it is an efficient system where we can manage our listings, update our business data, and push updates out across multiple platforms all in one place saves a lot of time. The process is very smooth once it has been set up, and is easy to replicate across multiple locations. This platform has helped us gain a lot of authority in local searches, meaning we are easily found by potential customers in our local area. Yext provides a great balance between ensuring our brand is managed globally but also being able to customise for our local stores. A valuable tool for multi-unit brands and franchises wanting to boost their local traffic. The support team are very prompt and knowledgeable to help us set up and troubleshoot any issues. Review collected by and hosted on G2.com.

Hyperlocal personalisations require thoughtful set up. Whilst the platform is very powerful, there can be a learning curve associated with some of the more advanced features. More in app assistance would be beneficial. Sometimes updates aren’t instantly reflected in some third party platforms, this is outside of Yexts control but can be an issue. The all-in-one local SEO and listings tools are expensive at an enterprise level however the amount of local authority achieved does justify the cost. Review collected by and hosted on G2.com.