We use Zoom Phone mainly for internal team calls, and it’s really convenient because everything is in one place. The call forwarding is great—if you’re not available, it automatically forwards to someone else, so no call gets missed. Voicemail and SMS also work smoothly, and I can check voicemails directly from the app without any hassle. Review collected by and hosted on G2.com.

The auto attendant setup was a bit confusing at first, and it took us some time to figure out how to configure it properly. Also, sometimes the call quality drops suddenly even on a good internet connection, which is a bit frustrating when you’re in the middle of an important internal discussion. Review collected by and hosted on G2.com.