# Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users love the **reliable outreach capabilities** of Vendasta Yesware, featuring intuitive tools for effective campaign management. (4 reviews) - Users find Vendasta Yesware's **intuitive interface** and comprehensive features enhance their CRM and campaign management experience. (4 reviews) - Users value the **easy scheduling** feature of Yesware, appreciating its reliability and integration with other tools. (3 reviews) - Users praise the **reliable scheduling** features of Yesware, enhancing their email outreach and campaign management efforts. (3 reviews) - Automation (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users value the **ease of use** of Vendasta Yesware, finding it intuitive and reliable for cold email automation. (2 reviews) - Google Integration (2 reviews) - Users value the **seamless integrations** of Yesware with Salesforce and Gmail, enhancing their email outreach capabilities. (2 reviews) **What users dislike:** - Users highlight a **lack of support** and unreliable features in Vendasta Yesware, making it a frustrating experience. (2 reviews) - Users face **poor customer support** , with unresponsive tickets and difficulties in accessing features and account upgrades. (2 reviews) - Users report **poor support** from Vendasta Yesware, with unresponsive assistance and unresolved issues affecting usage. (2 reviews) - Account Management (1 reviews) - Change Resistance (1 reviews) - Complex Settings (1 reviews) - Users find the **contact importing process frustrating** , with limited support and responsiveness during subscription upgrades. (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) - Expensive Subscriptions (1 reviews) - Feature Issues (1 reviews) ## Vendasta Yesware Reviews ### 1. Very useful product for sales roles **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** Visibility into who is viewing emails and clicking links. This really helps when working deals or chasing a company to know who is busy and who is ignoring you. **What do you dislike about Vendasta Yesware?** Sometimes it cannot track all emails so you're not sure what's going on. **What problems is Vendasta Yesware solving and how is that benefiting you?** Easier to know when to give up on a prospect and when someone is just busy. This can allow me to focus time on better prospects who are interested. ### 2. Straightforward and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Vendasta Yesware?** Good functionality for email automation, templating, and notifications when the email is viewed or links are clicked. It is nice to have visibility when someone opens an email so you can see when they are available. **What do you dislike about Vendasta Yesware?** Nothing wrong with the product and low price. **Recommendations to others considering Vendasta Yesware:** If you dont use a CRM like HubSpot that has this feature already, it is worth getting. For Salesforce users it adds some useful communication tools for your sales and marketing teams. **What problems is Vendasta Yesware solving and how is that benefiting you?** It allows more effective outreach to sales contacts or for educational purposes such as invitations to conferences. It allows both faster emailing to save time, lots of customization options, and to know when someone opens an email or clicks a link to show their interest. ### 3. Revolutionized fundraiser's outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** Most helpful is to blanket a city with one email then to add 2nd and 3rd touch followups. Also, to view which were opened, which were bad emails, and to track the replies, too. **What do you dislike about Vendasta Yesware?** A bit of a learning curve with a lot of trial and error. **What problems is Vendasta Yesware solving and how is that benefiting you?** Solving the arduous task of customizing every email going out for visit requests. Make one template and then customize per prospect if needed. ### 4. I would definitely recommend Yesware for anyone in a sales oriented environment doing outbound. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2019 **What do you like best about Vendasta Yesware?** I love how I am able to send emails at scale and how it also tracks open rates, click rates, bounce rates, and reply rates all within one dashboard. **What do you dislike about Vendasta Yesware?** I don't like the fact that an email in an automated drip campaign still goes out even though even the recipient forwarded the email and the forwarded recipient replies. The original recipient gets annoyed when they a get another unintended follow-up from me. **Recommendations to others considering Vendasta Yesware:** If you're not using it, what are you doing ? **What problems is Vendasta Yesware solving and how is that benefiting you?** I have been using Yesware for all of our outbound lead generation. I run an agency and try to aim for 4-5 meetings a week and there is no better way to send personalized emails at scale than using Yesware. ### 5. Great experience with Yesware **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Vendasta Yesware?** I love having reminders for my emails. It really helps keep me organized. I also really like being able to send out email campaigns to my clients and not have to worry about sending follow up emails. Very convenient **What do you dislike about Vendasta Yesware?** I feel like the tracking on exactly when someone opens an email is off **Recommendations to others considering Vendasta Yesware:** Use it! **What problems is Vendasta Yesware solving and how is that benefiting you?** Follow up with clients, reminders for important emails, reaching a large number of my clients at once. ### 6. Great for anticipating client questions & return sales! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Vendasta Yesware?