G2

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

5/3/2026

Guest users or non-business users of the software, not included in G2 scores.

"Effortless Visibility and Easy Order Management with Zomato for Restaurants"

4.5/5

What do you like best about Zomato for Restaurants?

What I like most about Zomato for Restaurants is how easy it is to reach a large number of customers without much effort. It really helps increase visibility and brings in new orders regularly. I also find the platform simple to manage—updating menus, tracking orders, and checking customer reviews is quite smooth. The insights it provides about customer preferences are useful for improving service. Overall, it makes managing online orders much more convenient while helping grow the business. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

One thing I dislike about Zomato for Restaurants is the high commission charges, which can reduce overall profit margins, especially for small businesses. Sometimes, customer support response time can be slow when issues arise. Also, competition on the platform is quite high, so it can be difficult for new or smaller restaurants to stand out without spending more on promotions. Review collected by and hosted on G2.com.

What problems is Zomato for Restaurants solving and how is that benefiting you?

Zomato for Restaurants mainly helps with getting more customers and handling online orders easily. Instead of relying only on offline customers, it connects the restaurant to a much larger audience, which helps increase orders. It also makes things simpler by managing orders, menu updates, and customer feedback in one place. This saves a lot of time and makes daily operations smoother while helping the business grow steadily. Review collected by and hosted on G2.com.