# Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users appreciate the **reliable cold-email automation** and comprehensive features of Vendasta Yesware for effective outreach. (4 reviews) - Users value the **intuitive CRM features** of Yesware, enhancing their campaign management and customer journey effectively. (4 reviews) - Users appreciate the **ease of use** of Vendasta Yesware, finding it reliable and intuitive for their outreach efforts. (3 reviews) - Users appreciate the **easy scheduling** feature of Yesware, enhancing their outreach process and campaign management effortlessly. (3 reviews) - Users love the **effective scheduling** and reminders features in Vendasta Yesware, enhancing their outreach efforts significantly. (3 reviews) - Automation (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users love the **email tracking** feature of Yesware for its simplicity and real-time insights on outreach effectiveness. (2 reviews) - Google Integration (2 reviews) **What users dislike:** - Users face **poor customer support** with Vendasta Yesware, leaving issues unresolved and frustrating experiences. (3 reviews) - Users express frustration with **poor support** , as unresolved issues and unresponsive tickets hinder effective use of Yesware. (3 reviews) - Users report issues with **contact importing** and difficulty reaching support for subscription upgrades, affecting user experience. (2 reviews) - Users are frustrated with the **lack of support and unresolved contact importing issues** that hinder product effectiveness. (2 reviews) - Users find Vendasta Yesware has **limited functionality** , especially for scaling and customer support for upgrades. (2 reviews) - Subscription Issues (2 reviews) - Account Management (1 reviews) - Change Resistance (1 reviews) - Complex Settings (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) ## Vendasta Yesware Reviews ### 1. So much more than a CRM, love love ......... **Rating:** 4.5/5.0 stars **Reviewed by:** Christine R. | Strategic Transformation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Vendasta Yesware?** This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for prospects, existing customers and yes those that churn and fall of the cliff. It has it all except............This is CRM is intuitive and costs for for free to cost effective bundles dependant upon the features that you need. You purchase leads, create and run campaigns with all or tag passed leads of your choice. So it integrates with Office and Zoom for scheduling, updates prospect and customer contacts details with their amazing AI enrich feature, email supports code to build amazing templates or simple utilise their out-of-the-box suggestions there is so much more and the dashboards not only looks good but its accurate and intuitive too highlighting failed email addresses **What do you dislike about Vendasta Yesware?** The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added to their product Roadmap ASAP **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking customer engagement and increasing rates of Lead Gen ### 2. Reliable Cold Email Automation That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Shaw A. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Vendasta Yesware?** It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities, does what it's promising - reliably. **What do you dislike about Vendasta Yesware?** Not super scalable in my opinion - good for retail users with a few inboxes. **What problems is Vendasta Yesware solving and how is that benefiting you?** cold-outreach automation at low cost, ### 3. Great tool to manage email sending **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Vendasta Yesware?** helps manage larger volume of email sending than just one or two **What do you dislike about Vendasta Yesware?** not always sure that my emails actually make it through spam filters and there's not alot of ways to throttle settings **What problems is Vendasta Yesware solving and how is that benefiting you?** I can set up a campaign fast, get emails out fast and share them with the team so we’re all sending the same style email ### 4. If I could give 0 stars I wouold **Rating:** 0.0/5.0 stars **Reviewed by:** Agnė . | Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Vendasta Yesware?** There are only a few things I like about yesware and those are scheduling and reminders. **What do you dislike about Vendasta Yesware?** No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). The main feature that I am using is simply not working (it used to be working). If there was a support maybe they could solve this. Unfortunately, no one is responding to the support tickets. You are better off with MixMax. **What problems is Vendasta Yesware solving and how is that benefiting you?** At the moment not solving anything as the tool is simply not working (campaigns feature).I was using it for scheduling mass email campaigns to potential affiliates with follow ups. ### 5. Easy to learn and implement, very basic but effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Vendasta Yesware?** Simple to set up and learn, everything is quite straightforward. Inisight into opens and clicks is also extremely valuable. **What do you dislike about Vendasta Yesware?** Does not integrate with Pipedrive so contacts have to be uploaded manually. **What problems is Vendasta Yesware solving and how is that benefiting you?