G2

Juliette P.

CEO

Small-Business (50 or fewer emp.)

6/9/2022

"Yayloh has helped us manage our returns and exchanges, and allows us to send return labels easily !"

4/5

What do you like best about yayloh?

Yayloh was very easy to implement. They have created a return page that is linked to our Shopify, and where the customers can enter their information. Then they access a form where they can explain what went wrong and what they wish to do. Then yayloh automatically send a prepaid return label for the customer so they can send us back their products. Easy for us and for them ! Review collected by and hosted on G2.com.

What do you dislike about yayloh?

For now, since we don't have Shopify plus, we can't offer the creation of vouchers instead of reimbursement to our customers. Otherwise we are really happy with Yayloh ! Review collected by and hosted on G2.com.

Recommendations to others considering yayloh:

If you are a small company that manages the returns and exchanges manually, I really suggest to save time and efficiency using Yayloh. It provides a better experience for the customer as well ! Review collected by and hosted on G2.com.

What problems is yayloh solving and how is that benefiting you?

Yayloh is super useful to manage our returns and exchanges in an automatic way, rather than doing everything ourselves. Also we don't have to print a return label and put it in every order, which would be nonsensical since we are a sustainable brand... Review collected by and hosted on G2.com.