G2

Verified User in Furniture

Small-Business (50 or fewer emp.)

1/7/2022

"If you want more business use Yelp"

5/5

Describe the project or task Yelp for Business helped with:

Solving customer issues as well as obtaining new customers with our positive reviews. Also how we handle or respond to the negative reviews brings customers in our stores. Review collected by and hosted on G2.com.

What do you like best about Yelp for Business?

Yelp is an easy way to get to our customers. Yelp also makes it easy to respond and is user friendly. It is also helpful knowing you can report reviews if needed. Review collected by and hosted on G2.com.

What do you dislike about Yelp for Business?

I dont like that you can get locked out of specific locations in the messenger box, or when something should be taken off your page when reported it gets denied. Review collected by and hosted on G2.com.

Recommendations to others considering Yelp for Business:

This is a great way to measure your success and if there are problems people don't come to you with or you don't hear about, you will be able to solve them and give your customers a better experience. Review collected by and hosted on G2.com.

What problems is Yelp for Business solving and how is that benefiting you?

Reaching out to customers letting them know to contact us so we can provide them with a better experience. And overall showing our customers we provide honest business. Review collected by and hosted on G2.com.