** Allows me to conduct mass outreach while personalizing the messaging. Also gives visibility into who has opened and clicked on my email, and does a great job of allowing prospects to schedule a meeting with just one click. ### 6. Can't get anyone to respond to me **Rating:** 2.0/5.0 stars **Reviewed by:** Mary Ellen A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Vendasta Yesware?** I mainly used this for email tracking (opens/clicks) Super simple to install and use. Intelligence in real time. **What do you dislike about Vendasta Yesware?** I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be through an Account Manager but there is no way to contact them. **What problems is Vendasta Yesware solving and how is that benefiting you?** Gives us valuable insight on the quality of our leads and the intent of our clients ### 7. You do indeed get what you pay for **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Vendasta Yesware?** The price but revisit the title of this review to understand. **What do you dislike about Vendasta Yesware?** Where to start: - UI/UX is ridiculously not well designed and outdated - Code is rife with errors and conflict - Can't trust the data that's for sure - Customer service is lacking the customer service part of their job **What problems is Vendasta Yesware solving and how is that benefiting you?** Early stage startup , not my first, and I've had a couple of exits. I had familiarity with their product and was leveraging it for email campaign activities and metrics thereafter. ### 8. A great sales tool to have in your kit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Vendasta Yesware?** - email tracking (to see if a prospect has opened your email ) for your daily outbound emails - reporting - canned replies / templates that are really handy when sending out sales candenses - decent reporting to get the big picture of what's working. - integrations to Gmail & our CRM - really easy to use - really simple to implement (even for non techies) **What do you dislike about Vendasta Yesware?** Yesware's "Spam Risk Detection" should predict how likely your emails / cadence would be flagged as spam but it's a bit clunky **What problems is Vendasta Yesware solving and how is that benefiting you?** I wanted to shorten the sales cycle of the SDR team and see which one of our emails is being read and call a prospect 10 min after they have opened the email to give them the element of surprise. ### 9. The service very frequently works **Rating:** 1.5/5.0 stars **Reviewed by:** Danielle F. | Account Executive North America/EMEA, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Vendasta Yesware?** I think the idea of the functionality of Yesware. When it works and syncs with Outlook, it's great. **What do you dislike about Vendasta Yesware?** It often times disconnects from Outlook. It doesn't show me within the email itself if someone has opened it. I have to search for the specific email through ALL of my emails and "opens" **What problems is Vendasta Yesware solving and how is that benefiting you?** to see how to best reach out to customers. Provides me the right strategy for my outreach ### 10. Mail tracking made easy - Yesware **Rating:** 5.0/5.0 stars **Reviewed by:** Johnson T. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Vendasta Yesware?** The best part about using yesware is that it sits perfectly on top of my Gmail suite. It makes it easier for me to track my emails and it also scans for viruses when I try to upload any files **What do you dislike about Vendasta Yesware?** the UI can be better. I mean seriously, tools like mailchimp have a much better UI but in terms of functionality, Yesware works the best. **What problems is Vendasta Yesware solving and how is that benefiting you?** It helps me find out when and where my prospect opened the email and how many times he did the same. Also points out if the device is a phone or a desktop ### 11. Track your efforts and improve with yesware **Rating:** 4.0/5.0 stars **Reviewed by:** Andy K. | Field Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Vendasta Yesware?** Email and attachment tracking lets me know who opened my emails **What do you dislike about Vendasta Yesware?** Takes too much screen away from gmail, need a single pallette **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking who opened email is great. ### 12. Valuable Tool - I use it everyday **Rating:** 4.5/5.0 stars **Reviewed by:** Mike B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2023 **What do you like best about Vendasta Yesware?** There are several upsides to this tool. Firstly, setting up and integrating with my existing email client and existing Salesforce instance is straightforward. Once up and running, the features are easy to use, and after working together for over a year, I use most of the product elements almost daily. Here are some of my favorite elements: -The ability to attach pdfs to emails that open in the browser for the client when clicked. -The ability to capture when an email is opened, not only in my email client but this data is also captured as an activity in my salesforce opportunities. -The Email Campaign Tool is great and has significantly increased my ability to get web demos set up. I would highly recommend this product to anyone working in SAAS Sales. **What do you dislike about Vendasta Yesware?