** I like the tracking features, reminders, templates. Really comes in handy when dealing with sales and people asking for the same information. Now that I can add attachments in my templates, this will really help when sending media kits with package info. **What do you dislike about Vendasta Yesware?** I'm not sure why, but sometimes it disappears from my Gmail and I have to refresh. I am using Chrome browser. **What problems is Vendasta Yesware solving and how is that benefiting you?** advertising sales, reminders, returning clients, anticipating client questions or repeat. ### 7. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio G. | Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Vendasta Yesware?** Campaigns - sometime the leads Im putting in erase. **What do you dislike about Vendasta Yesware?** Adding a new lead to my campaigns. Sometime is "painful" **Recommendations to others considering Vendasta Yesware:** Improve campaign lead additions **What problems is Vendasta Yesware solving and how is that benefiting you?** Automize email Marketing + Tracking ### 8. Does what it needs to do **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Vendasta Yesware?** I like that I can automate and run a lot of e-mails/e-mail campaigns. The software is very easy to use and it is very intuitive. If you don't have a CRM with all of these built-in features, Yesware is the way to go. Yesware does a great job at tracking opens. The ability to insert templates mid e-mail is a life-saver. **What do you dislike about Vendasta Yesware?** Yesware is not always very precise about the opens. Sometime if I open the e-mail it will count as an open. When I schedule a "call" in a campaign I don't receive reminders about the call. **Recommendations to others considering Vendasta Yesware:** Great company that is always innovating. If you don't have a built-in CRM this is the way to go. **What problems is Vendasta Yesware solving and how is that benefiting you?** Automated e-mail campaigns. Template use. ### 9. Great System **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | Software Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** Scheduling - I work late and not always particle to email people at 10pm. So I set them to go first thing :) **What do you dislike about Vendasta Yesware?** I don’t dislike anything - I use it with gmail and it’s awsome **What problems is Vendasta Yesware solving and how is that benefiting you?** Without yesware i’d need an assistant. ### 10. Salesperson **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Vendasta Yesware?** Immediate notification, allows me to manage pipe properly **What do you dislike about Vendasta Yesware?** Sometimes it will show when I click on something **What problems is Vendasta Yesware solving and how is that benefiting you?** Notice who is ignoring me or who just hasn't gotten to the email yet ### 11. Great product that is easily adapted **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2019 **What do you like best about Vendasta Yesware?** The options on the mail merges are really great. The ability to customize each email by creating open fields is really something that has helped close a lot more deals. **What do you dislike about Vendasta Yesware?** I wish you were integrated with Hubspot. **What problems is Vendasta Yesware solving and how is that benefiting you?** Mostly just prospect emailing right now. It's helped me close a lot of deals over the three years I've used it. ### 12. The best and simple email campaign management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Dhrithi N. | Business Development Representative, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Vendasta Yesware?** Yesware is great in that they focus on providing useful features through a UI that is super use friendly. I love being able to edit touches prior to sending and choosing a specific day and time to send them. Other tools make this simple ask hard or not even possible. **What do you dislike about Vendasta Yesware?** Would love to see an opt out feature and better individual analytics feature versus just team analytics. **What problems is Vendasta Yesware solving and how is that benefiting you?** We are able to create mass campaigns that can be shared across all teams within the org. ### 13. Best System **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke A. | Real Estate Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** Yesware is brilliant. The best feature is being able to see when someone opens your email. I love it and use for personal and work related emails. **What do you dislike about Vendasta Yesware?** When a mass email is sent to a group. It doesn't specify WHO opened the email, just that someone in the group did. **What problems is Vendasta Yesware solving and how is that benefiting you?** Keeping me on top of follow ups with clients. Saving SO MUCH time in writing email with having my pre made templates. ### 14. Great Way to Keep Track of Prospects! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Vendasta Yesware?** I really love that I have the feature to directly link conversations to salesforce. I also really enjoy that I am able to see when my prospects are opening and responding to emails. I love to see the statistics on how well my prospecting emails are working so I can change things up when need be. **What do you dislike about Vendasta Yesware?** Sometimes it can be inaccurate and say a prospect opened an email several times when they didn't. Also it doesn't track some emails. **What problems is Vendasta Yesware solving and how is that benefiting you?** Seeing how effective my emails are working when sending them to prospects. Seeing my response rate is a huge help! ### 15. Super Solid Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Vendasta Yesware?** The main feature I like best is the tracking feature. **What do you dislike about Vendasta Yesware?