G2

Aman A.

Software Developer Specialist

Mid-Market (51-1000 emp.)

5/27/2021

"RealTime Voice Support - An Optimized Platform"

4/5

What do you like best about YFret?

YFret is a voice compatible platform that brings the following benefits to the table:

1. It enables a rich voice interactive experience for the user.

2. It provides good support to the websites/e-commerce platforms to drive up their sales. This is achieved owing to its unique features which make the website a user-friendly one.

3. It has support for both mobiles via it's app and for desktops via a desktop application. It also has support for Windows if anyone wants to download their software.

4. Every e-commerce platform wants to engage with its customers and drive up its sales. YFret allows them to achieve this as it maps the incoming user to their domain of products that they are more likely to purchase.

5. The above advantage and unique feature allows the website owners to customize and tailor the products to a user's likeable domain. This in turns boosts up the website's activities and to some extent increases the revenue. Review collected by and hosted on G2.com.

What do you dislike about YFret?

The following are some of the points that I feel can be improved -

1. It has no support for MAC operating system. I believe they are in the development phase for this and we can see the same being launched shortly.

2. There is no free trial for this. They can attract more visitors/buyers if they launch a free trial with a money-back guarantee if the user does not want to retain the membership.

3. Their support team is limited. They don't have LIVE support I guess. In today's era, a live chatbot is a must for any business that goes online. They can definitely improve on this front. Review collected by and hosted on G2.com.

Recommendations to others considering YFret:

Please go for it. You can discuss the packages, charges and pick up the plan most suitable for you. Their support team though limited is good at it. They will always be available for your support.

You can follow lots of available reviews on online channels to get an answer to your queries. I feel and believe that you won't regret using this voice personalization tool. It would definitely add much-needed support to your business. Review collected by and hosted on G2.com.

What problems is YFret solving and how is that benefiting you?

I have recommended YFret to my friend who has gone online with his business. I feel he will be able to drive up his sales.

Also, being a tech guy, I realize the importance of APIs that are available. YFret scores on that front.

Online business has gone very competitive nowadays; Everyone wants to score over others. There are many ways to achieve this - Rolling out sale offers, using cutting-edge technologies to make the website more user-friendly and rich interactive experience. YFRET scores on the last point. Review collected by and hosted on G2.com.