** I wish they could save video clips and attach them to an email like their tool allows you to save PDFS and attach them to emails. I use a whole different service for this and it would be nice to have this feature included in their platform. **What problems is Vendasta Yesware solving and how is that benefiting you?** In my SAAS sales role, I email many different prospects while simultaneously pushing existing potential clients through my sales funnel and maintaining relationships with existing clients - so it's a lot of moving parts. Yesware helps me with all of these aspects of my job. The ability to send mass email campaigns, track who opens the emails, and send large documents as email attachments is vital to my role. ### 13. The Value of Yesware in 2023 **Rating:** 4.0/5.0 stars **Reviewed by:** Angela J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** I've utilized Yesware for Business for the past 4 or 5 years. Yesware is the only email tracking service I've utilized for work that doesn't alert the receiver. Having the service has been invaluable, allowing me to know asks to follow up with and which to let go. There's a direct correlation between my usage of Yesware and the clients we work with. **What do you dislike about Vendasta Yesware?** It appears that locations for Gmail default as a standard IP address rather than the location the message was opened. I would also value if there were clarification as to if a message was a) opened, b) forwarded <= right now you're able to view that x device opened in y location and then shortly after a device opened in b location - the assumption being x forwarded to a; just unclear/no way to verify that presently. **What problems is Vendasta Yesware solving and how is that benefiting you?** Time is extremely valuable to me, and I am able to prioritize my time with the aid of Yesware. Definitely am more productive than w/o the app and more attune with what I need to follow up with and when. ### 14. YESWARE for Email sequence automation **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas R. | Account Manager & Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Vendasta Yesware?** YESWARE helps you build an Email sequence to do cold contact and also program newsletter Ideal for outbound email campaigns for any business. These sequences help every business for proper follow up on potential clients and existing customers **What do you dislike about Vendasta Yesware?** Metrics are easy to see and allows you to benchmark each campaign (rates, clicks, replies) . Exporting to .CSV requires practice, but once you have your KPIs clear it is a lot easier to use. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware allow us to do personalized campaigns for several leads (+8000) and also let you program any type of needed sequence Remember follow-up is Key, and people on email generally don't read all the emails they received. Re-test your campaign and non-reach audience every know and them. Combined your cold email campaign with cold calling it works ### 15. Does exactly what I need it to do **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Vendasta Yesware?** Honestly, just the fact that it works and does what it says it does. **What do you dislike about Vendasta Yesware?** On occasion it will mark the location of an opened email erroneously, don't know if there's a fix for that or if we're at the mercy of servers not passing the feedback signal through to the actual user destination **What problems is Vendasta Yesware solving and how is that benefiting you?** Knowing how and when to email someone depending on how they've engaged with my reach out ### 16. Tracking of gmail seamless even with the free Yesware plan **Rating:** 5.0/5.0 stars **Reviewed by:** Rishi B. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Vendasta Yesware?** Considering many of us cannot afford 15$ per month Pro Yesware plan, they have added a nice free forever plan. This free plan allows email tracking details for emails sent less than 24 hours ago (limit of 40 events should be okay for a beginner in marketing). **What do you dislike about Vendasta Yesware?** We need to respect other people's privacy. Yesware can be more vocal in demonstrating how gmail users can disable gmail tracking feature. Although we as a marketer might want to have gmail tracking feature enabled (it is enabled by default), in the interest of fair business policy, why not also highlight in marketing materials how gmail tracking feature can be disabled. **What problems is Vendasta Yesware solving and how is that benefiting you?** Although Yesware also offers Meeting Scheduler, I use Yesware primarily for email tracking. ### 17. Awesome Experience. Enabling data **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Vendasta Yesware?** The visibility created byte=he timely data help improve sales **What do you dislike about Vendasta Yesware?** Still trying to find an opportunity to not like it **What problems is Vendasta Yesware solving and how is that benefiting you?** Letting me know when my customers are ready to be contacted ### 18. Great for Startups & SMBs looking for low-cost SEP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Vendasta Yesware?** Yesware's Enterprise Edition offers all the essential tools (drip campaigns, email tracking/reporting) and integrations (Salesforce, Gmail, Outlook) sales teams need for email outreach. Unlike other SEPs, Yesware offers monthly, pay-as-you-go billing. **What do you dislike about Vendasta Yesware?