UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Xenioo manages and improves multichannel communication and user experience."
What do you like best about Xenioo?
Xenioo has more than one feature that I like; its ability to easily visualize and adjust in real time the paths the bot takes based on user input, facilitates optimization ensuring a seamless user experience. And while I'm no NLP expert, the NLP engine is intuitive and minimal knowledge is enough to train the bots to interpret and respond consistently to our users' questions. Review collected by and hosted on G2.com.
What do you dislike about Xenioo?
It's not a platform that can be mastered in a couple of days, and to get the most out of it some patience is needed. That said, Xenioo becomes a very powerful and adaptable platform. Review collected by and hosted on G2.com.