G2

Ashley F.

Small-Business (50 or fewer emp.)

9/6/2023

"Holy Automation Batman!"

5/5

What do you like best about Zapier?

I'm still learning about Zapier but the few processes I have set up this far has been so so helpful! Being able to set up so many automations within this app, for the apps that don't offer it this level of help, is insane! I love the quick "templates" they offer bc someone who is new to what Zapier can do, you don't know what you don't know! The templates help you to see just a birds eye view of what it can do to make your day more efficient! I can't wait to learn more and to put it to use where I really need it! Review collected by and hosted on G2.com.

What do you dislike about Zapier?

What I dislike is mainly how to set up the zaps. For the most part I have been able to figure out what I am looking for. However, someone who overthinks like I do, it can become a challenge to understand exactly how to execute the steps in order to get the outcome you're looking for. So I wouldn't necessarily say it's something I don't like, as more of a learning curve! Review collected by and hosted on G2.com.

What problems is Zapier solving and how is that benefiting you?

Right now the biggest issue it is resolving is helping to connect other apps/platforms that my clients use, to make sure the information is all going to the app I use and I don't miss anything important. For example, I have a client that will not use a project management tool and will only use a Google spreadsheet. When she updates the sheet with tasks/projects, I have a zap that not only notifies me but also delivers the message as a to-do in my project management tool! Review collected by and hosted on G2.com.