “Workplace” features seem underdeveloped. The chat, document, and collaboration tools do not match the speed or refinement of Slack or Teams. As more features are added, the user interface becomes increasingly cluttered, and the cost for teams escalates rapidly without offering a noticeable boost in productivity. Overall, it’s a solid option, but it doesn’t stand out as particularly inspiring. Review collected by and hosted on G2.com.

Prapul G.
PG
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined Studying with Robust Collaboration Features"
What do you like best about Zoom Workplace?

I like how Zoom Workplace brings everything together in one place, integrating meetings, chats, files, and schedules into a single workflow, which saves time and reduces confusion. The AI Companion is another strong point, helping with summaries, notes, and follow-ups, making meetings and lectures more productive without extra effort. I also appreciate its ease of use and reliability, allowing me to jump into meetings, collaborate quickly, and stay focused without technical distractions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace is very useful, a few areas could be improved. Some features, especially the newer integrated tools, can feel overwhelming at first and take time to learn. The AI Companion, although helpful, may not always capture context perfectly and sometimes needs manual review. Collaboration tools like document editing are still more basic compared to dedicated platforms. Additionally, performance can occasionally depend on internet quality, which affects meetings. Improving customization, simplifying the interface for new users, and enhancing offline or low-bandwidth functionality would make Zoom Workplace even more effective. Review collected by and hosted on G2.com.

Tehreem G.
TG
ESL volunteer instructor
Small-Business (50 or fewer emp.)
"Effortless Collaboration and Reliable Performance Every Time"
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how reliable and easy it is to use, even for long or back-to-back meetings. The audio and video quality stay consistent, and features like screen sharing, breakout rooms, chat, and recording are well integrated without feeling overwhelming. It works smoothly across devices and doesn’t require a steep learning curve, which makes collaboration fast and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

One downside of Zoom Workplace is that some useful features are locked behind higher-tier plans, which can be limiting for individuals or small teams. The desktop app can also feel a bit heavy at times, especially on older systems, and long sessions may occasionally impact performance. Additionally, managing notifications across meetings, chat, and email can sometimes feel cluttered. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoom Workplace.

Basic

Free

Pro

$15.99
1 host Per Month

Business

$21.99
Per Month
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Zoom Workplace Features
Group Live Chat
Audio Conferencing
Video Conferencing
Live Preview
Switch Presenter
Password Protection
Recording
In-Browser Application
Screen Sharing
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Zoom Workplace