** Most of Yesware's plans are DIY, so don't expect a one-on-one onboarding session and lot's of technical support. **What problems is Vendasta Yesware solving and how is that benefiting you?** We're able to conduct email outreach at scale without incuring high upfront SaaS costs. ### 19. Great and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Aerial M. | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Vendasta Yesware?** scheduling campaigns and the ease of us. It's easy to use and implement and customer support is great. **What do you dislike about Vendasta Yesware?** Unable to duplicate emails across multiple campaigns **What problems is Vendasta Yesware solving and how is that benefiting you?** account management ### 20. Endless leads related Data **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Vendasta Yesware?** The format and the way you can save templates provided within Yesware is very easy to use and you can navigate the data as well as your different lists of emails makes it that you can save time. **What do you dislike about Vendasta Yesware?** There are areas of improvement in some panels, when you copy and paste keeping the format it shows in email integration is not updated, and the formatting pallet sometimes is not showing the whole variety of tools. **What problems is Vendasta Yesware solving and how is that benefiting you?** The problem of having visibility to who sees opens or interacts with emails sent so it makes easier the follow up of prospects, when and at what level to follow up because you know what has been done at te other end. ### 21. Great Visibility Email tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Vendasta Yesware?** Helps me see who opened my emails and keep track on how many times they opened it. **What do you dislike about Vendasta Yesware?** Navigating through my templates is a pain because I have so many. Needs to make finding templates faster/better **What problems is Vendasta Yesware solving and how is that benefiting you?** Keeping track of my emails and see if the recipient looks at them or not ### 22. Yesware saves me hours each day! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** I love that Yesware links to both my Gmail and Salesforce accounts. I am efficient and organized because of the many folders and custom templates I've created to automate my workflow. The feature that allows me to track opens is a great tool to gain customer insight and track progress. **What do you dislike about Vendasta Yesware?** Overall Yesware is 10/10! From time to time there are bugs where the Templates don't load but that is next to never. **What problems is Vendasta Yesware solving and how is that benefiting you?** If a client hasn't opened my email, that's a good indicator of their level of interest or that I need to reach back out! I feel a lot more connected to my clients due to Yesware! ### 23. Used to be good ! Now horrible **Rating:** 0.0/5.0 stars **Reviewed by:** Alex K. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Vendasta Yesware?** They advertise that they have notifications system - where you can put alert to revisit your messages. But they keep on not alerting at the right time and keep on missing times. For example we put alert to remind us of an email on November 2nd - and just got a reminder today - Dec 14th - 6 weeks later! We have missed a few very important deadlines because of this. Horrible horrible horrible! Do not use! **What do you dislike about Vendasta Yesware?** Reminder Alerts do not work! Beware - they keep on delivering it late!we put alert to remind us of an email on November 2nd - and just got a reminder today - Dec 14th - 6 weeks later! We have missed a few very important deadlines because of this. Horrible horrible horrible! Do not use! **What problems is Vendasta Yesware solving and how is that benefiting you?** when people open your email - and alert system but now it does not work we put alert to remind us of an email on November 2nd - and just got a reminder today - Dec 14th - 6 weeks later! We have missed a few very important deadlines because of this. **Official Response from Jenny Keohane:** > Hi Alex, This is Jenny from Yesware. We are so sorry you experienced this issue with our Reminders feature. I’ve followed up with the team and the issue you were experiencing has been fixed and will be closely monitored going forward. We apologize again for the inconvenience and appreciate you still being an active customer. We will follow up with you to ensure everything is running smoothly again. Thank you. Best, Jenny ### 24. A Good Suite of Tools Bundled Together **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Vendasta Yesware?** I like the email functionality combined with the prospecting tools and meeting scheduler. Has a nice interface in gmail and ability to create email templates and view email activity. **What do you dislike about Vendasta Yesware?** It took a little bit to figure out some of the functions, but generally it is pretty good user experience. I can't say I have many complaints here with my initial use of it. **What problems is Vendasta Yesware solving and how is that benefiting you?** I find it helpful with day to day emails and it solves several problems at once possibly eliminating the need for a few other apps I use with the meeting scheduler and prospecting tool. ### 25. Yesware templates and campaigns are a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Carina H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** Yesware templates make communicating with our customers a breeze! I can have completely formatted emails ready to go, and the link to salesforces is perfection! **What do you dislike about Vendasta Yesware?