![Dan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan B.")
DB

Dan B.

SVP Marketing & Digital

Mid-Market (51-1000 emp.)

10/11/2019

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"Outstanding Onboarding"

4.5/5

What do you like best about Yotpo?

Our onboarding process was very hands-on and ensured that we took full advantage of the tool from day one. Review collected by and hosted on G2.com.

What do you dislike about Yotpo?

The ongoing management of our account is much less hands on than the onboarding. It would be great to have a QBR to make sure we're still on track, updated on the road map, etc. Review collected by and hosted on G2.com.

Recommendations to others considering Yotpo:

Commit the organization to regularly engaging with and acting upon customer reviews. Review collected by and hosted on G2.com.

What problems is Yotpo solving and how is that benefiting you?

We're getting the first direct feedback from customers to our buyers and designers. It would be great to get even more unfiltered feedback to them because it improves the entire business. Review collected by and hosted on G2.com.

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 ![Yotpo](https://play.vidyard.com/3K2n521iUKuhZbzBtcBmJG.jpg "Yotpo")

Response from Kate Bould of Yotpo

[Editedit](https://www.g2.com/survey_responses/yotpo-review-3397691/official_response/edit)

Hi Dan! Thank you so much for leaving a review, we really appreciate you taking the time and energy and are happy to hear everything is up and running smoothly!

Rating Updated (9/16/2020)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 255 reviewers think of Yotpo

8.6 out of 5 · Verified reviews from real users

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