# Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users appreciate the **reliable outreach capabilities** of Yesware, highlighting its seamless email automation and campaign management. (4 reviews) - Users value the **intuitive CRM features** of Yesware, enhancing their prospect and customer management effortlessly. (4 reviews) - Users value the **easy scheduling** feature of Vendasta Yesware, streamlining their outreach and campaign management effortlessly. (3 reviews) - Users find the **scheduling and reminders** features of Vendasta Yesware highly effective and reliable for outreach campaigns. (3 reviews) - Automation (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users find the product to be **extremely easy to use** , with intuitive features for cold-email automation and campaign management. (2 reviews) - Google Integration (2 reviews) - Users value the **seamless integrations** of Yesware with Salesforce and Gmail, enhancing their email outreach capabilities. (2 reviews) **What users dislike:** - Users are frustrated with the **lack of support** and unresolved issues, making the product feel faulty and inadequate. (2 reviews) - Users express frustration over **poor customer support** , with unresponsive tickets and unresolved product issues hindering their experience. (2 reviews) - Users express frustration with the **poor support** from Vendasta Yesware, facing unresponsive assistance and unresolved issues. (2 reviews) - Account Management (1 reviews) - Change Resistance (1 reviews) - Complex Settings (1 reviews) - Users are frustrated by the **difficulties in importing contacts** and lack of response for subscription upgrades. (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) - Expensive Subscriptions (1 reviews) - Feature Issues (1 reviews) ## Vendasta Yesware Reviews ### 1. So much more than a CRM, love love ......... **Rating:** 4.5/5.0 stars **Reviewed by:** Christine R. | Strategic Transformation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Vendasta Yesware?** This product which is much more than your Customer Relationship Management (CRM) solution it is set up to handled, journey management campaign for prospects, existing customers and yes those that churn and fall of the cliff. It has it all except............This is CRM is intuitive and costs for for free to cost effective bundles dependant upon the features that you need. You purchase leads, create and run campaigns with all or tag passed leads of your choice. So it integrates with Office and Zoom for scheduling, updates prospect and customer contacts details with their amazing AI enrich feature, email supports code to build amazing templates or simple utilise their out-of-the-box suggestions there is so much more and the dashboards not only looks good but its accurate and intuitive too highlighting failed email addresses **What do you dislike about Vendasta Yesware?** The importing of contacts. I had to ask them and scratch my head about that once as even though there is a work around this feature needs to be added to their product Roadmap ASAP **What problems is Vendasta Yesware solving and how is that benefiting you?** Tracking customer engagement and increasing rates of Lead Gen ### 2. Reliable Cold Email Automation That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Shaw A. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Vendasta Yesware?** It was one of the first cold-email automation tools that we used and it just WORKED, the sending, scheduling, email gaps, it's outreach capabilities, does what it's promising - reliably. **What do you dislike about Vendasta Yesware?** Not super scalable in my opinion - good for retail users with a few inboxes. **What problems is Vendasta Yesware solving and how is that benefiting you?** cold-outreach automation at low cost, ### 3. Great tool to manage email sending **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Vendasta Yesware?** helps manage larger volume of email sending than just one or two **What do you dislike about Vendasta Yesware?** not always sure that my emails actually make it through spam filters and there's not alot of ways to throttle settings **What problems is Vendasta Yesware solving and how is that benefiting you?** I can set up a campaign fast, get emails out fast and share them with the team so we’re all sending the same style email ### 4. If I could give 0 stars I wouold **Rating:** 0.0/5.0 stars **Reviewed by:** Agnė . | Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Vendasta Yesware?** There are only a few things I like about yesware and those are scheduling and reminders. **What do you dislike about Vendasta Yesware?** No support. Product is fauly and not working. I am paying for features that are not working and waiting for a response from them (with noresponse). The main feature that I am using is simply not working (it used to be working). If there was a support maybe they could solve this. Unfortunately, no one is responding to the support tickets. You are better off with MixMax. **What problems is Vendasta Yesware solving and how is that benefiting you?