** When sending to multiple people/group, the tracking report only indicates someone in the group opened it, not specifically who. **Recommendations to others considering Vendasta Yesware:** In short order, you will find it a very valuable tool used each day. **What problems is Vendasta Yesware solving and how is that benefiting you?** I am a school teacher and use it to track student activity and create templates for class emails. Super helpful ### 16. Yesware is the best Email aid tool I have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2019 **What do you like best about Vendasta Yesware?** Yesware is a great tool. It does an amazing job keeping me organized. It allows me to see when people have answered and also helps me schedule future tasks. **What do you dislike about Vendasta Yesware?** I wish that the `email activity portion of yesware allowed me to click into a previous email easily. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware has email campaigns which are awesome. It lets you send blast emails scheduled ahead of time and keeps track of who answers and who does not. ### 17. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Judson P. | Sales Solutions Manager / Pre-Sales Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Vendasta Yesware?** The ability to know when recipients are viewing the emails sent. **What do you dislike about Vendasta Yesware?** cannot find anything i dislike about the product **Recommendations to others considering Vendasta Yesware:** get it if you want to improve your business **What problems is Vendasta Yesware solving and how is that benefiting you?** none ### 18. Simple way to manage emails **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Vendasta Yesware?** The best aspects of Yesware are being able to send many emails (up to 200) at a time in one mail merge and also being able to track who has read them. Using email templates also makes life much easier when drafting up messages to send to the masses. **What do you dislike about Vendasta Yesware?** Sometimes there are icons that pop up that are distracting and unnecessary. **Recommendations to others considering Vendasta Yesware:** If you send a lot of emails to your customers and want to track when and how often they open your emails I would definitely recommend it. If you have many customers on the opposite coast, I would also recommend it. If neither of those apply to you, maybe it isn't worth the price but it certainly adds value to our company. **What problems is Vendasta Yesware solving and how is that benefiting you?** We are able to prospect more efficiently with Yesware. It also gives us a good idea of when a customer is on their email and when they are not. ### 19. A great tool for sales people! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Vendasta Yesware?** Being able to see who opened my email, on what device, in what city, what they clicked on, etc... It's neat to see people interact with my emails. I also like the canned response templates for ease of drafting emails! **What do you dislike about Vendasta Yesware?** Nothing really. I thought it was a really great product when I used it. **What problems is Vendasta Yesware solving and how is that benefiting you?** I am no longer in the trenches selling, so I don't use yesware anymore, but I found it really helped me time my callbacks! ### 20. Super Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Vendasta Yesware?** You can hit your target in a blink therefore you avoid wasting time when you don't have time. **What do you dislike about Vendasta Yesware?** At the moment I dont see downsides. For my point of view is a complete tool to use. **Recommendations to others considering Vendasta Yesware:** To focus on that if you want to consider more industries in less time. **What problems is Vendasta Yesware solving and how is that benefiting you?** I literally avoid calling a list of customers grouped for a whatever reason when I have to hurry up. I go faster with interested people then I can focus on others who have simply opened an email. (by tracking tool) ### 21. Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** I like the fact that it YESWARE notifies me once my email has been opened by my client. It also send me a "nudge" to remind me to get back to whomever has not responded. **What do you dislike about Vendasta Yesware?** I dislike nothing. This is a well thought out and implemented too that a business gratefully uses. **Recommendations to others considering Vendasta Yesware:** DO IT! It is the best and most helpful in generating more sales for me! **What problems is Vendasta Yesware solving and how is that benefiting you?** No [problems at this time. There was one earlier bout and I called the 800 number. They alerted me that they were working on it and by the next morning it was all taken care of. ### 22. Yesware is an essential for communicators (that means you!) **Rating:** 5.0/5.0 stars **Reviewed by:** Conor M. | Assistant Soccer Coach, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** Yesware saves me hours of typing and re-typing my most important messages that I send repetitively. **What do you dislike about Vendasta Yesware?** Yesware has the potential for more effective features but has yet to roll those out. More integrations could be helpful! **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware solves a lot of time-management headaches. I can be more efficient with my time and emails, so that I can create more time for appointments and cold-calling. ### 23. Helps you get organised, without taking over **Rating:** 5.0/5.0 stars **Reviewed by:** Lee W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Vendasta Yesware?** Yesware is so flexible and always there to help streamline your communications **What do you dislike about Vendasta Yesware?