![Kasandra E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kasandra E.")
KE

Kasandra E.

Administrative assistant

Small-Business (50 or fewer emp.)

5/31/2022

"Great software"

5/5

What do you like best about Xola?

Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them.

Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. Review collected by and hosted on G2.com.

What do you dislike about Xola?

Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. Review collected by and hosted on G2.com.

Recommendations to others considering Xola:

Pricing Review collected by and hosted on G2.com.

What problems is Xola solving and how is that benefiting you?

No one Review collected by and hosted on G2.com.

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Response from Jessica Fewell of Xola

[Editedit](https://www.g2.com/survey_responses/xola-review-6687870/official_response/edit)

Hi Kasandra,

Thanks for the review! Glad to see you are loving Xola. Also, we have some great things coming soon, which will address most of your feedback!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 68 reviewers think of Xola

4.5 out of 5 · Verified reviews from real users

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