It is relatively easy to implement and use. The support you receive during the implementation period is great. the training provided is comprehensive.

Its continually improved with each release.

Its easy to use. can make custom made reports too. Review collected by and hosted on G2.com.

Training is provided before the implementation takes place, would be easier to have the product, get the implementation done and have the training before the UAT period as the training is comprehensive and you somehow forget things between implementing the data / product and UAT period.

Customer support provided in general is good however it takes longer to get a response for the HR related cases raised in comparison to the UAT period. Review collected by and hosted on G2.com.