** There is very little to dislike, except the reminders when people open your email several times.... a small price to pay. **Recommendations to others considering Vendasta Yesware:** Just Do It **What problems is Vendasta Yesware solving and how is that benefiting you?** It has helped send a consistent message and keep the brand true and professional ### 24. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Joy P. | Sales Business Development, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** I can touch many with one campaign, also schedule it to run as I am walking out the door **What do you dislike about Vendasta Yesware?** Adding files or pic's can be a challenge at times **What problems is Vendasta Yesware solving and how is that benefiting you?** quick to set up and able to reach out to many while I am walking out the door. ### 25. Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** It's helpful to know when my customers are opening emails so I can catch them at a good time. I'd rather call when my customers have admin time instead of interrupting while they speak with one of their customers. It's extremely helpful to have this kind of transparency! **What do you dislike about Vendasta Yesware?** I wish the templates were a one click wonder. Having to click twice isn't a huge deal, but it'd be easier to have a one click option. **What problems is Vendasta Yesware solving and how is that benefiting you?** Time efficiency - The templates are helpful in saving minutes upon minutes! ### 26. Yesware... efficiency at your fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Michele S. | Independent Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** Using emails as our primary way to conduct business, it is important to ensure recipients are not only receiving our correspondence but also READING it! Yesware enables us to accomplish that. **What do you dislike about Vendasta Yesware?** Nothing really... It is easy to use and accurate **What problems is Vendasta Yesware solving and how is that benefiting you?** Sorting efficiently people who are committed ### 27. Wish it was more complete in tracking outgoing emails. **Rating:** 3.5/5.0 stars **Reviewed by:** Brent L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2019 **What do you like best about Vendasta Yesware?** The ease of seeing when a colleague opens an email. **What do you dislike about Vendasta Yesware?** Sending email with HTML causes Outlook to be non-responsive for a long period of time. Tech support is mediocre. Works about 60% of the time to track opening of emails with business user email account. Doesn't report opening if user has Office 365 **What problems is Vendasta Yesware solving and how is that benefiting you?** email tracking for ease of response, and to know when to follow up. ### 28. Best Sales Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** steven s. | publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Vendasta Yesware?** I appreciate being alerted when a prospect opens a proposal from months ago. It has helped with many new accounts **What do you dislike about Vendasta Yesware?** I really don't have any complaints with the product. Pricing could, should be lower. **Recommendations to others considering Vendasta Yesware:** Try it, you'll buy it **What problems is Vendasta Yesware solving and how is that benefiting you?** It helps alot with followup. Knowing some has or hasn't opened a proposal is significant. ### 29. Important to Know When Email is Received **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** Knowing the variety of information regarding when someone receives - opens -opened but not replied etc Oh and clicks on a link **What do you dislike about Vendasta Yesware?** Not able to use yesware on my android phone with a paid account **Recommendations to others considering Vendasta Yesware:** Enjoy the comfort of knowing when someone received your email **What problems is Vendasta Yesware solving and how is that benefiting you?** It is important to know if a contract or report has been received by my clients ### 30. Platform does NOT work-save your reps from embarrassing themselves! **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Vendasta Yesware?** Nothing, platform is trash. You will lose opportunities trying to use this junk **What do you dislike about Vendasta Yesware?** Preview function does not work. Despite the emails looking great in the preview, they were completely distorted when they were sent out. Our team spent dozens of hours building lists, all to have prospects receive a sales email that was a complete disaster. I will NEVER consider YW again, what a joke! **Recommendations to others considering Vendasta Yesware:** Don't waste your time or money! **What problems is Vendasta Yesware solving and how is that benefiting you?** None! We lost business ### 31. G2 Crowd Yesware Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Vendasta Yesware?** I love YesWare's ability to store templates and make them easily available. **What do you dislike about Vendasta Yesware?** Sometimes it could be a bit glitchy and not always show the correct locations in regards to where emails are being opened from. **Recommendations to others considering Vendasta Yesware:** None come to mind **What problems is Vendasta Yesware solving and how is that benefiting you?** YesWare has made it easy to store all of my templates in one easily accessible place. ### 32. yesware review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Vendasta Yesware?** yesware lets me know if people are opening and reading my emails and when. super helpful for sales. they also provide me the ability to insert plug and play templates which saves me hours each day in my outreach efforts **What do you dislike about Vendasta Yesware?** it crashes all the time and is very buggy. **What problems is Vendasta Yesware solving and how is that benefiting you?** sales ### 33. Life Saver & Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke H. | Softball Instructor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Vendasta Yesware?