Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Comprehensive Features, But Complex Setup"
4/5
What do you like best about Yardi Voyager?

I like that Yardi Voyager is easy to navigate. The new dashboards are great because they allow for a high-level review of different metrics, which is really helpful. I also find it very convenient for our tenants as it makes paying monthly rents online easy and takes the manual recording process out of the hands of our accountants. The tracking of COI requirements is a great tool, and the day-to-day recording of Journal Entries and bookkeeping is intuitive and easy. Review collected by and hosted on G2.com.

What do you dislike about Yardi Voyager?

There are a lot of settings within Yardi that one has to learn and navigate. The help menus or the descriptions can be lacking and we are always having to submit a case just to understand what or where something is. For menu items, Yardi should give you definitions or explanations of what a setting does. It is hard to figure out what setting or permission does what based off a 1-2 word name. Giving details of the permission would make things easier. Very complex initial setup. We actually spent the last 12 months reimplementing and learning various modules of the software after 15 years of having it in place. Review collected by and hosted on G2.com.

Response from Joel Nelson of Yardi Voyager

Thank you for your review. User input is crucial as the Voyager team seeks to enhance the solution's offerings and user-friendliness.

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