G2

Esther M.

Assistant Store Manager

Enterprise (> 1000 emp.)

9/26/2022

"Automation like never before"

4.5/5

What do you like best about Zapier?

I really like how easy it is to implement Zapier into all areas of work, it is a relatively easy solution even when the amount of work that it solves is huge, it connects with a lot (and I mean a lot!) of other applications and creates automated solutions that help speed up the work every day, creating tasks once a trigger has been done. I like that I can not only automate one task once a trigger happens, but I can automate multiple tasks to let the system know what to do after a trigger, so it can do an entire process of tasks while I am focusing on other, more manual, tasks. I also like that it does not require a lot of knowledge of coding, it is a software that does not put it as a requirement in order to start using it and I enjoy creating all the Zaps without needing any coding experience. Review collected by and hosted on G2.com.

What do you dislike about Zapier?

I do not like how pricey it is, there are many plans available, but in order to achieve the full potential of Zapier, there is a need to upgrade for more functionality and more advantage of the software. I wish they would add more Zaps instead of having to upgrade. Also, in my experience, I have noticed that it takes a while to fully complete a Zap process and make it work properly; obviously, it is nothing compared to doing the manual tasks myself, but it still requires some time in order to work. Review collected by and hosted on G2.com.

What problems is Zapier solving and how is that benefiting you?

With Zapier, I have been able to do my work really fast. It increases productivity and allows for more collaboration as the things that we used to do manually now are done by Zapier, helping us focus more on our projects and our collaboration. I have been able to integrate it with platforms such as Slack, Instagram, Facebook, Freshsales, and many more, it has helped automate many tasks that we never thought could be automated, and it has saved me so much time because this solution is always working, even when I get off work. It is insanely beneficial for me as it helps me catch up every day with work. Review collected by and hosted on G2.com.