Verified User in Mental Health Care
AM
Mid-Market (51-1000 emp.)
"Excellent Customer Service"
5/5
What do you like best about Zelis?

I have worked with Lorie P on getting multiple Tax IDs set up to get enrolled in Zelis Payments, and she makes the process so smooth and easy. She is so kind and I look forward to having to set up a new account to get a chance to talk to her. Once set up, the system works smoothly and easily transmits 835 files to our clearinghouse so we don't have to manually post payments. Review collected by and hosted on G2.com.

What do you dislike about Zelis?

There is a fee for using Zelis, but it is less than our card processing system charges, so we're open to it as it still saves us money. Enrollment can be a hassle with long wait times if you don't have someone like Lorie that you can reach out to directly. Overall, the positives far outweigh the negatives. Review collected by and hosted on G2.com.

See what 19 reviewers think of Zelis

3.8 out of 5 · Verified reviews from real users

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