Jorge A.
JA
CEO & CTO
Small-Business (50 or fewer emp.)
"Fast, User-Friendly Remote Support with Helpful “Acceso no asistido”"
5/5
What do you like best about Zoho Assist?

The “Acceso no asistido” feature is very helpful. It has allowed me to connect to another PC without any human intervention, and the installation process was very simple. The UI is very user-friendly, and the left-side toolbar includes several useful features that make it easy to navigate and get things done, one thing that I liked was the View feature, I was able to see several resolutions of the screen. Performance is great as well; everything felt very fast. I was able to provide support to my end user in a very smooth way, and the price is very acceptable and super accessible. Review collected by and hosted on G2.com.

What do you dislike about Zoho Assist?

To be honest, I’ve only used it a couple of times so far, and the main thing I can say is that the chat feature seems to be there for the end user only in name since it’s always grayed out and I realized that I was able to use it after some minutes after. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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