** At the moment not solving anything as the tool is simply not working (campaigns feature).I was using it for scheduling mass email campaigns to potential affiliates with follow ups. ### 5. Easy to learn and implement, very basic but effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Vendasta Yesware?** Simple to set up and learn, everything is quite straightforward. Inisight into opens and clicks is also extremely valuable. **What do you dislike about Vendasta Yesware?** Does not integrate with Pipedrive so contacts have to be uploaded manually. **What problems is Vendasta Yesware solving and how is that benefiting you?** Allows me to conduct mass outreach while personalizing the messaging. Also gives visibility into who has opened and clicked on my email, and does a great job of allowing prospects to schedule a meeting with just one click. ### 6. Can't get anyone to respond to me **Rating:** 2.0/5.0 stars **Reviewed by:** Mary Ellen A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Vendasta Yesware?** I mainly used this for email tracking (opens/clicks) Super simple to install and use. Intelligence in real time. **What do you dislike about Vendasta Yesware?** I have been trying for over a week to upgrade my subscription to paid and I cannot get anyone to respond to me. It says that upgrades have to be through an Account Manager but there is no way to contact them. **What problems is Vendasta Yesware solving and how is that benefiting you?** Gives us valuable insight on the quality of our leads and the intent of our clients ### 7. You do indeed get what you pay for **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Vendasta Yesware?** The price but revisit the title of this review to understand. **What do you dislike about Vendasta Yesware?** Where to start: - UI/UX is ridiculously not well designed and outdated - Code is rife with errors and conflict - Can't trust the data that's for sure - Customer service is lacking the customer service part of their job **What problems is Vendasta Yesware solving and how is that benefiting you?** Early stage startup , not my first, and I've had a couple of exits. I had familiarity with their product and was leveraging it for email campaign activities and metrics thereafter. ### 8. A great sales tool to have in your kit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Vendasta Yesware?** - email tracking (to see if a prospect has opened your email ) for your daily outbound emails - reporting - canned replies / templates that are really handy when sending out sales candenses - decent reporting to get the big picture of what's working. - integrations to Gmail & our CRM - really easy to use - really simple to implement (even for non techies) **What do you dislike about Vendasta Yesware?** Yesware's "Spam Risk Detection" should predict how likely your emails / cadence would be flagged as spam but it's a bit clunky **What problems is Vendasta Yesware solving and how is that benefiting you?** I wanted to shorten the sales cycle of the SDR team and see which one of our emails is being read and call a prospect 10 min after they have opened the email to give them the element of surprise. ### 9. The service very frequently works **Rating:** 1.5/5.0 stars **Reviewed by:** Danielle F. | Account Executive North America/EMEA, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Vendasta Yesware?** I think the idea of the functionality of Yesware. When it works and syncs with Outlook, it's great. **What do you dislike about Vendasta Yesware?** It often times disconnects from Outlook. It doesn't show me within the email itself if someone has opened it. I have to search for the specific email through ALL of my emails and "opens" **What problems is Vendasta Yesware solving and how is that benefiting you?** to see how to best reach out to customers. Provides me the right strategy for my outreach ### 10. Mail tracking made easy - Yesware **Rating:** 5.0/5.0 stars **Reviewed by:** Johnson T. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Vendasta Yesware?** The best part about using yesware is that it sits perfectly on top of my Gmail suite. It makes it easier for me to track my emails and it also scans for viruses when I try to upload any files **What do you dislike about Vendasta Yesware?** the UI can be better. I mean seriously, tools like mailchimp have a much better UI but in terms of functionality, Yesware works the best. **What problems is Vendasta Yesware solving and how is that benefiting you?** It helps me find out when and where my prospect opened the email and how many times he did the same. Also points out if the device is a phone or a desktop ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/yesware/reviews/yesware-review-4029441?section=pricing&secure%5Bexpires_at%5D=2026-05-29+16%3A00%3A57+-0500&secure%5Bsession_id%5D=f5472a0f-dd3c-4012-bd56-2988c460270e&secure%5Btoken%5D=cd6cdc69852d99ab41be747c79578c5e96ada673a9bb5ee9b08a26c71c81522d&format=llm_user) ## Vendasta Yesware Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,434 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,608 reviews)