** When adding a CSV file into campaigns, sometimes the fields will get a little wonky, it will require me to add something into first name when I have another field that was added that I will be using in the campaign instead! Maybe removing the additional fields if someone is already adding fields would be helpful! **What problems is Vendasta Yesware solving and how is that benefiting you?** Pre-formatted emails, and campaigns to sales consumers. Essentially cutting the time I spend creating resources for our customers and housing everything in a one stop shop! ### 26. Helps keep things on track **Rating:** 5.0/5.0 stars **Reviewed by:** Alyson C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** I find it extremely helpful to be able to assign reminders to email chains, this has cut back on so many calendar reminders and I feel confident knowing that nothing will be missed. **What do you dislike about Vendasta Yesware?** It would be nice to be able to set more than one reminder per email- sometimes I would like to set reminders for multiple dates where I need to check in, but that is not currently possible **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware has eliminated the need to manually write down reminders or add them to a calendar, instead I can set a reminder and know that it will prompt me to check in on a specific date. ### 27. An easy to use tool to send mass personalized email campaigns. **Rating:** 4.5/5.0 stars **Reviewed by:** Rihards Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2023 **What do you like best about Vendasta Yesware?** The best feature about Yesware is that it is easy to use, easy to understand. You are able to personalize your email campaigns or even add pictures to an email campaign. **What do you dislike about Vendasta Yesware?** I dislike that sometimes added pictures do not appear in campaign and dont get personlized. An other thing I dont like is that if a prospect replies from a different email, the campaign continues going forth for the initial email that was enrolled. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps me ceate personalized email campaigns, show me open, click and connection rate and also helps me to manage my prospects in one unified place. Very simple and straightforward. ### 28. Account Manager **Rating:** 2.0/5.0 stars **Reviewed by:** Jackson M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Vendasta Yesware?** Reminders are incredible. Actually a life-saving feature, best notification system in the game **What do you dislike about Vendasta Yesware?** Generally speaking - mostly everything outside of the notifications/reminders. There's no way to edit campaigns once they've launched, it's far too restrictive with manual vs automated emails. If you're looking to do any sort of customization for client emails, I wouldn't recommend this tool. **What problems is Vendasta Yesware solving and how is that benefiting you?** I do like how you can schedule emails with say the Yesware link vs Salesloft or other tools. For me the real thing it solves is setting easy reminders on follow ups that would take a lot of time to set in Salesforce or Salesloft. ### 29. Email Marketing tool with ease of use, and ability to metric **Rating:** 5.0/5.0 stars **Reviewed by:** Holly A. | Sr Manager, Business Development, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Vendasta Yesware?** It is a very effective tool to use for email marketing campaigns. You can create any size campaign you want, and have it launch over any timeframe you choose. It is one of the most user friendly, marketing tools we have found **What do you dislike about Vendasta Yesware?** Every now and then you need to refresh the widgit in Outlook to have visibility into your campaign through Outlook. It may be a bug with Outlook, or a glitch with Yesware. **What problems is Vendasta Yesware solving and how is that benefiting you?** It allows us to easily send email campaigns in an automated fashion ### 30. Corporate Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Vendasta Yesware?** Mass Email Campaigns and Tracking- very easy to use **What do you dislike about Vendasta Yesware?** the easy intergation into Gmail calendar **What problems is Vendasta Yesware solving and how is that benefiting you?** makes reaching people quicking and being able to strageically call people atthe right time. ### 31. Great Overall Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sameer K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** The program was very easy to use and offered a lot of great insight. The paid version has many more features, but even the free version works great. **What do you dislike about Vendasta Yesware?** I found it to be slightly innacurate at times (ex: I would open an email to double check something and it would tell me that someone else had opened it) **What problems is Vendasta Yesware solving and how is that benefiting you?** Allowed me to view the effectiveness of my email campaigns and outreach and determine whether people were opening the emails. ### 32. Yesware for VIOP Provider Sales Marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Vendasta Yesware?** Compared to similar platforms this is the most user friendly, it very easy to create campaigns and upload a list of leads **What do you dislike about Vendasta Yesware?