G2

Aditya M.

Information Technology Operations Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

10/7/2026

"Practical Feedback Collection Without Extra Overhead"

4.5/5

What do you like best about Zigpoll?

I use Zigpoll to collect structured feedback from employees and internal stakeholders. It helps me avoid long email threads and unnecessary meetings, while still getting specific input that can be hard to draw out otherwise. Creating polls and surveys also makes it easier to build stakeholder buy-in for IT initiatives, such as service feedback, tooling decisions, onboarding, and responses to changes in infrastructure and processes. Review collected by and hosted on G2.com.

What do you dislike about Zigpoll?

The main limitation for me is that some reporting and customization options don’t go deep enough for larger IT operations programs. I’d also like to see more native integrations with common ITSM and collaboration platforms, so survey results can flow directly into existing operational workflows instead of requiring an extra step. Review collected by and hosted on G2.com.

What problems is Zigpoll solving and how is that benefiting you?

Zigpoll will help my team gather more useful feedback from users about our services and the recurring problems they encounter. It should make it easier to organize that information and prioritize issues based on votes, instead of responding to each user’s request individually. I expect to reduce the time we spend manually processing users’ claims and improve the efficiency of collecting the feedback we need for internal improvements. Review collected by and hosted on G2.com.