G2

Jay R.

CTO

Consumer Electronics

Mid-Market (51-1000 emp.)

1/28/2026

"Great Support and Smooth Salesforce Integrations"

5/5

What do you like best about ZigiOps?

Systems Integration Lead (we’re a mid-sized enterprise with Salesforce, Jira,ServiceNow) ZigiOps is notable for its clear UI, solid security approach and not storing business data as it moves between systems. Integration logic is easy to visualize and modify as processes change. They onboarded us very smoothly and support was able to get our integrations set up properly from day one. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Setup requires thoughtful planning, especially when integrating business and technical systems, but maintenance afterward is minimal. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

We used to move customer cases manually between Salesforce and our internal systems, which caused delays and lost updates. As of now, ZigiOps provides real-time integrations to Jira and ServiceNow. This led to less manual data entry, better visibility across support and engineering, and enabled us to respond to customer issues more quickly and consistently with a smaller operational Overhead. Review collected by and hosted on G2.com.