G2

Rebecca H.

L&C Coordintator

Enterprise (> 1000 emp.)

10/18/2026

"More Than an LMS – A Team That Listens, Supports and Continues to Evolve"

5/5

What do you like best about Zensai Platform?

What I like most about Learn365 is its flexibility and how well it works alongside our Microsoft environment. We're able to build on the LMS using automation and our own Power BI reporting, which allows us to adapt it to the needs of our business.

I also really like that the product continues to evolve. I'm particularly interested in the newer AI functionality and seeing how this continues to improve the learner experience.

But one of the biggest positives for me is the support from the Zensai team. They're approachable, responsive and genuinely willing to work through ideas and find solutions with us. It feels more like a partnership than simply dealing with a software provider Review collected by and hosted on G2.com.

What do you dislike about Zensai Platform?

I don't really have any dislikes. If I had to identify an area that's been challenging for us, it would probably be reporting, but that's not a true reflection of Zensai or the product. We have quite complex internal systems and reporting requirements, with much of our reporting coming from Dynamics rather than Zensai. So for us, it's more about how we've structured our systems and data than something I could fault Zensai for. Review collected by and hosted on G2.com.

What problems is Zensai Platform solving and how is that benefiting you?

Zensai gives us a central platform to manage learning, CPD and compliance training across our network. Training completed through Learn365 can automatically update a learner's Training Register, which helps us maintain training records while giving learners visibility of their own professional development.

For our L&D team, this means less manual administration and a much more structured way of delivering and managing training across the business. Review collected by and hosted on G2.com.

Response from Katie Johnson of Zensai

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Hi Rebecca,

Thank you for sharing such thoughtful feedback. We’re delighted that Zensai's flexibility, Microsoft integration, and automation help you manage learning, CPD, and compliance while reducing manual work. It’s also wonderful to hear that our team feels like a true partner, we’ll be sure to share your kind words with them.

We appreciate your perspective on reporting, especially given the complexity of your systems and Dynamics-based requirements. Your interest in our evolving AI capabilities is exciting, too, and we’re committed to continually improving the learner experience. We look forward to continuing to support your team.

Thanks again for taking the time to share your thoughts, we really appreciate it.

Best,

Katie