** They need to improve their Reporting system and integrations with Salesforce. **What problems is Vendasta Yesware solving and how is that benefiting you?** Automated email follow up for leads removes an additional step in connecting with your leads. ### 33. Yesware Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Vendasta Yesware?** Great with the logging of calls and activites with its connection to Salesforce. **What do you dislike about Vendasta Yesware?** It acts up from time to time with conenction with Salesorce which can be highly annoying. **What problems is Vendasta Yesware solving and how is that benefiting you?** Note sure of the goal reason for our company but we use it in sales to track progress for our client communication. ### 34. Almost There **Rating:** 2.5/5.0 stars **Reviewed by:** Jay S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** The automation and reminder fields are great. The email opening tracker is fairly reliable. It's a great tool if you are sending a lot of "Set it and forget it" email cadences. **What do you dislike about Vendasta Yesware?** The customization of the cadences leaves a lot to be desired. The unique fields you can put in are not very accurate, and this leads to a lot of generic cadences and manual work on your end. It is very limiting. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is allowing me to reach a lot of customers with the same message automatically and track the engagements of those emails. My performance has increased due to the volume of emails I have been able to send out. ### 35. Helps me track who I need to reach out to. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Vendasta Yesware?** Yesware allows me to keep track of who I need to reach out to and also allows me to send out campaigns to my potential prospects. It is a great tool if you are in sales and are reaching to to many, trying to cast a wide net. **What do you dislike about Vendasta Yesware?** There are no downsides that I know of at the moment. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware gives me visibility into who's opening my emails and who's interest is peaked. It also allows me to view who clicks on the links I send so I can reach out and prioritize getting in touch with them first. ### 36. Better than some, but there are still issues. **Rating:** 3.5/5.0 stars **Reviewed by:** Meghan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** It seems more accurate than the competitors I have tried. **What do you dislike about Vendasta Yesware?** I wish there were notifications set up for emails that are "hot" or trending as far as multi-opens. I also feel like there is some lack in reporting. It's impossible to break out opens for follow-ups if they are in the same email chain. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware allows us to track opens so that we can test subject lines and messaging. ### 37. Useful for keeping track of opens **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** I like how easy it is use templates and that it's quick and easy to see who's opened emails and what content is being clicked. It helps decide which prospects I would like to pursue. **What do you dislike about Vendasta Yesware?** I don't think yesware works with my iPhone and wish I could use more features I get from my desktop on my phone. I cannot access templates from my phone which would be a game changer. **What problems is Vendasta Yesware solving and how is that benefiting you?** It gives me visibility in who is engaging with my emails. I am able to manage my time better because it allows me to focus on those who have shown more interest. ### 38. yesware is very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Vendasta Yesware?** it is super easy to use, and very self explanatory **What do you dislike about Vendasta Yesware?** i dont often get notifications, so maybe a notification system improvement or reports like yet another mail merge provides **What problems is Vendasta Yesware solving and how is that benefiting you?** it allows me to view who is opening my emails for pitching ### 39. Wonderful outreach automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Vendasta Yesware?** Yesware's campaign tool is extensive and works well to build out campaigns with multiple steps and different kinds of touches. I also greatly enjoy the ability to organize and share campaigns by teams. **What do you dislike about Vendasta Yesware?** I wish that Yesware could connect directly with LinkedIn and Google Voice to send those touches automatically. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware is a great way to create campaigns with multiple steps and have email steps automatically send while reminding you about other touches (Linkedin, SMS, ect.). ### 40. Great but need to improve read notifications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Vendasta Yesware?** Great and very helpful to get information on email read notifications. **What do you dislike about Vendasta Yesware?** When I go to sent emails and open the email sent it marks it as if the end receiver opened it. **What problems is Vendasta Yesware solving and how is that benefiting you?** track read emails. ### 41. I Really Enjoy Yesware... **Rating:** 4.5/5.0 stars **Reviewed by:** Mickey F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** I get to see WHEN my potential clients open their email. **What do you dislike about Vendasta Yesware?