BJ

Brian J.

Communications Associate

Enterprise (\> 1000 emp.)

6/18/2025

"Amazing Intranet Platform!"

5/5

What do you like best about Zipline?

Updated 2026 - Zipline continues in all my previous points, while innovating and refining continually. They have a huge investment in AI which is necessary in the current business environment.

-Comprehensive organization for messages, resources, and more!

-Easily the allow the right access to the right people and audiences

-friendly UX, easy to navigate to what you need

-customizable pages to present information exactly how we want

-assessments and quizzes for keeping on top of product knowledge, visual presentations, and more.

-groups feature is great for associate engagement

-integration with several apps we use, such as for time clock.

-great customer support, quick resolution to any issues or quick changes needed.

-for most cases replaces the need for emailing stores, thus avoiding bypassing the complexity of email communications with large staffbases. Review collected by and hosted on G2.com.

What do you dislike about Zipline?

Updated 2026 - same feedback as before. I would add that some of the calenar functionality could be improved for more customizeable view.

-some elements of employee engagement are a bit tricky - for example, viewing comments and reactions to a message requires downloading an excel sheet to view separately, rather than in the Zipline platform.

-quizzes and assessments have basic logic but lack some more complex quiz configurations (advanced conditional formatting, allowing images in all portions of the quiz, switching the order of responses in a multiple choice) Review collected by and hosted on G2.com.

What problems is Zipline solving and how is that benefiting you?

Zipline is our one-stop shop for all store communications and a hub for all resources (or launchpad to any external resources like service tickets).

This platform allows all our associates to engage in daily communications and makes it so that we no longer require a manager to pass every piece of information to frontline associates. With Zipline, we can consolidate everything our teams need to know to operate an efficient and successful business. Review collected by and hosted on G2.com.

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Rating Updated (7/14/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 145 reviewers think of Zipline

4.8 out of 5 · Verified reviews from real users

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