G2

bizinside .

head of analytics department

Small-Business (50 or fewer emp.)

5/21/2026

"Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support"

4.5/5

What do you like best about YouScan?

Threads, honestly. This is literally what every client asks about these days. Around last fall it just suddenly took off in Kazakhstan — people started actually using it, leaving real feedback, writing complaints, having proper conversations. Especially our B2B clients' audiences. TikTok is entertainment, Threads is where people type out a whole paragraph about why their internet isn't working. YouScan covers it properly, which saves us a very awkward conversation with clients.

The API setup was actually way better than expected. We had this worry that if we connect multiple clients we'd hit some cap. Turns out it's account-wide, you just generate keys and that's it — however many integrations you need, you sort that on your end.

And our CSM. She doesn't just respond, she actually goes and figures things out. Got something escalated to her manager for us when it needed to be. You don't always get that. Review collected by and hosted on G2.com.

What do you dislike about YouScan?

Kazakh language in Conversation Insights. Would be great to get our language supported. Review collected by and hosted on G2.com.

What problems is YouScan solving and how is that benefiting you?

We work with large clients — telecoms, big brands — where you're not just monitoring for one team. There's PR, there's customer service, there's the digital team, and they all need different things from the same data. YouScan lets us set that up once — different notification rules, different integrations, different relevance filters per department — and then it just runs. That's the core of what we need it to do.

It also saves us tons of time. We're a small team managing multiple enterprise accounts. If we had to manually sort through everything that gets collected, we couldn't do this work at the scale we do. The platform handles the volume, we handle the thinking. Review collected by and hosted on G2.com.

Response from Ramina Blyzniuk of YouScan

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Hi! Your wonderful feedback truly brightened our day, and we're so pleased to hear that YouScan is helping you save time and manage your enterprise accounts so efficiently. We’ve also noted your language request for Conversation Insights, and we hope the platform continues to be a great ally for your team! 💚