** Scheduling out emails and templates! Saves me so much time. **What do you dislike about Vendasta Yesware?** Could maybe do subcategories to organize templates further? **What problems is Vendasta Yesware solving and how is that benefiting you?** Consistency ### 34. Yesware Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Vendasta Yesware?** I enjoy the visibility into who has viewed your email and if they clicked on the link. Knowing that someone opened your email allows you to cater messaging a bit more and be more specific to the person. **What do you dislike about Vendasta Yesware?** I dislike sometimes when it will not allow me to click the message and see exactly what I sent. **Recommendations to others considering Vendasta Yesware:** Buy it. Very useful in your day to day work and gives you some insight into your customers **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware has allowed me to be aware of who is actually opening my messages or forwarding my messages around. It allows me to see where the person is located and break into accounts. ### 35. Keeping sales moving forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **What do you like best about Vendasta Yesware?** Simple and easy to use - great insight into customers **What do you dislike about Vendasta Yesware?** Analytics are getting better but still need work **Recommendations to others considering Vendasta Yesware:** Great Product **What problems is Vendasta Yesware solving and how is that benefiting you?** being able to have insight into customers responses ### 36. Blown away **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Vendasta Yesware?** I am blown away at the functionality Yesware provides. It has some negatives, but overall it is an incredible value. The campaigns plus email open tracking are worth twice the price. If you routinely send messages such as invoices which you need to know have been read, Yesware is a fantastic solution. If you issue campaigns with multiple touches, Yesware is fantastic. **What do you dislike about Vendasta Yesware?** While the Gmail integration is intuitive in design, it throws off a number of crucial interface elements with every appendage it adds to your window. For example, the side bar throws off the window width for new messages, so you have to either open two at a time or expand them to fill the width of the window. Things like that. Additionally, there is some ambiguity about when an automated message is actually sent. They all end up getting sent, and within a timeframe that is perfectly acceptable to me, but others might find it a little unclear. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware runs our complete journalist outreach system. Whenever we have a pitch to send, I draft it as well as two quick follow ups, set each up using convenient mail merge fields as individual touches, add contacts using the simple spreadsheet functionality, and the messages get sent automatically at the perfect time and tracked. ### 37. Excellent tool for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Dave W. | President, Mining & Metals, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2018 **What do you like best about Vendasta Yesware?** knowing when prospects open my email, using templates to make mass followups easier, and ongoing tracking of emails. **What do you dislike about Vendasta Yesware?** no issues / how do i describe that everything is good.............................................. **What problems is Vendasta Yesware solving and how is that benefiting you?** followups, templates and knowledge of when my emails are opened. customers and prospects think i have esp! ### 38. Great for outreach and email management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Vendasta Yesware?** I love the templates that you can create for mass emails or regularly sent communication, it’s very helpful to have it pre-saved in my email. **What do you dislike about Vendasta Yesware?** I feel like the tracking doesn’t always work, sometimes I’ll get 20 notifications from someone opening an email and others they opened and responded but it didn’t pop up. **What problems is Vendasta Yesware solving and how is that benefiting you?** Improving communication efficiency and outreach ### 39. Easy to use and Very Effective Data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** Real Time accurate data has been very helpful **What do you dislike about Vendasta Yesware?** not much, its pretty smooth. I think with the product will improve any issues.. **Recommendations to others considering Vendasta Yesware:** Use it **What problems is Vendasta Yesware solving and how is that benefiting you?** When companies are viewing our emails - best times to reach out. Salesforce integration for tracking info ### 40. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Vendasta Yesware?** The mailing system with its tracking facility and the possibility of re-sending automatically for non-opens **What do you dislike about Vendasta Yesware?** The mailing system can be a little confusing and difficult to put aside and come back to **Recommendations to others considering Vendasta Yesware:** Go for it **What problems is Vendasta Yesware solving and how is that benefiting you?** The tracking enables me to better focus my follow up actions and this helps make new sales contacts ### 41. Easy to follow the activity of our customer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Vendasta Yesware?** to be able to see if our customer read our email and from where. **What do you dislike about Vendasta Yesware?** the way the campaign doesn't always connect when I send an email to my customer **Recommendations to others considering Vendasta Yesware:** Yes it's a useful tool **What problems is Vendasta Yesware solving and how is that benefiting you?