G2

Karen M.

Psychotherapist In Private Practice

Small-Business (50 or fewer emp.)

2/2/2022

"Powerdiary is like having an assistant"

4.5/5

What do you like best about Zanda (formerly Power Diary)?

I use this for my clinical will. It gives me peace of mind knowing that, in the event of my incapacity, my clients can be notified securely and confidentially by my clinical executor, who can access everything remotely.

It also makes it easy to send forms and agreements to each client and supervisee, and I appreciate having templates and notes available in one place. The weekly reminders help me stay on track, and overall it saves me time and keeps me organized.

I love that I can use my logo and branding colours, and I can send invoices and receipts without hassle. Rarely is there an issue, and when I do need help, staff support is responsive and helpful. The pricing is okay for me as a sole practitioner, and it gives me a professional edge over other sole practitioners. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Not being able to schedule emails to send.

I also haven’t been able to find a way to use my own email address with my domain name (via ProtonMail) to send emails. Because of that, I only use the email feature for auto reminders and for sending invoices and receipts.

I can’t get the Zoom integration to work properly with my own Zoom account. I can hear clients, but I can’t see them. I don’t have the time to sort this out right now, so I’m still doing the links manually and sending them out separately from my proton mail email as scheduled emails Review collected by and hosted on G2.com.

Recommendations to others considering Zanda (formerly Power Diary):

Easier to use and more comprehensive than many systems I looked at and more customisable. Review collected by and hosted on G2.com.

What problems is Zanda (formerly Power Diary) solving and how is that benefiting you?

Easier for me to track payments because I manually enter them on the calendar. As I said above, for my clinical will. Sending reminders. I havent used the client portal for client bookings as I want more control over my diary. Storing my notes electronically; forms including 2 very long ones for my chronic pain and chronic conditions clients. This has proved to be very useful and time saving. Makes it easy to send out overdue reminders when payments aren't on time as they look like automatic emails so saves me having to chase or feel embarrassed Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

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Thank you so much for taking the time to share such a thoughtful and detailed review. It’s genuinely meaningful to hear how Zanda is supporting not just your day-to-day work, but also something as important as your clinical will. Knowing that it gives you peace of mind and helps you stay organised, secure, and prepared really speaks to why the platform exists in the first place.

It’s great to hear how much value you’re getting from forms, templates, reminders, and invoicing, especially as a sole practitioner. That sense of having everything in one place and running smoothly is exactly what we aim for, and it’s wonderful to hear it’s making a real difference in your practice.

We also really appreciate you calling out the areas that haven’t quite worked as expected. Scheduling emails is something that is on our development roadmap, so please look out for our release announcements.

We understand that using a custom domain email (like ProtonMail), and getting Zoom fully set up are all important parts of your workflow, and it makes sense that when those don’t feel seamless, it adds extra effort back into your day. While some of these setups can depend on external providers or specific configurations, they’re absolutely things our team can help you work through step by step. If and when you have a moment, reaching out to support could help get your Zoom video working properly and explore options around email setup, so you can get closer to that fully streamlined experience you’re aiming for. Please reach out via support@zandahealth.com to organise a free troubleshooting settion when you are ready.

Thank you again for your kind words about the support team and for recommending Zanda to others, it means a lot. Warm regards, Irina.