G2

Julia M.

Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/11/2018

"The best feedback data collecter ever."

5/5

What do you like best about YesInsights?

I can say that I really love how versatil the surveys are, they can just be adapted accord to my needs, they can be short or long, with specific information and different ways to ask the questions, it's just amazing how I can adapted to my need of respond. The surveys are very easy to do and to respond but they don't stop being dynamic and entertaining, they are good structured so it has a logic to have a full feedback. It recollects the preciss data, I like that very much and I think that the fact that YesInsights is a NPS survey feedback makes everything more flexible and fast.

Something else that I appreciate about YesInsights is the limitless posibilities they give me to send the surveys I can get to so much more clients and new people because I have access to more platforms, it is really great that offers me a lot of posibilities Review collected by and hosted on G2.com.

What do you dislike about YesInsights?

I don't have any complains, the payment it's accessible an it really makes justice to the price cause they offer a lot of helpful tools. Review collected by and hosted on G2.com.

Recommendations to others considering YesInsights:

I would recommend YesInsights for a better communication between your clients and partners, yu can have a better control and see if you are doing a good job giving the posibilitie to improve, I think that a good relationship is valuable in a company and YesInsights would make that work a lot easier. Review collected by and hosted on G2.com.

What problems is YesInsights solving and how is that benefiting you?

The principal thing that YesInsights has helped us in it's the communication between our customers and partners, communication is something crucial on a company to have success, and with YesInsights is something that we have really improved. It has benefited us as well on saving us a lot of time and money because we don't have to print a paper and go client by client asking the questions they have the opportunity in the comfort of their platform, also since the surveys are so easy and accessible, it doesn't elapses a lot of time between the survey sending and the clients answer so we can start working fast on the issues and we also can start planning future strategys.

We have a stronger relatiomship between us and our clients, we all have improved thanks to the clients opinions and they feel included in the company which it's very good cause that's the way a company can be success, by making their clients feel part of the company. Review collected by and hosted on G2.com.