** automation email ### 42. Useful for business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** What I like best is the ability to see each time an email is opened. **What do you dislike about Vendasta Yesware?** Took some time to learn how to use the campaigns. **What problems is Vendasta Yesware solving and how is that benefiting you?** Seeing which emails are most read by clients. ### 43. Some helpful features, not user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Vendasta Yesware?** Ability to send mail merges easily and share templates with other team members **What do you dislike about Vendasta Yesware?** Tracking doesn't always work well. Have to install and uninstall Yesware many times. Could have better UI/UX **Recommendations to others considering Vendasta Yesware:** Product will likely meet requirements, but the UI/UX can be frustrating **What problems is Vendasta Yesware solving and how is that benefiting you?** Segmenting and engaging clients. Ability to send mail merges easily **Official Response from Jen Sullivan:** > Hello! This is Jen from Yesware. Thanks for your feedback in March. A lot has changed over at Yesware since you left your review and I wanted to update you on exciting UX/UI improvements we've made, including a brand-new Templates experience. The Templates UX got a total makeover and we've poured a lot of resources into making tracking a smoother experience. No more uninstalling and reinstalling! If you're still using Yesware, please reach out to me at jsullivan@yesware.com or support@yesware.com for any technical questions. If you're not on an account I'd love to give you a new free trial. Let me know what you think of the improvements. Thanks! Jen ### 44. I really like being able to stay connected with my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** I like that I can see when clients are available for a call. **What do you dislike about Vendasta Yesware?** The multiple pop ups are very frustrating and get in the way of daily activities. **Recommendations to others considering Vendasta Yesware:** Stop all the pop ups **What problems is Vendasta Yesware solving and how is that benefiting you?** Getting a hold of clients via text or phone calls. Finding client availability ### 45. YesWare Review **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha S. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Vendasta Yesware?** I like that YesWare provides real time update information as to when my message has been opened, if a link is clicked and how long a presentation is viewed for. **What do you dislike about Vendasta Yesware?** I wish it showed length the email was opened, it would help me determine whether it was read or just skimmed over **Recommendations to others considering Vendasta Yesware:** Add in view time for emails, it'll enhance the product so much and make it even more valuable **What problems is Vendasta Yesware solving and how is that benefiting you?** I can see who has eyes on the emails I am sending out and keep templates for emails I really like for quicker sending ### 46. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia A. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Vendasta Yesware?** What I like most about Yesware is Email Status Tracking and Reminders **What do you dislike about Vendasta Yesware?** I like everything. It's a great tool. I will recommend it **What problems is Vendasta Yesware solving and how is that benefiting you?** I can easily track the status of my correspondence with partners ### 47. I saw that you opened my email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Vendasta Yesware?** I absolutely love it. So easy to use. So many times I have called a prospect or a client and heard that they were just thinking of me. Little did they know that I saw that they just opened my email **What do you dislike about Vendasta Yesware?** I haven't tried the templates yet, but will so soon. **Recommendations to others considering Vendasta Yesware:** I can't really think of any **What problems is Vendasta Yesware solving and how is that benefiting you?** I use the email tracking feature daily. I recently discussed that a prospect only opens email on Wednesdays. Now I know. ### 48. Managing Director Provider Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** Opened emails function. See when prospects open emails. **What do you dislike about Vendasta Yesware?** Installing Yesware can be cumberson to link to SFDC **Recommendations to others considering Vendasta Yesware:** Try it **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking calls made and success rate for opened emails. ### 49. The best email tracker in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** Best value in comparison to other email trackers **What do you dislike about Vendasta Yesware?** Nothing comes to mind. I have been using Yesware for about 3.5 years and it meets all my needs **What problems is Vendasta Yesware solving and how is that benefiting you?** I like knowing when clients read my email so I can immediately pre-prep my response ### 50. Indispensible **Rating:** 5.0/5.0 stars **Reviewed by:** Grant A. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** Easy template and campaign flow features. **What do you dislike about Vendasta Yesware?** Crashes outlook a lot; "Send with Yesware" is annoying. **Recommendations to others considering Vendasta Yesware:** Get it. **What problems is Vendasta Yesware solving and how is that benefiting you?** Easily reach large groups of contacts with custom messaging. ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+17%3A52%3A21+-0500&secure%5Bsession_id%5D=1552e65b-fd4a-406b-ad1c-354ce2c69ade&secure%5Btoken%5D=1d4a4986c8319cbdf87769ff0d8be1f9cdebd5f35b9be4dfddca0ae425a76d2b&format=llm_user) ## Vendasta Yesware Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,434 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,606 reviews)