What I like most about Zoom Phone is how easy it makes it to manage work calls in one place. I can stay connected with colleagues and clients without relying solely on a traditional phone system. The call quality is consistently good, and everyday features like call forwarding and voicemail are genuinely helpful for my daily workflow. Overall, it’s a solid option for keeping teams connected, especially when people are working from different locations. Review collected by and hosted on G2.com.

One thing I dislike about Zoom Phone is that call quality can sometimes depend heavily on the internet connection. It can also take a bit of time to get familiar with all the features and settings. If you’re used to a regular phone system, the initial setup may feel a little confusing at first. Overall, it works well, but a simpler setup process and more consistent call quality would make it even better. Review collected by and hosted on G2.com.