** Sometimes I will get a batch of opens and that could mean that the client opened that email, but maybe not specifically what I sent. **What problems is Vendasta Yesware solving and how is that benefiting you?** The only problem, which isn't necessarily a problem is Yesware informs me that my client may have viewed the email I sent them. ### 42. Project Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Karlee S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** When I am reaching out to multiple clients at the same time, I am able to see who has been most engaged with my email to know where I should start following up. **What do you dislike about Vendasta Yesware?** Occasionally, it will be removed from my Gmail account, and it won't track my emails without me realizing it. I have had to clear my cookies/cache a few times to fix it. **What problems is Vendasta Yesware solving and how is that benefiting you?**

Knowing where I should begin to follow up. It syncs with Salesforce, so my team can easily see who is in contact with a client and whether they should reach out.

### 43. Yesware has been beneficial to track email stats **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** I like that it shows me who has opened my emails and how impactful they have been week to week. I also like creating email, campaigns **What do you dislike about Vendasta Yesware?** Sometimes it does not login or is challenging to login while using salesforce **What problems is Vendasta Yesware solving and how is that benefiting you?** it allows me to see how effective my emails are and create strategies surrounding the campaigns ### 44. Helpful Data **Rating:** 3.5/5.0 stars **Reviewed by:** Dominik K. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** The data and weekly insight emails are helpful. **What do you dislike about Vendasta Yesware?** The downside of using Yesware includes issues with our client's security firewalls. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps with problems around client relationship management and sales tactics that work. It helps me be more productive and maximize my time. The data helps tell a story. ### 45. Used for Account Management **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** The reminders are so easy to set and use **What do you dislike about Vendasta Yesware?** It does add a lot of buttons to gmail's view and I don't use them all. **What problems is Vendasta Yesware solving and how is that benefiting you?** Extremely full inbox and many contacts - helps with scheduling emails and keeping track of who is opening emails/who hasn't responded yet. ### 46. I love yesware **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** I like the templates and campaigns. Yesware makes it super easy to reach more people more efficiently. **What do you dislike about Vendasta Yesware?** Sometimes it does not work. This is rare but it does make things difficult because all of my templates are saved in Yesware. **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking emails. Campaigns, templates, and touchpoints. ### 47. Yesware for Open Rate Tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Vendasta Yesware?** Open Rate Tracking data across my global team **What do you dislike about Vendasta Yesware?** I noticed that I was able to see a Yesware flag on emails **What problems is Vendasta Yesware solving and how is that benefiting you?** Open rate tracking and sales cadences ### 48. Yesware analytics, email templates, meeting links oh my **Rating:** 4.5/5.0 stars **Reviewed by:** Nathalia M. | Integrations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** Having a one-stop shop for email analytics, templates, and meeting links. My team can collaborate on communication easily and configure meeting links in one place. It's excellent + getting analytics on emails is helpful. **What do you dislike about Vendasta Yesware?** No dislikes - Nice to have would be an AI component that suggests new templates to have or how to enhance current templates **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking the effectiveness of our process. We tie yesware templates to different milestones in our process. ### 49. great for sales campaigns! **Rating:** 5.0/5.0 stars **Reviewed by:** Robb S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Vendasta Yesware?** easy to use and does the heavy lifting to reach out to clients. **What do you dislike about Vendasta Yesware?** cant think of anything! Been a huge fan! **What problems is Vendasta Yesware solving and how is that benefiting you?** having to send thousands of individual emails, saves time! ### 50. It does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Samuel C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Vendasta Yesware?** Simple to use and easy to access with all current tools. **What do you dislike about Vendasta Yesware?** Does not have automated unsubscribe. It's a pain to unsubscribe. **What problems is Vendasta Yesware solving and how is that benefiting you?** Keeping track of contacts receiving our emails. ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A26%3A19+-0500&secure%5Bsession_id%5D=ee7d5711-2e4c-4583-967d-8037f8a3d596&secure%5Btoken%5D=02010d4a18a210c65fb254a18c5c9b7bee505ec5742b3fd14c666cf582fc40b8&format=llm_user) ## Vendasta Yesware Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,431 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews)